We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (213)
Filter reviews
213 results
Traveller rating
30
86
58
22
17
Traveller type
Time of year
LanguageAll languages
More languages
30
86
58
22
17
Show reviews that mention
All reviewssky barexecutive deluxefriendly securitynice and clean hotelpremier suitesanitary bagfurnished roomsswimming poolroom attendantwater drainagelimited varietyfrosted glasscoffee housenyonya restaurantstop floordataran pahlawanfamily stay
Filter
Updating list...
12 - 17 of 213 reviews
Reviewed 2 April 2018

Im not expecting to go the room need to used the bridge with staircase. Please do repair the staircase with trolley way. Night time got mini pub on top of hotel but the price quite expensive for a glass a coke u need to pay rm15.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Hasmadi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eco Tree Hotel M, Room Division Manager at Eco Tree Hotel Melaka, responded to this reviewResponded 10 April 2018

Dear Hasmadi,
Thank you for taking the time to leave a review on Tripadvisor and for having stayed with us at Eco Tree Hotel Melaka.

Please accept our sincere apologies for the inconvenience you had encountered and we will certainly review the areas mentioned to our Management team.

Please contact me directly at thiru.rdm@ecotreehotel.com if you ever re-consider to return and I would be pleased to assist you with bookings or any other arrangements.

Thank you.
Warmest Regards,

Thiruselvam
Room Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2018 via mobile

Just check-out at room 228. Thanks to the FOA because give what i have request in the booking. The room come with big balcony. Bathroom & bedroom very clean.
The problem is what im very shock with the bath towel supposed this bath towel can throw or put in reject linen.
The cleanliness at balcony very bad like the balcony never mop & if need to go at balcony need to use slippers. Management need to highlight with Housekepping team regarding this issue.
The tv signal also very bad, please ask your Maintenance to check. Normally if use Astro the channel will be good.
My room located at North Wing & the room quite far from main lobby.
One more thing what i need to highlight is the staircase from 1st floor to 2nd floor (North Wing) very dirty. That bad inspiration to all your guest.
Overrall staff is friendly, not to far with Dataran Pahlawan & the best thing is Sky Deck.

Stayed: March 2018, travelled with friends
Thank Todak_Melaka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eco Tree Hotel M, Room Division Manager at Eco Tree Hotel Melaka, responded to this reviewResponded 12 March 2018

Dear,
Thank you for taking the time to leave a review on Tripadvisor and for having stayed with us at Eco Tree Hotel Melaka.

Please accept our sincere apologies for the inconvenience you had encountered during your stay. Your feedback on the television signal, bath towel, room and surrounding cleanliness are well noted and will be taken action to reassure to serve you properly and to make amended during a future visit.

Please contact me directly at thiru.rdm@ecotreehotel.com if you ever re-consider to return and I would be pleased to assist you with bookings or any other arrangements.

Once again, my sincere apologies on behalf of the Management for any inconvenience caused.


Thank you.


Warmest Regards,
Thiruselvam
Room Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2018

Stopped by Malacca for a night before heading up to Port Dickson and decided to book Eco Tree as our choice for accommodation. We checked in close to midnight, booked in a studio room. The room is nicely designed, lighting and air conditioning works well.

However if you are travelling with a baby, PLEASE be made aware that they do not provide any baby cot. And if you wish to request for more pillows or blanket, they come with additional cost EACH.

Breakfast spread was just average, not much options to choose from and definitely need improvements.

  • Stayed: February 2018, travelled with family
    • Value
    • Rooms
    • Service
2  Thank nurfezayasid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eco Tree Hotel M, Room Division Manager at Eco Tree Hotel Melaka, responded to this reviewResponded 12 March 2018

Dear Nurfezayasid,

Thank you for taking the time to leave a review on Tripadvisor and for having stayed with us at Eco Tree Hotel Melaka.

Your comments are being shared with the hotel management and you can be confident that corrective measures will be taken to improve our guest services.

Thank you again for your comments, we look forward to serving you in the future.


Warmest Regards,

Thiruselvam
Room Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2018 via mobile

The room we had could not be faulted for cleanliness. The staff we dealt with were friendly and efficient. What let it down were the lack of sound insulation and the breakfast. Although we are used to the local foods,this was a poor choice. As westerners we had few choices. The coffee was very good. Room price, even in the middle of a main holiday was very reasonable.

Stayed: February 2018, travelled with friends
Thank Leslie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eco Tree Hotel M, Room Division Manager at Eco Tree Hotel Melaka, responded to this reviewResponded 12 March 2018

Dear Leslie H,

Thank you for taking the time to leave a review on Tripadvisor and for having stayed with us at Eco Tree Hotel Melaka.

Thank you for your comment and i will pass your kind words to all of my staff. We will use your comment to improve our hotel to meet your most satisfaction in the future. Your feedback on the variety of the breakfast buffet well noted and will be taken on board for future improvement.
Please contact me directly at thiru.rdm@ecotreehotel.com and I would be pleased to assist you with bookings or any other arrangements.

Thank you.


Warmest Regards,

Thiruselvam
Room Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2018 via mobile

Never have I come across a service that is extremely bad. The male staff does not even care about the customers met but only himself. Sports channels are only on for his liking. When ask for other channel he mention don’t have. To make matters worst on the menu it says there is happy hour beer until 9 pm and he mention it’s only applicable on weekend. This clear shows that he does not care. On mater on the room. Have booked the family suit and never ha e I come across a room that the air on is at its maximum fan speed but nothing comes out of it. Bedsheets are dirty. Will never recommend anyone to stay in this hotel.

Stayed: February 2018, travelled with family
1  Thank Garfield60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eco Tree Hotel M, Room Division Manager at Eco Tree Hotel Melaka, responded to this reviewResponded 6 March 2018

Dear Garfield60,

Thank you for taking the time to leave a review on Tripadvisor and for having stayed with us at Eco Tree Hotel Melaka.

It is regrettable to hear that your stay with us recently was less than expected. Please accept our sincere apologies for the inconvenience you had encountered during your stay. As we regard each feedback as opportunity to improve we are very appreciate of you bringing this to our attention.

I would welcome an opportunity to regain your trust and hope that the above will not keep you from returning to our Hotel. Please do contact us at +606 2921 888 when you are planning to return to Melaka, and I will personally ensure that your next stay will be memorable one.

Once again, please accept my sincere apologies for any inconvenience caused and thank you for the time you have taken to provide us with your feedback.


Warm Regards,

Thiruselvam
Room Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews