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All reviews jing'an temple french concession swimming caps renovated room nice hotel metro station west nanjing road comfortable bed non smoking would stay again business trip star hotel easy access decent size club room walking distance central location
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Reviewed 16 October 2018 via mobile

Good location near metro. Despite being on the 16th floor we could clearly hear the motorway below. Very good and extensive breakfast buffet. Clean and comfortable room, but not attention to detail (crooked door handles, fittings, etc). All in all, 4-star standard.

Stayed: October 2018, travelled as a couple
Thank PlanningIsHalfTheFun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin W, Front Office Manager at Hotel Equatorial Shanghai, responded to this reviewResponded 16 October 2018

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and your splendid comments regarding all most every aspect of the hotel. Your satisfaction is the best praise and recognition on our works which will certainly encourage our team to continuously contribute our efforts to maximize the guest’s satisfaction. Thank you very much for your time and we’re looking forward to seeing you again in the near future.

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Reviewed 15 October 2018 via mobile

Stayed in this hotel for 3 nights for work. The breakfast buffet is extensive. The bar is nice. The dinner restaurant food was also delicious. The rooms were lovely and clean and had some good features, such as a night light, charging panel and lights for room cleaning or do not disturb.
I would happily stay here again.

Stayed: October 2018, travelled on business
Thank 971louisep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin W, Front Office Manager at Hotel Equatorial Shanghai, responded to this reviewResponded 16 October 2018

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and your splendid comments regarding all most every aspect of the hotel. Your satisfaction is the best praise and recognition on our works which will certainly encourage our team to continuously contribute our efforts to maximize the guest’s satisfaction. Thank you very much for your time and we’re looking forward to seeing you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2018 via mobile

Great location near metro line 2. Rooms are small but clean and comfortable. Staff are friendly and helpful although check-in seemed to take a while. The gym is big with great treadmills, cross trainers and bikes although it needs more weight machines.

Big issue with the bath shower in Room 620. The ends are sloped so that the shower water runoff pours into the bathroom floor leaving it flooded every time. Can’t believe they haven’t had complaints already and fixed this.

Stayed: October 2018, travelled on business
Thank BusinessTravellerGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin W, Front Office Manager at Hotel Equatorial Shanghai, responded to this reviewResponded 16 October 2018

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and your splendid comments regarding all most every aspect of the hotel. Your satisfaction is the best praise and recognition on our works which will certainly encourage our team to continuously contribute our efforts to maximize the guest’s satisfaction. Thank you very much for your time and we’re looking forward to seeing you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2018 via mobile

Great location near a train station, room was luxurious with automated blinds, spotlessly clean, etc. One downside is 15% added to drinks in the lobby (unsure if that’s the norm at other Shanghai hotels but didn’t experience this at any other places). Also, we had a late checkin (2am) and we emailed the hotel to make sure it was okay but no response - perhaps it would be beneficial to regularly check emails?

Nonetheless, a smooth stay for us that we really enjoyed.

Stayed: October 2018, travelled as a couple
Thank George C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin W, Front Office Manager at Hotel Equatorial Shanghai, responded to this reviewResponded 11 October 2018

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and your splendid comments regarding all most every aspect of the hotel. Your satisfaction is the best praise and recognition on our works which will certainly encourage our team to continuously contribute our efforts to maximize the guest’s satisfaction. Thank you very much for your time and we’re looking forward to seeing you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2018

My girlfriend and I stayed at this hotel for 4 nights in October and we had only positive feedback. The location is very convenient as it is just across the street from the Jing'an temple and approximately 1 km from the French Concession. There is also a metro station near the hotel so you can access the entire city quite easily. The room was very clean, modern, and had all of the amenities a hotel should have, including English tv channels! The room was a bit on the small side though but it didn't really make a difference. I would definitely stay at this hotel again and would have no problem recommending it to anyone. Great value and great service.

  • Stayed: October 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Solo Man S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin W, Front Office Manager at Hotel Equatorial Shanghai, responded to this reviewResponded 11 October 2018

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and your splendid comments regarding all most every aspect of the hotel. Your satisfaction is the best praise and recognition on our works which will certainly encourage our team to continuously contribute our efforts to maximize the guest’s satisfaction. Thank you very much for your time and we’re looking forward to seeing you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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