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Airport Gardens(Alajuela)
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Reviews (742)
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All reviewsbanana breadcosta ricaclose to the airportsan josefamily suitesuperior roomzoo avelast nightnice poolrental carbeautiful groundsbunk bedsceiling fannext morningwould definitely stay here againrooms are smallfresh fruit
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16 - 21 of 742 reviews
Reviewed 5 April 2018

We stayed here the first night after arriving into SJO airport. The property grounds are very pretty. The room was basic, but fine for our one night stay. There are only a few minor things I noticed - the room light was too dim, the doorway had a gap and so several ants kept crawling through, and water from the stand up shower didn't stay contained only in the shower area, but wet the floor over the entire bathroom. Although not ideal, we weren't too fussy to worry about these things. The room was not supplied with any shampoo, but when we asked it was provided right away.

The pool area was nice and looked serene, but given our short stay, we did not make use of the pool.

Breakfast was very nice and the outdoor seating was clean, comfortable and very relaxing in the morning. My kids especially loved the banana bread, and we all enjoyed the assortment of fruit, eggs, and gaillo pinto.

  • Stayed: March 2018, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Khushnaaz I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_Hick, Reservations Manager at Hotel La Rosa de America, responded to this reviewResponded 22 April 2018

Hello!
We appreciate the time you took to write a review.

I would like to know if you informed the receptionist about your problems? We normally resolve immediately.
If not and you come back please let us know about any problems.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

It is as on their photos - a quiet comfortable and very clean hotel. The grounds are beautiful and the pool is nice. Breakfast is generous and delicious. The staff are very courteous and helpful. We were very happy to have a driver waiting for us at night, with a sign on arrival in the airport. The accommodation was only arranged this by email without prepayment. Our family of 6 had a good stay.

  • Stayed: March 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_Hick, Reservations Manager at Hotel La Rosa de America, responded to this reviewResponded 22 April 2018

Hello John!

It is super nice to know the you and your family were happy during your stay in La Rosa.
Please come back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018 via mobile

Arrived at San Jose airport after a long day of travelling. Caught an Uber the short distance to the hotel. As it was dark and late, our first impressions were only fair. However after a nights sleep we woke to the sounds of the birds singing and found that our accommodation was in lovely gardens with a nice pool. The breakfast was on a patio area and consisted of cereals, juices, bread, jam, rice, eggs and delicious home made banana bread. Tea and coffee also. Receptionist was very helpful in confirming our hire car would be delivered on time. We have another night booked before the return flight and am glad we have made the right choice.

Stayed: March 2018, travelled as a couple
1  Thank Cwatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_Hick, Reservations Manager at Hotel La Rosa de America, responded to this reviewResponded 22 April 2018

Hello Cwatty!

Your comments made us so happy.
We are so glad the you enjoyed and the your family was happy with us.
Thank you very much for the comment.
Please come back soon!

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Reviewed 29 March 2018 via mobile

The rooms here are basic, but clean. We paid $75 for the night, and considering this rate we felt that the room was overpriced. For example, there were not even bedside lamps, only a big fluorescent light in the ceiling that made it unpleasant to be in the room or read a book, etc. It is fine if you plan to stop for a night on your way elsewhere. The breakfast was good and the banana bread was delicious. The ladies at reception were friendly and helpful.

Stayed: March 2018, travelled as a couple
1  Thank hstaceyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_Hick, Reservations Manager at Hotel La Rosa de America, responded to this reviewResponded 22 April 2018

Hello!
I am sad the you di not like the room. I have to say the surprise me the fact of the lamp because every room in La Rosa has lamps over the night tables even the rooms we sale for cheaper price like the one you reserved.

We are glad the you enjoy the breakfast and the customer service.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2018

This was a sweet little compound of rooms set in a beautiful garden with a central pool. The room we had was a bunk and a queen which felt small and dark. The bathroom was cramped and had a sink that was not very functional, spilling water everywhere. The hotel is tucked down a side street (near Restaurant Chery, which was delicious) with a security gate. We only stayed one night, and that is all I would do, to be near the airport for an early flight.

  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Cjsantafe1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_Hick, Reservations Manager at Hotel La Rosa de America, responded to this reviewResponded 22 April 2018

Hello!

We are sorry about the problem you had in your room that day. It was good the we resolved on time and the you could take your shower without that issue.

The room you had is a nice room reason why we are surprise of the comment about the bed.
In any case thank you very much.


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