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“Average and not the most welcoming”
Review of Jin Jiang Hotel

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Jin Jiang Hotel
Ranked #108 of 5,222 Hotels in Shanghai
Certificate of Excellence
Reviewed 29 March 2017

As we were touring China this was our chosen hotel in Shanghai. It's located in the French Concession and not far from the nearest underground station. The room are very clean and comfortable but it gives off the impression it's a business hotel and not a tourist one. Upon our arrival we found the staff to be rather unfriendly and not at all helpful. Maybe it's because we weren't dressed up enough just coming off a flight but they totally dismissed us and when we asked about the nearest underground (Shanxi MTR station) they just handed us a map. Afterwards we'd changed clothes as we were heading out for the day and asked the same question of the same person and their attitude was different.
Breakfast is only ok even though there are a large selection of foods available. Some of servers just hover waiting for you to leave your table. Wifi is a bit erratic as well and there's a shortage of English speaking TV channels. It's well decorated and in a good location but the staff leave it down.

Room Tip: Upper rooms near the back
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  • Stayed: June 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank AJ&Keats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
錦江飯店, 經理 at Jin Jiang Hotel, responded to this reviewResponded 30 March 2017

Dear Guest, Thank you for choosing our hotel, your evaluation is very important to our hotel. We will pay great attention to the problem which you'd mentioned, and try our best to offer the best service in the future. Thank you again and we do hope that you can choose our hotel again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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23 - 27 of 726 reviews

Reviewed 18 February 2017 via mobile

Stayed here as part of a pre cruise package.Clean and comfortable but nothing exceptional compared to other far eastern hotels we have stayed in.
Quite a distance from downtown Shanghai and about 10 minutes walk from the nearest underground station.
We found the staff to be rather unfriendly and not particularly helpful.

Stayed: January 2017, travelled as a couple
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
錦江飯店, 經理 at Jin Jiang Hotel, responded to this reviewResponded 20 February 2017

Dear Guest,
Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.

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Reviewed 17 February 2017 via mobile

I stayed at their Cathay Building which is probably the best available option. The deluxe room was on the 9th floor - far end of the corridor - extremely quite. Good classical interior with all kind of accessories someone could imagine. Location is good and interesting but probably not the best one if you are here solely for shopping. it is primarily tailor shops and tiny boutiques of locally made ladies' clothes. Local restaurants are worth exploring but extremely difficult to locate. Breakfast is very good though its specialization is Chinese. Only and minor minus is poor selection of cakes, but coffee is great. Staff is good, attentive and not intrusive

Stayed: February 2017, travelled on business
Thank Igor P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
錦江飯店, 經理 at Jin Jiang Hotel, responded to this reviewResponded 20 February 2017

Dear Guest,
Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2017

Jinjiang hotel permitted use of China's "jin jiang" and "jinjiang star" brand, its operation and the preparation of the hotel include classic hotels, luxury hotels, business hotels and the star of the jinjiang hotel a total of more than 270 rooms, a total of more than 54000 rooms。IT is very big and soft.

Room Tip: Rooms on the south side are quieter"
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  • Stayed: January 2017, travelled with family
    • Service
Thank Jess0q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
錦江飯店, 經理 at Jin Jiang Hotel, responded to this reviewResponded 3 February 2017

Dear Guest,Thank you for your comments! We look forward to welcoming you back again on further visits.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2017 via mobile

This is an iconic hotel hosting several heads of the states. The hotel is not necessarily luxurious and is ageing, but still, it has a lot to offer. WiFi was extremely erratic and breakfast was selective. But given a chance, I will still visit the place again to stay.

For Indian travellers, the hotel has an Indian restaurant Tandoor right inside and it serves great food.

Stayed: May 2016, travelled with friends
1  Thank Giriraj P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
錦江飯店, 經理 at Jin Jiang Hotel, responded to this reviewResponded 3 February 2017

Dear Guest, Thank you for choosing our hotel, your evaluation is very important to our hotel. We will try our best to offer the best service. Thank you again and we do hope that you can choose our hotel again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jin Jiang Hotel

Address: No.59 Maoming South Road, Huangpu District, Shanghai 200020, China
Region: China > Shanghai Region > Shanghai > Former French Concession , Huaihai Road
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#83 Best Value Hotel in Shanghai
#102 Luxury Hotel in Shanghai
#102 Business Hotel in Shanghai
Price Range: $135 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Jin Jiang Hotel 4.5*
Number of rooms: 442
Official Description (provided by the hotel):
The Jin Jiang Hotel Shanghai is one of the most prestigious five-star hotels in the downtown Shanghai with a profound history of 80 years. ... more   less 
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Also Known As:
Jin Jiang Shanghai
Jin Jiang Hotel Shanghai
Hotel Jin Jiang
Jinjiang Hotel Shanghai

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