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“Sufficient for the night” 4 of 5 bubbles
Review of Baymont Inn & Suites Mobile/ I-65

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Baymont Inn & Suites Mobile/ I-65
Ranked #49 of 64 Hotels in Mobile
Petersburg PA
Level Contributor
177 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“Sufficient for the night”
4 of 5 bubbles Reviewed 28 March 2012

I read a lot of reviews about motels around Mobile. I wanted one at the south end. I finally settled on the Baymont and was satisfied. Very good price and room was fine. Drive up to the door and we had a ground floor room. Quiet and dark and good for sleeping. Clean as well. Next door to the Azteca Restaurant and it was very good Mexican food.

Room Tip: Ground floor was good and easy to move into.
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EVGR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baymontinnmobile, Manager at Baymont Inn & Suites Mobile/ I-65, responded to this review, 7 June 2012
Thank you for taking the time out of your schedule to complete our Guest Survey. Your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 251-344-4942.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

418 reviews from our community

Traveller rating
    30
    35
    67
    114
    172
See reviews for
159
77
43
96
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Brandon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 23 March 2012

This is the worst hotel I have ever stayed in. The floors were filthy, the 2nd night we had NO hot water, no telephone service, no towels, washcloths, TV remote didn't work, tub and sink wouldn't drain, shorts in the plugs (lights kept going off). Tried to contact manager and he refused to return my calls. Would recommend that NO ONE stay at this hotel because of filthiness and OWNER/Manager does not care if there is a problem. There are many other hotels with people who care about their customers.

  • Stayed March 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Melissa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baymontinnmobile, Manager at Baymont Inn & Suites Mobile/ I-65, responded to this review, 7 June 2012
Thank you for taking the time out of your schedule to complete our Guest Survey. Your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 251-344-4942.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 21 March 2012

Room had a smell, stain was on the runner going across the foot of the bed, stain on floor in front of bathroom door, side chair by bed was extreamly worn and stained (whan you sat in it, it sank and leaned to the side), the desk chair was leaning to the side as well, there was no hot water, the fan on the fridge made a loud ticking noise when everything got quiet while trying to go to sleep, when trying to call front desk to report it, I was told to unplug it, could not get in touch with the manager for several days. Had a 4 day reservation but checked out after the first night and went to Quality Inn and Suites (it was great!). Would never recommend to anybody, not even my worst enemy.

Room Tip: Just don't stay here...
See more room tips
  • Stayed March 2012, travelled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Erin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baymontinnmobile, Manager at Baymont Inn & Suites Mobile/ I-65, responded to this review, 7 June 2012
Thank you for taking the time out of your schedule to complete our Guest Survey. Your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 251-344-4942.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 7 March 2012

I have made the trip to Mobile 4 times a year for the last 15+ years. I have stayed here probably a dozen times. The web site has had a great price for a couple of years now. This visit however, could be the last. This morning I was asked to sign in before I could get my juice, coffee, and muffin. I refused. I told the desk guy that I signed in yesterday when I checked in. Coffee and muffin were OK, but the juice machine was empty. When I returned from work this afternoon, surprise! no room service! A different desk clerk did not know why my room had not been serviced. Go figure. We'll see what happens in the morning. Location is good. WiFi is marginal. I have used the pool once when it was warm. Heater/air has a thermostat. Shower has good pressure. Bed is OK.

Room Tip: WIFi is better towards the office
See more room tips
  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank WheelchairMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baymontinnmobile, Front Office Manager at Baymont Inn & Suites Mobile/ I-65, responded to this review, 5 October 2012
Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 251-344-4942.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
1 of 5 bubbles Reviewed 5 March 2012

I rent a room was cheap I felt it when I got it bit after I enter in a room n saw smelly bed n nasty toilet seat it was so expensive for that price

  • Stayed March 2012
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Mkane1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baymontinnmobile, Manager at Baymont Inn & Suites Mobile/ I-65, responded to this review, 7 June 2012
Thank you for taking the time out of your schedule to complete our Guest Survey. Your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 251-344-4942.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Mobile/ I-65

Property: Baymont Inn & Suites Mobile/ I-65
Address: 930 W. I-65 Service Road South, Mobile, AL 36609 (Formerly Westmont Inn)
Phone Number:
Region: United States > Alabama > Mobile
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #49 of 64 Hotels in Mobile
Price range (per night): $68 - $133
Hotel Class:2.5 star — Baymont Inn & Suites Mobile/ I-65 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Baymont Inn And Suites
Baymont Hotel Mobile
Baymont Inn Mobile
Mobile Baymont Inn

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