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“A really good hotel in Shanghai” 4 of 5 bubbles
Review of Grand Central Hotel Shanghai

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Grand Central Hotel Shanghai
Ranked #32 of 4,573 Hotels in Shanghai
Certificate of Excellence
New Delhi, India
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“A really good hotel in Shanghai”
4 of 5 bubbles Reviewed 23 May 2012

Really good furnishings, furniture, layout, lobby, rooms, bathrooms, fittings, toiletries, conveniences including ipod dock, accessories, location, fitness centre and spa.

The minuses: staff doesn't speak English, the wine list is poor esp. by the glass, the food choice is poor. They have a strange practice of presenting you the check BEFORE they serve the food alongwith the statement: "I need you to sign this NOW". If you want to check in before 10 AM, you must pay an additional half-day. There is no bar. Drinks are served in the lobby lounge. Faxes, though arrived, do not reach your room for several hours unless you call and chase. The coordination between Reservations and Reception is poor: in a group, the wrong person will get the upgrade if he is checking in before you. Breakfast is overpriced at 182 Yuan. English news on TV is limited to one channel: CNN.

Room Tip: Delux rooms are very large, roomy and comfortable.
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  • Stayed May 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Leonardo18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandcentralhotelsha, Public Relations Manager at Grand Central Hotel Shanghai, responded to this review, 31 May 2012
Dear Valued Guest, Thank you for taking the time to share the comments with us. Your comments are very important for us to improve constantly, and we have forwarded the problems you have met in the hotel to some related department heads. We look forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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931 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (130)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Hong Kong, China
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 12 May 2012

I have stayed at Grand Central Shanghai 4-5 times the last year, the latest visit in April 2012. The check-in and check-out procedures are always quick and efficient. The staff here is very attentive and service minded.

The hotel looks very old (nice old that is), and as soon you enter you realize it is all very new but built with this nice touch. The rooms are large (guess I normally stay in some business type of room) and very classy and well equipped. You will find a good internet connection in the cable at your desk and a large comfortable bed. There is a lot of complimentary water, and the refrigerator is packed with various drinks, if needed.

The bathroom is huge, with two sinks, a large shower and a small seperate room for the toilet area. It almost feels like a small apartment.

The hotel have a great concierge, who will help you gtet anywhere you need. But, depending on the time of the day, you may have to wait a while to get a taxi, especially between 6-7PM. I have had some cases where I needed quick assistance from the hotel staff, with various things, and they have alwyas solved everything as quick as possible.

You may have access to the "business breakfast" area at a higher level floor. I have tried it a couple of times, but found that the main breakfast area at the entry level is much better. The chefs at the egg station, as well as all other breakfast staff, is very service minded.

If you fly in to Shanghai to Hongqiao Airport, this hotel is suitable. It will be slightly longer transport from Shanghai Pudong airport. That means, if you are to sty here, book the flight to arrive a Hongqiao.

Location of hotel is good, however, as the city is rather large, it depends on where in Shanghai you will spend most time. Anyway, it is basically at the Nanjing Road (shopping) and 10 minutes nice walk down to the Bund.

All in all a very good hotel. Great service and excellent rooms! I will be back.

Room Tip: Ask for a room with a view over Nanjing Road, as it is pretty nice to look down at in the evening.
See more room tips
  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank k-daniel-a-sweden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buderim, Australia
Level Contributor
961 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 283 helpful votes
5 of 5 bubbles Reviewed 11 May 2012

On our first day in China we stayed at the Grand Central Hotel in the business suite which consisted of a very large room with beautiful furniture, a king size bed and a huge bathroom fir for a king. The hotel room was wonderful.

Room Tip: I am sorry to say that I have no idea how much the rooms were as we were on a tourist trip prepaid...
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  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank olie293
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandcentralhotelsha, Public Relations Manager at Grand Central Hotel Shanghai, responded to this review, 31 May 2012
Dear Valued Guest, Thank you so much for your high esteem of our hotel. We would like to express our appreciation for your stay and your observations. We are very pleased that the hotel met with your expectations. Thanks again for your kind words of appreciation. We hope to serve you again on your return visit to Shanghai.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
aussie
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 10 May 2012

We stayed at this hotel for 4nights in April after a royal carribean cruise. The hotel is one street away from Naijing road- the shopping street so location is ideal.the hotel is very well appointed with an old world feel. The restaurants within the hotel are very good and reasonably priced.
We had a room on the executive floor which entitled us to drinks and nibbles from 5pm to 7pm (wine beer abd spirits ) during the rest of the day tea coffee and soft drinks are available at all times. The rooms on this floor are quite spacious and comfortable . Close to train station which is very easy to use.

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AussieRedwine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandcentralhotelsha, Public Relations Manager at Grand Central Hotel Shanghai, responded to this review, 31 May 2012
Dear Valued Guest, We are very pleased that the hotel met with your expectations. We appreciate your business and look forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai
Level Contributor
105 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed 4 May 2012

I stayed here for 3 days over the 2012 grand prix weekend. This is a large hotel not far from the Bund. It is Grand with a great lobby area. The rooms are also well equiped and spacious. The concierge was excellent in helping arrange restaurants and trips away from the centre.

  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DavieU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandcentralhotelsha, Public Relations Manager at Grand Central Hotel Shanghai, responded to this review, 31 May 2012
Dear Valued Guest, We are extremely delighted with your high esteem of our hotel which makes us very proud of our team for their continuous efforts. We look forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Central Hotel Shanghai

Property: Grand Central Hotel Shanghai
Address: No.505 Jiujiang Road, Shanghai 200001, China
Region: China > Shanghai Region > Shanghai > People’s Square
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 4,573 Hotels in Shanghai
Price range (per night): $158 - $232
Hotel Class:4.5 star — Grand Central Hotel Shanghai 4.5*
Number of rooms: 353
Reservation Options:
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