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All reviews cathay garden grosvenor house french concession richard nixon hotel complex shanghai moon french district classic hotel breakfast buffet stayed here for two nights chinese hotels chinese food excellent location china tour business trip spacious room comfortable hotel
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Reviewed 2 June 2018

The hotel has been newly renovated and they did a great job. The attention to details, and the amenities are very well executed. There are several very good restaurants there which offer very decent Shanghai cuisine and upper scale settings. Worth to stay there again.

Stayed: April 2018, travelled on business
Thank mei2000ca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
錦江飯店, 經理 at Jin Jiang Hotel, responded to this reviewResponded 3 June 2018

Dear Guest:
Thank you for your great support to our hotel! We will further improve the quality of service and look forward to your next visits.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2018

This hotel is close to the metro and has plenty of good restaurants and shops close by.The rooms are very comfortable and spacious. the staff are very friendly and efficient. the breakfast I thought was a bit expensive and the European style food was not very hot which was disappointing.

  • Stayed: May 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank RossCSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
錦江飯店, 經理 at Jin Jiang Hotel, responded to this reviewResponded 1 June 2018

Dear Guest:
Thank you for choosing our hotel, your evaluation is very important to our hotel. We will pay great attention to the problem which you'd mentioned, and try our best to offer the best service in the future. Thank you again and we do hope that you can choose our hotel again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2018

Used this hotel on a Virgin "Taste of China" tour (which is fab by the way).
I would say this was probably the best of the bunch. Comfortable bed, good size bathroom with separate shower and bath.
The only issue was with the door stop for the shower door. It is directly in front of the toilet. You guessed it - I bashed my toe on it. So badly in-fact, that it could have ruined the start of the tour. From then on (wife's idea) we put a toilet roll over the door stop.
Other guests also tripped on the stop. I was more unfortunate.

Room Tip: Ask for a garden view
  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank itsmyopinionok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2018 via mobile

Hotel was okay to stay in for a couple of nights, it has a grand lobby however the room we were in was quite dated, water had previously leaked onto the carpet and was tatty, the windows didn’t seal so their was noise all night. The room smelt of old cigarettes, The hair dryer cuts out during use, assumed that it got over heated. Weirdly they have torches in the room. Ours didn’t work and the battery acid had leaked out. Anyway.. on checking in the hotel staff seemed quite uninterested in welcoming us (this was our honeymoon stop over) at dinner the staff seemed shocked that we wanted to dine there. One of the girls in the restaurant insisted in clipping her nails while we were eating.

Breakfast was pretty good, plenty of food. The cleaning staff were also good.

Stayed: May 2018, travelled as a couple
Thank Sam P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
錦江飯店, 經理 at Jin Jiang Hotel, responded to this reviewResponded 6 May 2018

Dear Guest:
Thank you for your recent feedback. We would like to take this opportunity to offer our sincere apologies for the issues you had during your stay with us.
The comments that you filled out was a great help to us in our effort to improve the efficiency of our customer service.
About you point out these problems we will contact relevant departments to high attention.
Thank you again for your valuable advice to our hotel, we hope you could choose our hotel again during your next visit to Shanghai.

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Reviewed 21 April 2018 via mobile

Hotel so say is 5 star air conditioned which is what you would expect for a 5 star hotel. However air conditioning in rooms is feeble - 5 hours to reduce room temp by 2 degrees! Requests to have it turned up ignored by reception. Rom windows are frosted! Presume to disguise view of roofs and air con. They claim prime ministers and presidents have stayed here. Really?

Stayed: April 2018, travelled as a couple
Thank BristolMKH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
錦江飯店, 經理 at Jin Jiang Hotel, responded to this reviewResponded 3 May 2018

Dear Guest:
We do appreciate you taking the time to write a review on Tripadvisor.
The comments that you filled out was a great help to us in our effort to improve the efficiency of our customer service.
About you point out these problems we will contact relevant departments to high attention.
With your kindly help, we believe that you will benefit from our improved services in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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