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All reviews dataran pahlawan cake house jonker street taming sari excellent budget hotel strategic hotel night market walking distance to mahkota parade asam pedas comfortable stay min walk parking space location is great short trip nadeje menara hotelier
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Reviewed 28 December 2016 via mobile

The receptionist was not welcoming. She made faces when we required to see the room before checking in. The rooms are not as what we saw online. A little shabby. Not as modern as you see online. won't go back again.

Stayed: December 2016, travelled as a couple
Thank NithyaS167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2016 via mobile

The parking space is available under the flyover located opposite the hotel. The staff is friendly. Overall are good and recommend to stay. Near with night market, Dataran Pahlawan, Mahkota Parade. They also provide a rental bicycle which is nice for town seeing with cycling but need to be careful with other vehicles because it's a busy road.

Stayed: December 2016, travelled with family
Thank syafawati a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2016

Stayed for two nights. Fast check-in, staff warned that stains/damages to bed linen etc will result in the forfeit of the RM50 deposit. So we were extra cautious not to cause any stain etc. We were ok with everything until the checkout.

When we were checking out, the housekeeping staff informed the receptionist that there was a pink stain on the bed, and said they will not give us our deposit back. When we disputed this, they said that we can return to the room to check; we saw a fresh wet pink stain appeared on the bed linen. The housekeeping staff could not understand english and using malay, insisted that this was caused by us and when we argued, she told us to speak to the receptionist. My husband told her in malay not to use such methods to cheat hotel guests.

When we went back down to the receptionist, without saying anything, she handed me the RM50 deposit immediately. But we were still furious, there is definitely an integrity issue with the hotel (just like another review who mentioned that their bags were opened), and i hope that others who still choose to stay in this hotel, will be vigilant and not meet with a similar situation we had! Do check your beds/towels etc. before checking out! (Maybe even take some photos).

Positives:
- Walking distance to Dataran Palawan and Jonker Street
- Sufficient car parking lots
- Strong wifi
- Modern design

Negatives:
- Insufficient toiletries (4 adults and 1 child stayed in a family room but only 1 roll of toilet paper, very small tubes of shampoo/body form was given per day)
- No mineral water
- Water is not hot enough for showering
- No views
- Dishonest staff who stained the bed after we left the room to checkout, to cheat us of our deposit (details above)

  • Stayed: November 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
6  Thank SharleenT14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2016

Stayed there for 1 night. Room was clean, comfortable & perfect. The receptionist did a very good job (29/10 @ 6.10pm) can't recall her name. Only one thing that i would like to mention is about the lighting in the room, near the bathroom area which was a bit dark. Other than that, everything was good.

Room Tip: Walking distance to Jonker Street, Dataran Pahlawan and other places
  • Stayed: October 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank 266jasminee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2016

Hotel is clean and comfortable, staff is friendly and helpful.
Hotel is near Mahkota Parade shopping mall and Palawan Shopping Mall and walking distance to Jonker Street. Nearby is also some good food eateries like Cottage Spice Restuarant etc.

Room Tip: high floor
  • Stayed: June 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank yks007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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