We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (860)
Filter reviews
860 results
Traveller rating
531
236
62
16
15
Traveller type
Time of year
LanguageAll languages
More languages
531
236
62
16
15
Show reviews that mention
All reviews nanpu bridge the club lounge mercedes benz arena great hotel pillow menu river view corner room business trip room upgrade breakfast buffet main restaurant chinese restaurant taxi gym concierge china conference
Filter
Updating list...
34 - 39 of 860 reviews
Reviewed 29 March 2018 via mobile

It is a Great hotel with great people
 
This place is amazing. Great location & nice rive view. The staff are very friendly and always ready to help me. The breakfast in the café is also good with a wide range of choice.

Stayed: March 2018, travelled with friends
Thank Belinda-Lbh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this reviewResponded 3 April 2018

Dear Belinda-Lbh,

Thank you so much for your review of our hotel. We're glad to hear that you enjoyed a wonderful stay with us. The Cafe 1188 offfers a wide range of cuisines including the western food and local favorites, which can cater to different people all around the world.

Thanks again for your review and looking forward to welcome you agian next time.

Kind Regards,
Marketing Communications Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018

Stayed for a convention. Classy and well proportioned for rooms, eateries and arrivals. Rooms quite good, faced the Huang Pu river. Club Level offered many nice treats at Tea and evening reception. All quality. Breakfast was well presented, tasty and plenty of choices. Tried the Italian restaurant..was ok, nothing special. This is the place to stay if your going to the Expo Center. $1.50 by taxi, other wise it is a bit far from everything.

Room Tip: Stay herre if your attending the Expo Center If not...maybe another location
  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Service
1  Thank bobc965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this reviewResponded 3 April 2018

Dear bobc965,

Firstly, thank you for choosing InterContinental Shanghai Expo to stay. We're honored to get your compliment on the hotel view, club lounge and Food & Beverage. The hotel is next to the Expo area, so the hotel is only 5 minutes away from the Expo Center.

Thanks again for your review and we hope to see you again next time.

Kind Regards,
Marketing Communications Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2018

Clean and comfortable rooms,beautiful decorations and interior.Highly recommend the English bar in the hotel garden&villas,quite value for money.The drinks and wines with the night view was also the best for relax.The liquor factory offered kinds of beverages,the environment was quiet and the staff service was great.
I will come back again!

  • Stayed: March 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank XIAEQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this reviewResponded 5 March 2018

Dear XIAEQ,

Thank you so much for your review of our hotel. We're glad to hear that you enoyed your stay with us. Our Liquor Factory is located in the hotel garden villas, which is an English-styled bar offering a wide selection of draft & bottled beers and snacks. We feel happy that you like it. We are looking forward to your next stay with us.

Kind Regards,
Marketing Communications Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2018

The second time stay at this hotel, the front office staff recognized me when I checkin and upgrade to the riverside room.The room was clean and the view was great.Our workshop was very successful.Thanks for the hotel! Nice experience.

  • Stayed: January 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank LeeAndersom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this reviewResponded 16 January 2018

Dear LeeAndersom,

Thanks a lot for your review of our hotel and we're happy to have you stay with us again. Our hotel is located adjacent to the Huangpu River, thus most guest rooms can overlook fantastic river view. We feel also happy for you to have a successful workshop. Hope to welcome you & your team again next time.

Kind Regards,

Marketing Communications Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2017 via mobile

Stayed here while attending a show. You can’t get a more convenient hotel. Basically walk straight into convention center from 2nd floor. Rooms are nice but couldn’t control room temperature and was really hot. Staff in the buffet was mixed. A couple great a couple poor. Food was ok. Went to the bar a couple of times. Staff here were terrible! Worst I have experienced in a bar in China. Food orders were wrong. Had to order drinks 3 or 4 times. For being attached to a convention center amazes me they could get this right. For convenience went again but wasn’t much better. Gym is ok and typical for a hotel gym. Overall a few complaints but the convenience makes up for those

Stayed: November 2017, travelled on business
Thank sf999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this reviewResponded 24 November 2017

Dear sf999,

First of all, thank you very much for your staying feedback. As you mentioned, our hotel is located quite close to the Mercedez-Benz Arena where was holding this year's Victoria Secret Show. The hotel is also adjacent to the Huangpu River, so most rooms can enjoy fantastic river views. The hotel has a Englishe-styled bar located in the hotel garden. We feel sorry for their less than pleasant service. We will deliver your feedback to our F&B department and get this improved right away.

Thanks again for your review and we still hope that we can have you come back next time.

Kind Regards,
Marketing Commuincations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews