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“Better-than-expected business travel” 4 of 5 bubbles
Review of Hilton Garden Inn Dothan

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Hilton Garden Inn Dothan
Ranked #4 of 27 Hotels in Dothan
Certificate of Excellence
Vandalia, Ohio
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Better-than-expected business travel”
4 of 5 bubbles Reviewed 5 January 2012

I have never been disappointed by the Hilton Garden Inn properties but, never having been in Alabama, did not know what to expect from this location. The finishes were nice, the room very clean with everything in place, desk staff friendly, business center comfortable and functional, workout room was in good shape and, most surprising of all, the restaurant was absolutely fabulous and, for breakfast, not only a great deal with anything you want for $8.95, but some of the best breakfast I have had anywhere with great, great service to boot. Liked the breakfast better than the room, overall.

  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank williejoeshaver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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362 reviews from our community

Traveller rating
    222
    87
    25
    17
    11
See reviews for
107
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161
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Atlanta
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 2 January 2012

The hotel is brand new, shopping and anything you want to eat across the street, this is the only place to stay in Dothan - in my opinion. The hotel staff is very nice, rooms are great, hate the pillows, but I bring my own, love the sleep number beds. Breakfast at the Grill is good - order anything you want - dinner not so good depending on what you order.

  • Stayed December 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank daPro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pensacola, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 December 2011

Outstanding hotel with a great staff. From the minute you walk in the hotel you feel welcome and a home away from home. Everything is clean and fresh and it was decorated beautifully for the Christmas season. The room was very clean, the Great American Grill had excellent food and the lobby was relaxing with the fireplace aglow. When traveling in Dothan, AL, this is the hotel to consider. Congratulations to GM Kerry Polyacko for assembling a great staff!

  • Stayed December 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ray M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
1 review
2 of 5 bubbles Reviewed 25 November 2011

As a business traveler and Honors Gold Member, I recently stayed at this Hotel for two weeks, and wasn't impressed.
One of the front desk clerks hit me up for tips on more than one occasion. He felt he was under paid to some degree in comparison to the restaurant staff?
I arrived at my room after a 14 hour day to find my bed pillows on the floor with my bed being half made.The bed totally sucked and other guests echoed similar thoughts. Add the shortage of amenities at various times to the list, and that equals to an unpleasant stay at this location.
I filled out the survey at the end of my stay and was called by Kerry (manager of some kind). She apologized on behalf of the staff and offered me additional honors points to help rectify the situation. I did not ask for or expect preferential treatment in this circumstance. The gesture was welcomed, but never happened either. My company has a big account with Hilton, but Marriott is getting close to being the preferred Hotel for our travels.

  • Stayed November 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Apache64H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerry P, General Manager at Hilton Garden Inn Dothan, responded to this review, 29 November 2011
Mr. Lexow, Thanks so much for posting a review about our hotel and for taking time out of your busy schedule to speak with me last week. My apologies for you not receiving your bonus points yet but it does take one to two weeks before it will be reflected in your balance. We try very hard to ensure each guest gets the quality of service they deserve and are sorry we let you down. As we discussed in our conversation, I have addressed the issues you had and would love to have you as our guest the next time your travels bring you our way. We will do everything we can to ensure a perfect stay. We value your business and hope you will stay with us again. Thanks again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 13 November 2011

I was in Dothan for business with my wife. We needed a hotel that was clean, quiet and close to amenities. We were absolutely amazed with the quality and service.

The hotel is about 2 years old and the staff are very friendly in that southern welcoming style.

Highly recommend the King Junior Suite Evolution room. While it’s pricey for Dothan, the room had two separate areas – the living/lounge room and bedroom separated by the bathroom. Sounds odd, but it worked very well. Two TVs, a full size lounge, coffee table, a great workspace with an office chair that’s one of the best I have used, free WiFi and wired internet, free parking, plus lots more!

The good:
Too much to list here…
But double glazed windows and high ceiling gave a sense of space and peace & quiet.
The business center is complimentary with 2 x PCs and even has a colour laser printer!
Good fitness center

The bad:
Not much.
Compared to other hotels it’s slightly more expensive, but by the time you add in the extra costs (WiFi, parking etc) it’s pretty reasonable/

This place has changed my view on Hilton Garden inns.
(so much so, we are staying at another one in San Francisco!)

Room Tip: Go for the King Junior Suite!
See more room tips
  • Stayed November 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tzantushka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Dothan

Property: Hilton Garden Inn Dothan
Address: 171 Hospitality Lane, Dothan, AL 36303
Phone Number:
Region: United States > Alabama > Dothan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Dothan
#3 Business Hotel in Dothan
#4 Romantic Hotel in Dothan
Price range (per night): $159 - $294
Hotel Class:3 star — Hilton Garden Inn Dothan 3*
Number of rooms: 104
Official Description (provided by the hotel):
Welcome to Hilton Garden Inn Dothan, located off Highway 231 near Fort Rucker Army Base. This Alabama hotel offers a convenient location for business and family vacation travel and is just minutes from Dothan Airport. Relax with a drink in our atrium-style lobby where you will find the Lobby Lounge and 24-hour Pavilion Pantry(R) which sells sundries and ready-to-cook meals. Stay connected with complimentary WiFi and a 24-hour Business Center. Start your day with a hearty cooked-to-order breakfast served in the Great American Grill(R). Plan a small wedding or social event in our Wiregrass Pavilion, which accommodates up to 75 guests. We offer flexible event space, catering, and A/V equipment rental. Maintain your workout routine in our complimentary fitness center or with an in-room workout with our Stay Fit Kit(R). Enjoy a swim in the outdoor pool. Our guest rooms and suites offer space to work or unwind. Brew coffee in the coffeemaker or heat a snack in the microwave. Watch premium cable on the 32-inch flat-screen TV. Suites feature separate seating areas with sleeper sofas and an additional TV. ... more   less 
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Also Known As:
Hilton Garden Inn Dothan Hotel Dothan

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