The hotel is new. Link to the shopping mall n within walking distance to
Jonker street thru pahlawan. Room is surprisingly spacious with good seaview. Sleeping quality is good but not fantastic. Breakfast is a plus with lot of variety but the speed/quality of the service could be improve. Staff are generally friendly and efficient. We ask for additional toothbrush and it get delivered in less than 5min.
Check in and out process could be improved. We check in the hotel at 3pm and the queue was long. I was directed by a staff to level 12 to complete the check in process but it takes app 30 min. Facing the same problem or the check out process too. 3 counters dealing with a big number of room guest. Swimming pool is too small for a hotel at this capacity.
Overall the hotel is still value for money if you are fine with some minor area of inpeovement. The hotel is generally a mixture of 3 and 4 stars quality. I will consider to stay here again if I visit melaka again. More
- Free Wifi
- Free Parking