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“wonderful vacation with the perfect staff”

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Flamingo Beach Resort And Spa
Ranked #1 of 7 Hotels in Playa Flamingo
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 24 October 2017

We spent three nights at this beautiful hotel, and since we arrived to the lobby we had a nice welcome from the front desk staff. The room was nicely clean and confortable. The food was delicious in both restaurants, Arenas and Capriccios. Capriccios has the perfect staff who makes you feel at home, people like Jaime, Fiona and Glenda made our stay unforgettable. Thank you guys for your kindness and good manners!
We only wish they had an operating elevator we could use! Nevertheless the staircases were not that uncomfortable!

Room Tip: 3rd floor rooms with swimming pool windows are the best; however, no elevator available!
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  • Stayed: October 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank gmzuniga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric_Gutierrez, Director de Relaciones con Clientes at Flamingo Beach Resort And Spa, responded to this reviewResponded 2 weeks ago

Dear gmzuniga

Thank you for having selected Flamingo Beach Resort & Spa for three nights during your trip to Costa Rica. We really appreciate your comment about our nice front desk staff and about the food of our two restaurants. On behave staff and the management I want to thank you for the shared time and be sure your observations about the elevator was taken and we corrected as soon we read your comment. We feel sorry about that and accept our sincere apologies; please feel free to write us through our social networks because we always want to know about all our guests’ experience at our beautiful hotel.

Once again thank you for your time and don’t hesitate to write us if you are planning to visit us again in the future, we are going to work hard in order to improve your next stay here and making this memorable as the first one.

Kind regards from Flamingo Beach.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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12 - 16 of 2,167 reviews

Reviewed 23 October 2017

We spent 3 nights at the Flamingo beach Resort, our rooms had a great view overlooking the beach, the room was lovely with all amenities provided, the staff were amazing and very friendly, we will definitely be back soon.

  • Stayed: October 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank GakungaWaitiki011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric_Gutierrez, Director de Relaciones con Clientes at Flamingo Beach Resort And Spa, responded to this reviewResponded 2 weeks ago

Dear GakungaWaitiki011

Thank you for having selected Flamingo Beach Resort & Spa for three nights during your trip to Costa Rica. We really appreciate your comment about our amazing and friendly staff don’t hesitate to write us if you are planning to visit us again in the future, we are going to work hard in order to improve your next stay here and making this memorable as the first one.

Kind regards from Flamingo Beach.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2017

This hotel was great especially the Staff.Janie,Fiona,Kenner,Alicia ,Greddy,Alberto.
Good room kept well.Nothing was any trouble.
We will go back in the near future.
We had 2 days of tropical storm Nate that meant we could not leave the hotel.
The managers and every member of staff worked so hard to ensure our safety.
The hours they but in!
The food was good and the drinks were good quality.
Thanks for a great stay.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Ian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric_Gutierrez, Director de Relaciones con Clientes at Flamingo Beach Resort And Spa, responded to this reviewResponded 2 weeks ago

Dear Ian A
Thank you for having selected Flamingo Beach Resort & Spa for two nights and for your kind feedback. Even when we were under the influence of a strong storm our staff always worked hard in order to make feel comfortable all our guests. After we read your comment we are so happy to know we did our goal. Thank you for wrote it in this Trip Advisor community and for share about your experience in our beautiful resort. Please, let us know if you are planning to visit us again. We will be happy to welcoming our guest in the future
Kind regards from the sunny Flamingo Beach.

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Reviewed 6 October 2017 via mobile

I spent 9 nights at the Flamingo Beach Resort and every minute was wonderful. The hotel is clean and well maintained in all departments and its location on the beach couldn't be more perfect. All of the restaurants serve a good variety of food and snacks even for a vegetarian like myself. However, when the chef in Las Arenas heard I was vegetarian he said he'd make something different every time I ate there - and they were all delicious! There is a lovely pool area with swim up bar which serves excellent drinks. But what makes this hotel really special is it's staff. Everyone, from reception, to housekeeping, bar and restaurant staff and entertainment team are exceptional. Too many names to mention, but Alicia, Kennan, Manolo and Greddy are amongst some of the best hotel staff I've ever met. I would definitely return to this hotel and recommend it highly

Stayed: September 2017, travelled solo
3  Thank Jan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric_Gutierrez, Director de Relaciones con Clientes at Flamingo Beach Resort And Spa, responded to this reviewResponded 2 weeks ago

Dear Jan B

Thank you for having selected Flamingo Beach Resort & Spa for nine nights and for your five stars review! This could be one of the best review that I read ever about our beautiful resort and on behave of our staff and the management I want to thank you for shared it in Trip Advisor.

Once again thank you for the shared time and please let us know if you are planning to visit us again. We will be happy to welcoming our guest in the future.

Kind regards from the sunny Flamingo Beach.

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Reviewed 5 October 2017

Best bartenders at the pool bar the guys were so great and fun. We did an all-inclusive food was not bad but not wonderful. I was over charged for a steak but we were on vacation so what the heck. I can say the only problem was we checked in when I went to go to bed at 10 pm it was filled with sand. Kind of gross when you are tired and want to go to bed and you now have to wait for new sheets. They came and changed the sheets but I felt as though they should have done something a little more. It was literally right on the pacific coast.which was beautiful. The staff was great and the room was very nice. We booked 6 months in advance so we were hoping for a really nice view of something but there was a bunch of travel agents for a look of the resort so of course they got top priority with the rooms with a pool view, oh well. I would go back if I ever get back to CostaRica.

  • Stayed: August 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank CHEFROB2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric_Gutierrez, Director de Relaciones con Clientes at Flamingo Beach Resort And Spa, responded to this reviewResponded 1 week ago

Dear CHEFROB2013,

Thank you for having selected Flamingo Beach Resort & Spa and for taking the time to write a review on Trip Advisor. On behalf of the management and staff I want to offer you a sincere apology for the issues that you wrote. Thanks to your comment we checked all our internal procedures in order to improve.

Please, be sure to write us if you are planning to visit us. We look forward to welcoming you back again as our guests in the not too distant future.

Kind regards from Flamingo Beach.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Flamingo Beach Resort And Spa

Address: Playa Flamingo Santa Cruz | Guanacaste, Playa Flamingo 50308, Costa Rica
Phone Number:
Region: Costa Rica > Province of Guanacaste > Playa Flamingo
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Playa Flamingo
Price Range: $168 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Flamingo Beach Resort And Spa 3*
Number of rooms: 120
Official Description (provided by the hotel):
Once you've experienced a Pacific Ocean sunset from the Flamingo Beach Resort & Spa, you may never want to leave. Located in the vacation province of Guancaste, you’ll be perfectly-positioned to explore Costa Rica's natural beauty and limitless adventure. ... more   less 
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Also Known As:
Flamingo Beach Hotel Playa Flamingo
Flamingo Beach Resort Costa Rica

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