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“Convenient location, but has other issues”

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Holiday Inn Express San Jose Airport
Ranked #6 of 27 Hotels in Alajuela
Certificate of Excellence
Reviewed 28 January 2012

Check-in was very slow (20 min per person). When people jumped the line, it was even worse to stand there and wait. They did has 2 people working the desk. International phone calls are free, Domestic calls cost.

Room was standard HI Express. The bed was extremely firm, too much so for my preference. The A/C is either on or off. If on, it runs all the time and dries the room out. Not my preference.

It is just a few minutes to/form the airport by their free every 10 minute shuttle. Drivers were very polite and prefessional. They had at least 2 shuttles running during Monday AM.

There is a Denny's, Rotisserie Chicken place and Casino Bar right across the street. I saw a flyer for a steakhouse, but did not see it.

You can pay your Costa Rica Depature Tax at this hotel for a $4pp Service Charge. We did that rather than see how long the line was at the airport. Thought is was a good value for the time maybe spent at the airport.

  • Stayed: January 2012, travelled as a couple
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Thank hermrc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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531 - 535 of 815 reviews

Reviewed 20 January 2012

We booked this place as a place to sleep the night before heading home to Colorado via SJ International. Well... It provided us with a convenient place to stay, but the convenient location is a plus and a minus.

You can get to the airport quickly via shuttle no problem, but the hotel is (literally) across the street from the beginning of the takeoff runway. So if convenient location is your #1 priority, this is it. If a solid night's sleep is your priority, a little further away might be a good choice. In any case, it served its purpose. Don't expect a great night's sleep, but if you get it, BONUS!

I saw a weird review about "great location away from downtown but close enough to visit". If your destination isn't the airport, you have no reason to stay here, so don't be fooled.

Room Tip: The opposite side from the runway, and probably higher up to avoid excessive hallway traffic. I had...
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  • Stayed: January 2012, travelled as a couple
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3  Thank From5280ToZero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2012

Great location away from downtown San Jose but close enough to visit. Very clean and friendly with pool and tennis court. Happy hour was nice with a Denny's and a good local cafe nearby.

  • Stayed: August 2011, travelled as a couple
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Thank ChicagoDanny1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2012

We stayed 2 times. Nice, clean rooms and a very friendly hotel staff. Easy to acces when you need the airport and / or rental car facilities in Costa Rica. Restaurant across the street. Safe parking lot. We would always return when going to Costa Rica!

  • Stayed: December 2011, travelled as a couple
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Thank Hans K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2012

We arrived in the early evening after an 9 hr wait in Newark and a 5.5 hr flight so we were naturally totally exhausted. Check in was very easy and efficient. Hotel staff very friendly and helpful. The room was one of the cleanest that we had ever experienced and the bed was wonderful. First time I was ever in a hotel with a reclining chair which was put to good use. The bathroom was the cleanest and most looked after -- no dirty corners or missing calking. Clean as can be. We arrived in the early evening after an 9 hr wait in Newark and a 5.5 hr flight so we were naturally totally exhausted. Check in was very easy and efficient. The room was one of the cleanest that we had ever experienced and the bed was wonderful. First time I was ever in a hotel with a reclining chair which was put to good use. The bathroom was the cleanest and most looked after -- no dirty corners or missing calking. Clean as can be. We were on our way to Manual Antinio and stayed again overnight on our way home. Gratis Continental breakfast in the morning. There is also a 24 hour Deny's as well as a casino with live entertainment and dancing just across the street. I would most highlly recommend this hotel.

Room Tip: Quick and easy shuttle service to and from the Hotel.
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  • Stayed: December 2011, travelled with family
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Thank Waltzing_With_Bears
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express San Jose Airport

Address: 1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
Phone Number:
Region: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Alajuela
#5 Family Hotel in Alajuela
#8 Romantic Hotel in Alajuela
Price Range: $136 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express San Jose Airport 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express San Jose Airport Hotel Alajuela
Holiday Inn Express Alajuela
Alajuela Holiday Inn Express
Holiday Inn Express San Jose Airport Costa Rica/Alajuela

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