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All reviews cathay garden grosvenor house french concession richard nixon hotel complex shanghai moon french district classic hotel breakfast buffet stayed here for two nights chinese hotels chinese food excellent location china tour business trip spacious room comfortable hotel
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Reviewed 11 July 2017 via mobile

It was my second time staying in this hotel. It is cosy and homely. Hotel is near amenities and the train station. Very convenient to get around.

The staff were friendly. The restaurant serve an awesome meal. There were varieties and a wide selection of food. Dinner come with beer and wine.

The room was spacious and clean. The wifi is a little slow.

It was an enjoyable stay for me.

Stayed: June 2017, travelled solo
1  Thank RonaldW1702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
錦江飯店, 經理 at Jin Jiang Hotel, responded to this reviewResponded 13 July 2017

Dear Guest:
Thank you for your comments! We look forward to welcoming you back again on further visits.

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Reviewed 7 June 2017

The location great. But typically chinese run. Little English and bad check in. The rooms are good and very quiet for shanghai. Breakfast not good I suppose location is the best going for it. Shopping is close by. And behind the hotel are very good Hong Kong style restaurants

Room Tip: Garden view
  • Stayed: June 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Lawrence B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
錦江飯店, 經理 at Jin Jiang Hotel, responded to this reviewResponded 9 June 2017

Dear Guest:
Thank you for choosing our hotel, your evaluation is very important to our hotel. We will pay great attention to the problem which you'd mentioned, and try our best to offer the best service in the future. Thank you again and we do hope that you can choose our hotel again.

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Reviewed 19 May 2017 via mobile

This hotel was a Sheraton before and it feels like being in a Sheraton in the 90s. Especially the elevators. Got upgraded to an executive room- old fashined and ok.
Good choice for breakfast but very crowded as hotel was buy. Used the opportunity to go to the executive lounge - less choice but quiet and nice view from 27th floor.

Stayed: May 2017, travelled on business
Thank Grit T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
錦江飯店, 經理 at Jin Jiang Hotel, responded to this reviewResponded 22 May 2017

Dear Guest,Thank you for your support to our hotel! We will further improve the quality of service and look forward to your next visits.

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Reviewed 14 May 2017

This is a historic hotel complex where the 1972 Sino-American joint communique was done. Our cruise ship made arrangements for us to have lunch here as part of our full day tour of Shanghai. It is an old hotel with old-fashioned small elevators that we took to the 11th floor to have lunch. Nice views out of the windows, corridors are narrow w/ beautiful dark woodwork. Lunch was OK. I've had better Chinese food in other parts of the world other than China. However it was a treat to be in the same hotel complex that Americans stayed at when opening relations with China in 1972.

Stayed: March 2017, travelled as a couple
Thank Sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
錦江飯店, 經理 at Jin Jiang Hotel, responded to this reviewResponded 15 May 2017

Dear Guest,Thank you for your great support to our hotel! We look forward to welcoming you back again on further visits.

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Reviewed 6 May 2017 via mobile

Stayed here for two nights while visiting Shanghai. While the staff seemed very friendly the room was not very nice. We stayed in room 388. When we entered the room it looked as though someone had sat on one of the beds. At first we thought someone was in the room or hadn't been cleaned but upon further inspection it looked as though someone has stuck something heavy on the bed and the comforter to wrinkle as if someone had sat down on it. Upon further inspection of the room the carpet and walls looked as though they hadn't been cleaned in quite a long time and this was the same for the hallway.

At one point we had put on our do not disturb light and left the room sometime in the evening when we came back the do not disturb was off and the room had been turned down. This only happened once so the theory was that housekeeping did not pay attention to or see the do not disturb light until already entering the room. Thankfully it's only happened once but we had not put our valuables away (thinking no one would be in the room). Just a bit concerning.

As a vegetarian I was very disappointed in the hotel restaurant not having any vegetarian options on their menu. Interesting that I was able to eat and just about every Chinese restaurant outside of the hotel that we encountered but the hotel itself has zero options for me. Thankfully tandoor the Indian restaurant attached the hotel had many great vegetarian and nonvegetarian options to eat.

That being said there are a fair amount of pros in this hotel including: The great location in the French quarter, the amazing comfortable beds and the good breakfast buffet. Unfortunately due to the poor quality of the room I would not want to stay in this hotel again.

Stayed: May 2017, travelled with family
Thank gittelbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
錦江飯店, 經理 at Jin Jiang Hotel, responded to this reviewResponded 8 May 2017

Dear Guest, We do appreciate you taking the time to write a review on TripAdvisor.
The comments that you filled out was a great help to us in our effort to improve the efficiency of our customer service. About you point out these problems we will contact relevant departments to high attention. With your kindly help, we believe that you will benefit from our improved services in the future. Thank you again and we do hope that you can choose our hotel next time.

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