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Reviewed 29 June 2018

I stayed for 3 nights at the Hotel. Property is located in one of the central districts of Shanghai and diagonally opposite to Metro Station, surrounded by Malls. Overall, it is a good place to stay. Look forward to come again.

  • Stayed: June 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank himanshu87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kumar S, General Manager at Ascott Huai Hai Road Shanghai, responded to this reviewResponded 30 June 2018

Dear himanshu87, Thank you for sharing your kind feedback on TripAdvisor with regards to your stay at The Ascott Huai Hai Road, Shanghai. I am delighted to read that you enjoyed your stay and thank you for your recognition of our property. Once again, thank you very much for your kind patronage and we look forward to welcoming you back before long.
Sincerely
Kumar S

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Reviewed 23 June 2018

We enjoyed the breakfast area, nice atmosphere, not too busy.
Our 1 Bedroom apartment was perfect for our family of 4.
The apartment was clean and with a nice layout.
The pool was a bit small and so we did not stay there more than 1 hour, so it does not fill your day with little ones :)
The location of the hotel close to Xintiandi and Shanghai Museum is very convenient,

  • Stayed: June 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank Caro F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kumar S, General Manager at Ascott Huai Hai Road Shanghai, responded to this reviewResponded 26 June 2018

Dear Caro F,
We are happy to know that you and your family enjoyed your stay with us at the Ascott Huai Hai Road and it's convenient location to various must visit and see spots. The team here works had to give all our guest a home away from home feeling and thank you again for your overall review and complimenting our one bedroom apartment. We look forward to welcoming you and your family back to the Ascott Huai Hai Road.
Sincerely,
Kumar S

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Reviewed 24 April 2018

Fantastic location. This is in the middle of Huahai road, right opposite the shopping area known as Xintiandi (means new world). I stayed in a studio but the one or even two bedrooms are available for families. The room is comfortable, not ultra luxurious but homey. There's a kitchen which a lot of people would appreciate, I didn't as I didn't intend to cook, again, perfect for families. The service was quietly competent. Overall very happy with the stay and I would recommend this as a perfect location both for vacation and business trips.

Stayed: September 2017
Thank mlee1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kumar S, General Manager at Ascott Huai Hai Road Shanghai, responded to this reviewResponded 25 April 2018

Thank you for your feedback on this important platform on your stay experience and we are glad that you enjoyed your overall stay with us as well as the location where the Ascott Huai Hai Road Shanghai is located. We read with delighted that we we were able to deliver solid service at a competent level and have since been shared with the team here at the Ascott Huai Hai Road as this serves as inspiration to us all to do what we love most which is providing a home away from home experience for our valued guest. Once again we thank you for staying with us and look forward to welcoming you back before long to the Ascott Huai Hai Road.
Sincerely,
Kumar S

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Reviewed 16 April 2018

I was booked here on a business trip for a few days and its a high quality hotel in a great location with fantastic staff. Easy walk to shopping and eateries and would definitely stay here again business or pleasure

  • Stayed: November 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Warren W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kumar S, General Manager at Ascott Huai Hai Road Shanghai, responded to this reviewResponded 17 April 2018

Dear Warren W, Thank you for your feedback on your stay experience and for staying with us. We are glad that you enjoyed your overall stay with us as well as the location where the Ascott Huai Hai Road Shanghai is located. We are delighted to read that you found our staff to be fantastic and you kind feedback has been shared with the broader team here at the property. We look forward to welcoming you back in the near future. Sincerely, Kumar S

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Reviewed 3 March 2018 via mobile

Flew into Shanghai for the first time and didn’t know what to expect. Chose Ascott for its location and it did not disappoint. If you want to be close to good shopping/Xintiandi area/good restaurants, this is the hotel for you. Literally all within 5min left and right of the hotel. The hotel staff were also very very kind and accommodating. 5 stars!

Stayed: March 2018, travelled as a couple
1  Thank alx1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kumar S, General Manager at Ascott Huai Hai Road Shanghai, responded to this reviewResponded 5 March 2018

Dear allx1971, Thank you for your feedback and for staying with us. We are glad that you enjoyed your overall stay with us as well as the location where the Ascott Huai Hai Road Shanghai is located. We are also very happy to read that you found our staff were accomodation and kind. Rest assured that your generous feedback will certainly be shared with the broader team here and we look forward to welcoming you back very soon.
Sincerely,
Kumar S

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