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Reviews (273)
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63
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11
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All reviewsyuyuan gardenwalking distanceshanghai streetminute walklanguage barrierlovely hotelthe room was nicehuangpu riverroom serviceroom keygood sizehotel is locatedfamily martlate at nightvisiting shanghaiconvenience storestar hotel
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Reviewed 27 March 2018 via mobile

We were on tour with virgin holidays, the room at this hotel was very spacious. However had to ask for body cream / wash as the one in the bathroom was nearly empty, they did supply. Every time you used the toilet you had to pull the handle up or the water would just keep flowing out. On the evening we had just come back from a show and 10 went to the restaurant for a meal, as regards our table there were 4 people and ordered 3 fried rice and 1 spaghetti after waiting nearly an hour 2 fried rice came out which were just warm, the spaghetti came out after I had finished my fried rice and 1 person did not get a meal because they said they had no more rice, the spaghetti was sent back twice to be reheated and the staff didn’t seem to know what was going on. Following a long discussion and arguments with the manager we only then paid for 2 meals. Dreading going down for breakfast we were very surprised as the staff were lovely and both the hot and cold breakfast was very good, you could even get a fresh omelet. Had the evening meal gone better I would have given a 4 star.

Stayed: March 2018, travelled as a couple
1  Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2018

Stayed here for 2 nights before joining a cruise. Rooms can be described as just adequate. Shower water pressure is very low. Broadband is sketchy but free. Carpets stained and beds are hard. The rooms were clean but need a long overdue update, other than that it was a good enough room. Hooray for Starbucks and a handy convenience store. We used the Chinese restaurant within the hotel for convenience but it lacked staff and was difficult to order using an ipad as a menu with very little Chinese to English translation. Food was good even so. This hotel is situated within walking distance of the bund but not sure about it having a Riverview. If you just want someone to lay your head then this is ok and quite reasonably priced.

Room Tip: Higher floors are less noisy
Stayed: February 2018, travelled as a couple
Thank Sawky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2018

Stayed at this hotel in June 2017. It was summer and the air conditioning was noisy. The rooms need a fresh coat of paint. The hotel is located on the south side of the bund which is quite far from underground tube station and the bustling area of the famous bund. However it is close to Yu Garden.

Room Tip: Get a room at higher floor to get away from the noise and better view of the bund
  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank ahmoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2017

Nice hotel, check in smooth given our twin beds.
The room was left at a high temp for air con so the next day had to get housekeeping to sort out. They wanted me to open the windows instead. Eventually it was sorted out.
Variety of breakfast all freshly laid out.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank aster_palms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2017

It was a sheer delight to spend a night in this hotel. A friend of mine was getting married and chose this venue for the function. The room was spacious, not to mention the bathroom. The fittings were classical and all in all the room was tastefully decorated. A lovely large double bed that was very comfortable to sleep in especially with high quality pure cotton sheets. The views from the higher floors are fantastic, especially on the river side. Breakfast was ample, although they may need to look into providing a few more tables, because if you don't get there early enough you might struggle to find seating. The lobby is pretty impressive. Very spacious with high ceilings and plenty of very comfortable chairs to relax in after a long journey. Great place that i can recommend without reservation.

Room Tip: Higher floors for views. River side if you can afford it.
  • Stayed: September 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Robert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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