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All reviews pool view jan feb jewellery shop early hours of the morning air con rooms were cleaned every day bedding and towels value for money single bed budget hotel reception staff decent size mini fridge ceiling fan breakfast menu rooms are spacious goa
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Reviewed 29 April 2018 via mobile

Extremely bad service. Worth 1 star hotel.
No extension nmbrs in the rooms. We had to panic each time we wanted any service.
Receptionist is very moody.
Ac is very small to cool the room.it took nearly 1 hour to cool.
Bathroom had nothing but only one tiny piece of soap. No safe provided to keep your valuables.
No variety in brkfast...only bread is for buffet. U can have as many breads u want. But only one paratha or omlette per person. And u have to spcly ask for juice that comes in a shot glass!! Thats the complimentary breakfast menu. This same menu is repeated every day.
No complimentary water in rooms.
No welcome drink...in short u wont feel welcomed at all.
The nxt day we asked them to clean the room...it was like they only made the bed. Bathroom was still not cleaned, dust on the floor. My broken clip was on the table.
On asking the receptionist, how many star hotel it was he said it's 3 star!!! But the services they provided is worth 1 star!
Will never recommend this to any1.

Stayed: April 2018, travelled as a couple
1  Thank polly h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santamonicaresort, Front Office Manager at Santa Monica Resorte, responded to this reviewResponded 9 May 2018

There is extension number in every room.If you want any service give a call at reception and we are always ready to help you.AC takes 15min for cooling. in bathroom we provide only Soap. Bread butter either Paratha or omlette/ Pav Baji this is the breakfast we Provide juice is provided only on request or els there is tea or coffee.We do not provide Complimentary water in room .We do clean the room everyday.Sir for this price you will get what we give if you want welcome drinks than we have to increase our rate.

Replied by Santamonicaresort (Hotel Manager)

On 10:15PM, 08 May 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2018

After arriving here in the middle of the night I was a little worried about our room as we had booked a room for three adults . The third bed was very tiny with a very very thin mattress . It was set up in the lounge which was like an oven as it didn't have aircon only a ceiling fan. In the morning we had to move the furniture around in the lounge to place the bed under the ceiling fan.the rooms are spacious but the furniture is tired. I asked at reception for an extra mattress and more pillows for the single bed and it was sorted swiftly. We are all family so it didn't matter that the third person had to come through the bedroom to use the bathroom but it could have been very awkward if we had been travelling with a friend.
The rooms do have a mini fridge which is stocked with water soft drinks and beer which costs the same amount as buying from the supermarket. There isn't a kettle so it's definitely worth taking one with you if you like a cuppa. The rooms were cleaned every day except Sunday's. The bedding and towels were changed daily .pool towels are available by the pool so if you don't wish to take any you don't need to. Our air con wasn't very efficient and it was very hot especially For the third quest who suffered in the lounge. but after talking to other guests I think it varied greatly between rooms. Some seem to have been refurbished whilst others haven't. all the staff were very friendly and efficient . We did have quite a few power cuts but I think this is normal for India. The pool area is kept nice and clean . There wasn't that many sun beds but it was end of season so ok for us. The breakfast was basic toast with jam and a choice of eggs but a full breakfast menu was available for a very cheap cost from the menu. The price of the food and drinks from the hotel was very reasonable , costing no more than other places. The good was fine just a little slow to arrive. There is a salon, tailor and jewellers at the hotel . I used the salon for a hair cut and pedicure and both were ridiculously cheap. My husband and son had very nice shirts made at the tailors too. Laundry can be done too if needed. The best think about the hotel is the quiet location away from the main rd but near enough to shops and restaurants. It is about 15 min slow walk to the beach but for 100-200 rupees you can get a taxi. There are lockers available to use as safety deposit boxes for 600 rupees for two wks but you need to take your own padlock with key. There is a security guard on duty 24 hours a day so it felt very safe.this is a budget hotel , no frills but I would stay here again. It has everything you need for a good base . The thing I didn't like was the fact that the bar closed so early even when there were still plenty if people about.

Room Tip: Pool view room, not the annex
Stayed: April 2018, travelled with family
Thank grendel080866
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2018 via mobile

Just got back from Santa Monica our 2nd time there.would reccomed .clean bedding every day.mini fridge topped up daily if u need it.very friendly staff nothing too much trouble.Good choice of meals at bar. Breakfast goid choice too...rooms clean..I have 2 small issues to bring up.we did mention when there was the concrete around swimming pool was rough on the fingers when climbing out.and steps not wide enough for elderly.cud do with steps on both sides..but loved it there .thankyou for making our stay enjoyable...from .me..charlie..dean..john.

Stayed: April 2018, travelled with family
Thank loopyManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2018 via mobile

Location - 1 km from the beach. Not walking distance but still ok. You can hire a bike.
Rooms - decent double room, clean bathrooms
Pool- good
Breakfast - they can improve. They should add variety.
Wi-Fi - only in lobby
Staff - not so courteous, scope of improvement here.

Overall value for money

Stayed: April 2018, travelled with family
Thank Dushyant D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2018 via mobile

Very comfortable stay...nice ambience, tasty food..enjoyed lot..specially in swimming pool. Recommended for family..anish was very helpful.check was very smooth got rooms as per my request. bapi helped fast in luggage

Stayed: April 2018, travelled with family
Thank rrp140476
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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