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All reviews ocean club infinity pool private beach every morning costa rica our honeymoon golf cart hotel beach the main road romantic getaway pool restaurant view of the ocean breakfast is served walked down main pool howler monkeys floor to ceiling windows
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Reviewed 11 October 2018 via mobile

excellent everything with the hotel, the stay was magnificent, a beautiful and super relaxing place, an incredible view, we saw monkeys, a peresozo. In short everything nice. More than recommended. The best hotel in Manuel Antonio CR Makanda by the Sea

Stayed: October 2018, travelled with friends
Thank Nataly J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAKANDAFAMILY, Guest Relations Manager at Makanda by the Sea, responded to this reviewResponded 12 October 2018

Dear Nataly,

Thanks for coming to Makanda, it was a great pleasure to serve you and most important to experience the Makanda service, meals and facilities. As an organization that focus on customer service we work hard to exceed our guest expectations and we are delighted to find out you had a wonderful time with us. Definitely looking forward having you again

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Reviewed 3 October 2018 via mobile

Beautiful hotel, probably one of the most nicest resort I have stayed in. Very upscale and modern. from the moment you walk in, you are greeted with welcome drinks and excellent service from all the employees and supervisor.They even have a complimentary golf cart to take you around the resort and to their private beach. The complimentary breakfast in the morning is outstanding, worth coming here just for that alone. Will definitely be back in the future!

Stayed: October 2018, travelled as a couple
Thank Lynn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAKANDAFAMILY, Guest Relations Manager at Makanda by the Sea, responded to this reviewResponded 3 October 2018

Dear Lynn,

First of all, we would like to thank you for your recent visit to Makanda. We are pleased to find out that you enjoyed our facilities and overall service; as an organization focussing on customer satisfaction we work hard to exceed our guests expectations and we are glad that we have accomplished it.

Definitely would love to hear from you again in a near future and in case you decide to come back let us know in advance in order to send you our special discount package for returning guests.

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Reviewed 24 September 2018 via mobile

Located in Manuel Antonio in a peaceful place with staff that are focused in giving you all the best treatment and care . “ Pura Vida “ they say, and it makes real sense...
it is not allowed children and it might not be ideal for people with some mobility handicap . Breakfasts are really nice and if you decide to have dinner in the restaurant it’s a very good choice

Stayed: September 2018, travelled with family
Thank Manuel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAKANDAFAMILY, Guest Relations Manager at Makanda by the Sea, responded to this reviewResponded 24 September 2018

Dear Manuel,

First of all, we would like to thank you for your recent visit to Makanda. It feels great to know that you had a wonderful time and enjoyed our facilities and the Pura Vida vibe. As you mentioned the hotel is for adults only so our goal is to provide every couple that visit us a pleasant experience where every guests can relax, enjoy the breathtaking views and see the wildlife in its environment.

In case you decide to come back please let us know in advance so we can send you our special discount packages for returning guest.

Looking forward hearing from you

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Reviewed 21 September 2018 via mobile

We loved the natural feel of the hotel how it’s literally set amoungst the trees with an incredible sea view and still executes a high sense of luxury as well as adventure. Would recommend to families or couples and would definitely go again when in the area. People who work there are beyond friendly and helpful too! 10/10!!

Stayed: June 2018, travelled with family
Thank Amy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAKANDAFAMILY, Guest Relations Manager at Makanda by the Sea, responded to this reviewResponded 25 September 2018

Dear Amy,

First of all, we would like to thank you for your recent visit to our hotel. We are extremely pleased to find out that you enjoyed your time with us, as an organization focussed on customer satisfaction we thrive to exceed our guests expectations so we are glad all of our staff was friendly and willing to assist when needed.

In case you decide to visit us again please let us know in advance so we can send you our special packages for returning guests.

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Reviewed 15 September 2018 via mobile

10/10 recommend this hotel. My boyfriend and I stayed at villa#7 the beginning of September.
This is their slow time of year so we almost had the whole hotel to ourselves. It gave us the chance to really get to know the staff. Everyone was so helpful. From the second we arrived I knew we made the right hotel choice.
Darwin greeted us like we were family. He informed us of every aspect of the hotel and we knew we could call him if their were any issues we had.
Brian took our bags to our room and drove us around on the golf cart. There is private beach access. Again, we had the whole beach to ourselves and Brian made sure we were comfortable.
Jorge was exceptional. He was our waiter the first night we got there and immediately needed to know his schedule the whole time we were there to make sure we saw him as much as possible. We spent much of our time at the saltwater swim up bar drinking pina coladas and talking with Jorge. Everyone there speaks English by the way.
Louis and Amanda and Diego were also great. They informed us of the area and once again made our stay very enjoyable. There is happy hour every night and amazing appetizers. You really don’t need to leave the hotel at all. Unless of course to go zip lining and go on the catamaran excursion, which I highly recommend. We scheduled these excursions at the hotel. They had a shuttle service set up for us so it took away all the stress of planning your vacation. Once you book your excursion they tell you where to be and at what time.
We also did a couples massage which was beautiful. I do wish we had the option to get a massage outside. There was a beautiful set up over looking the ocean. There was also a jacuzzi, shower, and what looked like a sauna all in the spa. We did not use these amenities but really wish we could have. It very well could be that we didn’t book a massage that allowed you time to soak up the whole spa experience, but also did not see a selection for that when booking the spa. I do recommend looking into that if you are getting a massage.
Finally TJ was very accommodating. He made sure our experience was above what we expected.
Clearly we really liked the staff here :)
The hotel itself is beautiful. It feels almost as if you are in a luxurious tree house in the rainforest. All the details of the design and decoration was so unique. I actually took pictures because I want to try to do something similar in my own home.
Overall the experience was great. The staff made us feel like we were visiting our own family in Costa Rica but the hotel, amenities, and detailed decor made for a very exclusive and luxurious vacation.
We loved Hotel Makanda so much we were ready to book our next trip before we even left.

Stayed: September 2018, travelled as a couple
Thank Dana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAKANDAFAMILY, Guest Relations Manager at Makanda by the Sea, responded to this reviewResponded 16 September 2018

Dear Dana,

We would like to express our gratitude for your kind words towards the hotel, staff and surrounding. We are all blessed to work in this paradise and we appreciate when customers tell us that their expectations were exceeded and they had a wonderful time here. As as organization that focus on customer satisfaction it is very rewarding to find out that all of our staff members provided you a top quality service combine with the Costa Rican "Pura Vida" vibe to create magical moments that will turn out in an unforgettable experience. We loved the fact that you could interact with pretty much everyone from our team so you could see the different personalities but maintaining our professionalism and outstanding work-ethics, we will make sure that all of them get the recognition they deserve for being friendly, attentive while you were here.

As part of our continuos improvement program we appreciate feedback because we understand is a great opportunity to make processes better and more efficient so thank you for the comments regarding the spa services. We are not sure if you noticed it but we are building a new spa and we hope it will be ready in about 2 months, we are bringing new services, techniques so the menu will change approximately in a 70% so we will make sure to add all the selections so our guests can have a spa experience.

We would love to hear back from you soon, and in case you decide to visit us again let us know in advance to send you our special discount package for returning guest.

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