we used desafio for two soft adventure tours: the horseback ride to the falls and the hanging bridges. on both tours we found the guides to be both knowlegeable and extremely patient. we were 2 couples, all in our early 60's. none of us had ever ridden before but that did not phase our guide. he literally showed us the ropes of riding and allowed us to go at our own slow pace. the horses were clean and appeared to be well cared for. one of our members had some difficulty making it back up the hill after the hike down to the falls and he carried her backpack and assisted her on almost all of the stairs.way beyond the call of duty.
on the arenal hanging bridges, no such heroics were needed, but our guide was great at detecting wildlife and making sure that everyone in the group had a chance to see them. pickup was right on schedule as well.
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