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“So very great... Loved it here!” 5 of 5 bubbles
Review of Sheraton Shanghai Hongkou Hotel

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Sheraton Shanghai Hongkou Hotel
Ranked #75 of 4,566 Hotels in Shanghai
Certificate of Excellence
Los Angeles, California
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“So very great... Loved it here!”
5 of 5 bubbles Reviewed 16 May 2012

While in Shanghai, I was debating which SPG hotel to pick and finally narrowed the selections down to the Royal Meridien on Nanjing Rd and this almost brand-new Sheraton in the Hongkou District which is north of the Bund. This Sheraton is a SPG category 3 hotel while the Meridien is a category 5 one; although the rack rates of them are similar, both starting from roughly $200 (~1200 RMB) per night, it makes a huge difference when redeeming SPG points. However, don’t be fooled by the SPG internal ratings, as both are 5-star hotels. I was extremely satisfied once I arrived at the hotel lobby and entered my Premier room, which was sorta an upgrade from a superior/regular room.

Granted, the hotel isn't in the center of Shanghai, namely the Bund, or Nanjing Rd, or People's Square, or Pudong where all the ritzy high rises are, but it is only a few subway stops away from all these. Convenient enough, steps away from the hotel is a subway station for Line-4 and Line-10. Line-10 takes you to most of the tourist sites of Shanghai and the fare is up to 7 RMB. Also, a cab ride to the Bund costs but 20 RMB when traffic is good. The surroundings are residential. The main artery and the shopping boulevard of Hongkou District, the famed Sichuan Rd, is only three blocks west of the hotel. Being in the residential area has it own benefits of course – that is you can easily find good authentic restaurants well-known among locals for unbeatable low price.

The Premier King room is huge (roughly 500 SqFt) and comes with all the bells and whistles one can think of for a 5-star hotel. Although my room was not directly facing East (direction of Pudong) but south, the relatively high floor grants a nice view of the Pudong TV Tower (Pearl of the East) as well as the Hongkou neighborhood which a creek meanders through. To me, the most impressive feature has to be the spacious bathroom (the toilet is not in the bathroom but adjacent to it) that is equipped with a fancy mid-century-style claw-footed bathtub. Perfect for a long relaxing evening bath after checking out the city. Or one may opt for the shower that has the hand-held shower head as well as the hand-free over-the-head rain shower head. The bathroom is separated from the living/sleeping area by a glass wall, which could be romantic and/or mischievous. But when privacy is necessary, push of a button right by the bathroom door will bring the screen down to cover the glass wall. Real fun! The (cal-?) king bed is huge, comfy and bed linen soft to touch, assuring good rests when needed. At one corner, there is a large writing desk with all the in/out plugs for hi-tech gadgets. And the adjacent corner sits a comfy reading chair with an end table and ottoman, perfect for cozying up to read a book, watch TV or sip a glass of wine.

I didn't dine in the hotel restaurants so I won't be able to comment on the food or service. However, I totally enjoyed the gym and swimming pool located at the B1 level of the hotel, The gym is well-equipped and the pool is well-maintained with friendly attendants.

Finally but not lastly, the hotel front desk and the concierge were extremely helpful and highly efficient as well as friendly and courteous. During check-in, I was offered an upgrade to an Executive Suite for 350 RMB more, which included of course the Suite itself, daily breakfast, and the Club access as well as the afternoon cocktail. Although I didn't go for it, it may be considered added attractions for those who may enjoy these details. On the day of departure, I requested late check-out (4PM) as part of the gold level member benefits and my wish was quickly granted with most courtesy. Bravo!

All in all, I thoroughly enjoyed my stay at this Sheraton and I will definitely consider staying here next time when I visit Shanghai again.

  • Stayed April 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank TurandotBeau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, 10 June 2012
Dear TurandotBeau,

Thank you for your great comment and we all are delighted that you had an impressive stay!
Please do contact me whenever you plan to visit us again, so that I could personally take care of your well being.

Kind regards

Nitin Abbi
Guest Relations Manager & Sheraton Club Lounge Manager
nitin.abbi@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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767 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (130)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
sydney
Level Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 15 May 2012

This hotel is still fairly new, so it is in good condition and very clean. We had a Premier room that was very large, with a lovely bathroom. It had a free-standing clawfooted bathtub, rain shower, plus the hand held shower head. The whole walls are glass, including the windows (floor to ceiling). There is a drop down screen to give privacy which is a bit hard to find, but investigate all the switches first. The lighting over the mirror is quite dark, so it makes make-up and shaving a bit difficult.

The bed was very comfortable, and king sized, and it was quiet. The food in the hotel was expensive, but there is a supermarket to buy water and snacks just 100 metres along to the left from the hotel. It is in a residential part of the city, which is fantastic if you like a quiet nights sleep, but also easy access to transport.

The subway is right across the road, on Line 4 and Line 10. The subway is very easy to use, and gets you close to most of the places to see for tourists. It is super convenient if you are leaving Shanghai via Hongqiao airport or train station ( fast trains to Beijing etc). It was raining the morning we were leaving, and the traffic was gridlocked, but we just walked across the road and hopped on the Line 10 metro all the way to the Hongqiao Station. It took less than 40 minutes. (The taxi would have been about 1.5 hours).

There are good restaurants close by, but we wouldn't have known where if we hadn't been taken there by our Shanghanese friend. You can try asking the concierge for good restaurants.

Would definitely stay here again.

  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank princessbuttercup66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, 10 June 2012
Dear princessbuttercup66,

Thank you for your comment and it is good to see that you enjoyed your stay!
Close to the hotel are a few malls which various types of restaurants apart from this we recently hired a new top chef for our Japanese restaurant who updated the menu with new culinary highlights!

Please contact me whenever you plan to visit us again!

Kind regards

Nitin Abbi
Guest Relations Manager & Sheraton Club Lounge Manager
nitin.abbi@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fredericton, Canada
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 2 May 2012

This hotel is pretty new with a modern design. The room is spacious, comfortable and clean. It's just 2 mins away from a subway station (Line 5). And it's only a few stops away from the major sightseeing spots. I am very happy with my stay there!

  • Stayed January 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FreddyMapple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, 10 June 2012
Dear FreddyMapple,

Thank you for choosing to stay with us and I am pleased that you had a fantastic stay with us!

Please do not hesitate to contact me if you ever plan to visit us again.

Kind regards

Nitin Abbi
Guest Relations Manager & Sheraton Club Lounge Manager
nitin.abbi@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 1 May 2012

Stayed for one night here. The hotel is new and room is nice, clean and spacious. It's situated in a residential area and thus nice and quiet. Don't expect any happening around this area at night though. There's a subway station basically just right in front of the hotel, 3 minutes walk. Very much convenient and only 2-3 stations away from the center so no problem at all. Probably the only problem is about the taxi driver, as the hotel is pretty new and there's also another Sheraton in Shanghai, taxi driver doesnt really seem to know their way. So do ask for an address in Chinese and make sure the taxi driver knows his way!

oh one more thing, we booked the room at a rate with wifi included. When we checked in the reception however said that they did not see such request. Took them one whole afternoon to figure out that wifi should be provided. They can improve on this area we think :)

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank B L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, 10 June 2012
Dear B L,

Thank you for your feedback and I have passed your comments to our management team. Please contact me whenever you plan to visit us again, so that I could personally take care of your room allocation.

Kind regards

Nitin Abbi
Guest Relations Manager & Sheraton Club Lounge Manager
nitin.abbi@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sydney
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 24 April 2012

stayed here on the way home to australia .Although away from city centre(3 metro stops to nanjing road east) location to metro just 2 mins walk.Check in was smooth and we were offered an upgrade by guest relations manager nitin abbi.What a wonderful gesture.Although only there for a short time ,we found all staff helpful and courteous.No hesitation in recommending this hotel.Will be back

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sydholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, 10 June 2012
Dear sydholidays,

It was a pleasure to meet you upon check in and I hope you are well. It is great to see that you had an enjoyable stay!

Please contact me whenever you are back in Shanghai!

Nitin Abbi
Guest Relations Manager & Sheraton Club Lounge Manager
nitin.abbi@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Shanghai Hongkou Hotel

Property: Sheraton Shanghai Hongkou Hotel
Address: No.59 Siping Road, Shanghai 200086, China
Region: China > Shanghai Region > Shanghai > Hongkou , Sichuan North Road
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #75 of 4,566 Hotels in Shanghai
Price range (per night): $158 - $338
Hotel Class:4.5 star — Sheraton Shanghai Hongkou Hotel 4.5*
Number of rooms: 471
Official Description (provided by the hotel):
Welcome to the Sheraton Shanghai Hongkou Hotel.Our local neighborhood has it all. Our hotel is close to the Bund, considered the city’s symbol since the 1920s, and the People’s Square. We are also near the Nanjing Road, Lujiazui, and Huaihai Zhong Road central business districts, as well as the North Sichuan Road shopping area and historic Duolun Road.Enjoy your stay in one of our 471 beautifully appointed guest rooms and suites, featuring river, city, and Bund skyline views. Relax completely in our famous Sheraton Sweet Sleeper™ Bed, with a pillow-top mattress, cozy duvet, and goose down blanket. Our hotel’s unique outdoor garden and riverside setting make it the perfect place to get away from the fast pace of Shanghai.Complimentary wireless High Speed Internet Access is now available in all of the hotel’s public areas and guest rooms to meet the needs of business and leisure travelers alike. When you need a retreat from fast-paced city life, we have many options. Indulge yourself with a treatment at the Shine Spa. Sheraton Fitness Programmed by Core® Performance features state-of-the-art cardio and strength-training equipment, and our 30-meter swimming pool is illuminated by natural light through the ceiling.We offer a variety of event facilities that are ideal for weddings, dinners, product launches, and meetings. Our dedicated professionals are ready to assist you with any requirements or requests.Let the Sheraton Shanghai Hongkou Hotel be your home base when visiting Shanghai, one of Asia’s most vibrant cities. ... more   less 
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