This unit was ok. Not horrible however not fabulous either. The furniture is worn and the entire place could use a good scrubbing. This building sits back between the two on either side so the view from the balcony is partially blocked - you have front view of the ocean but not a long view down the beach so you aren't going to be able to watch the sunrise / sunset from the balcony. The balcony is small however the table and chairs they have are nice. The pool, pool area and pool furnishings are bad. Kitchen has plenty of utensils, plates, glasses, etc. Only one bedroom as a view at all. Sofabed is in bad shape - wouldn't count on using it. There's a slab of plywood under the couch cushions so you don't sink into the sofa bed. We chose this place based on price, easy beach access and the three bedroom/ three bathroom accommodations and were not disappointed in those areas. We split up our 15 hour drive to get to Gulf Shores into two days. I talked to a gentleman with the rental agency before our trip to ask if we could check in between noon and 1pm on our arrival day and he said that would work fine. When we arrived at 12:40 the young woman at the Rental office would not give us the keys because we "hadn't paid for the day" and in her opinion we were trying to check in too early. I explained I had arranged it when I made the reservation and she said that didn't matter - it was too early in her opinion and she kept referencing because we hadn't paid for day. She told us to come back at 1:30 and she would give us the keys. So we had driven a total of 15 hours and she was making us find something to do for 45 minutes when she felt it was ok to allow us to check in. It was rude and completely unnecessary. Given that experience and other factors I will probably look around for something different on our next trip to Gulf Shores.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Check-in / front desk||Service|
|People with disabilities||Older travelers|