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“Good Hotel for conference but rooms and restaurant have some issues”

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Radisson Hotel San Jose Costa Rica
Ranked #22 of 78 Hotels in San Jose
GreenLeadersPlatinum level
Washington DC, District of Columbia
Level 6 Contributor
382 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 313 helpful votes
“Good Hotel for conference but rooms and restaurant have some issues”
Reviewed 9 August 2011

I stay in this Hotel for a Conference. They put me in the suite area which is a private area of the Hotel. It was a very nice room, but it was facing a large avenue and I could hear the street noise. In general the hotel looks like it is reaching the time for a renovation, or it does not have too much clients, and some areas are not very well used and cleaned. The bathroom was too dark, and some appliance didn't work well. The restaurant wasn't very good and did find a plastic piece in my soup, and the manager did not even excuse themselves when I show him the piece I found. Other Hotel services were OK, but it definitively can improve.

Room Tip: Ask for rooms that are not facing the road
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  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank darwinsail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (119)
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Trinidad
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 29 July 2011

I went there for a conference and the hotel ans staff were friendly and helpful, I especially liked that they were bi lingual since the only spanish I spoke was "Si"...lol My room was clean and nice and comfy except that I went there in "summer" and it was "FREEZING", there was no heater in the room and the room was absolutely cold...too cold for my liking, I slept in a jeans and two long sleeve shirts and my sweater topped with the bed spread for warmth! The rooms were tidied everyday and towels changed. The location is not really central to anything but taxi's are readily available. Room service is punctual and very courteous. There is complimentary Costa Rican coffee and internet in the rooms and they work well I had no problems. The conference rooms were immaculate and adequate for the occasion. I definitely would return if given the opportunity.

Oh the food....excellente...I learnt some spanish...muy rico!!! Service at the restaurant was excellent there is a wide variety of items local and international to choose from all meals are buffet style int he lower restaurant and they are on time...on point with everything.

Room Tip: all rooms are great, well decorated comfy, internet, iron, ironing board, hot n cold etc....clean mo...
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  • Stayed December 2010, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank diamond007tt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 July 2010

My son and I stayed at the Radisson for one night on our way back to the states. The hotel was nice enough, the restaurant was decent but over priced, as you would expect in a hotel not within walking distance to anything.
My main concerns were the following:
1. None of the windows on in our ground floor room were locked. As a single female traveling with a 13 year old this is a big concern.
2. They claimed to have an airport shuttle but instead put is in a "non-official" taxi that they called which charged more than the shuttle.

  • Stayed April 2009, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Going_Many_Places
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canada
Level 4 Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 17 March 2010

Have stayed here several times on business over the last few years. While not centrally located, it is a good well-run business Hotel. Good amenities including in-room Internet; business center and very responsive concierge. It is next to a large set of conference rooms and Casino.

Room are OK, appropriate for a business stay (comfortable beds; desk with work area; flat screen TV, etc.)

Bonus is access to a local Gym/Health Centre next door (weights, treadmills, elliptical, etc.) as well as outdoor pools.

They have a very good breakfast bar downstairs and a very good restaurant in the Hotel, though the food can become tedious after a longer stay.

The only downside is the area is a bit dodgy after dark; cabs a definite requirement if you want to venture to other local restaurants - of which there are several great ones around.

Overall a good place, would recommend again for business purposes.

  • Stayed November 2009, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level 4 Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 28 February 2010

Clean, comfortable, civil hotel, a bit sprawling but so glad to be there after a long flight and for, a second time, three weeks travelling. It was my birthday the day of the second arrival and they had left cake and chocolate good wishes for me in our enormous room. Lovely bed linen. Excellent shop but not open often enough. Some of the best quality objects in Costa Rica. Buy when you see! Excellent breakfast, lots of hot water. Just great. It may be a chain and a bit lacking in character but frankly it was just what this doctor ordered for a total of three nights.

  • Stayed February 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank erniec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radisson Hotel San Jose Costa Rica

Property: Radisson Hotel San Jose Costa Rica
Address: Central Street & 3rd-15th Ave, San Jose 558-2120, Costa Rica
Phone Number:
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Luxury Hotel in San Jose
#5 Casino Hotel in San Jose
#5 Green Hotel in San Jose
#8 Business Hotel in San Jose
#10 Family Hotel in San Jose
Price range (per night): $96 - $169
Hotel Class:4 star — Radisson Hotel San Jose Costa Rica 4*
Number of rooms: 210
Official Description (provided by the hotel):
Boasting a convenient location near the historic city center, the Radisson Hotel San Jose, Costa Rica offers comfortable accommodations in the city's vibrant financial, commercial and government district. The hotel is also close to major attractions including the National Theatre, Golden Museum and a range of shopping and dining options. While staying with us, you will enjoy on-site amenities such as a Fitness Center, Executive Lounge, an on-site casino, spacious meeting rooms and two restaurants - everything you need for a truly exceptional hotel stay. Reserve your stay online today and experience the comfort and convenience of the Radisson Hotel San Jose, Costa Rica. ... more   less 
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Also Known As:
Radisson Europa Hotel San Jose
Radisson Europa Hotel And Conference Center
Radisson San Jose
San Jose Radisson

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