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All reviewsmarket arealindsay streetnoisy areaelegant roomsexecutive suitethe heart of the citystandard roomroom serviceevery staff memberdecent sizefront office staffnice place to stayhouse keepingbengali foodvisit kolkatabuffet breakfasthonk
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Reviewed 3 September 2017 via mobile

Perfect place to be in if shopping is the reason to be in Kolkata! Yummy food, excellent service! Nothing to complain about at all!! All the needed markets are at a fair distance from here! Helpful people around as well to answer ur FAQs, Hogg market next to it worth visiting!! It gets a 5* rating from me!!

Stayed: September 2017
Thank gunjand58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2017

One can't stay closer to New Market and Lindsay street with all its shopping possibilities if one has the "nerves" to deal with all these tours around the market. While there are many (Indian) brand-stores on Lindsay street as well
Distance to/from the airport one hour, according to traffic. My room was tiny and the view (backside of the hotel) was "horrifying". Room clean, bathroom with a good shower, all linen (bed and bathroom) need to be bleeched. All grey (though clean). Staff at restaurant friendly, the bell-captain a bit annoying. Front office staff is polite. Late check out was made possible (50 % room-rate), for the lost key-card (a simple card without any logo of the hotel or alike) I was charged INR 500. IF i would come to CCU again and IF i would need to stay directly at the shopping district, would book the place again.

  • Stayed: July 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Andrewtom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2017

We have spent three nights over there. Cleanliness is ok. But room is very small in comparison to the price they are charging for that.
Breakfast is complementary, but not so good. Limited choice.
The main problem, in the morning in front of the hotel there Chicken traders sell their products which create very bad smell. Intolerable and unhealthier.
Room service is so so. I asked them transport service to Airport, but their price is 2.5 times higher than original price.

Location is good for Businessmen. New Market is just next to the hotel.

Room Tip: Upstairs Room
  • Stayed: May 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Shahariar-BGD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2017

Booked through oyo rooms and got a good discount. Was excellent again visited with family, as it was our third visit to this hotel. Stayed there couple of nights and really loved it. The staffs at the hotel was really good and closest to New Market area. The breakfast was complimentary and was good. An old building, renovated to this hotel but with nice decor, elegant rooms, equipped with locker and minibar. Laundry and ironing services are also available.The hotel is in a very noisy area.

  • Stayed: October 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank ShaqiqR1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravi S, General Manager at Sapphire Suites, responded to this reviewResponded 29 May 2017

Dear Guest,

Centrally located, Hotel Sapphire Suites avails sound-proof glasses to keep noises at bay. We are pleased to learn that the ambience and amenities of our rooms were at par with your expectations. Your special appreciation of our buffet breakfast has been duly conveyed to the chefs at Kitchen and they are looking forward to serve you again. We also take this opportunity to inform you that Kitchen is a famous multi-cuisine restaurant in Kolkata that offers a wide range of vegetarian and non-vegetarian dishes.

We thank you for staying with us at Sapphire Suites and look forward to welcome you again.

regards,
RAVI SHARMA








regards,
RAVI SHARMA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2017

Tastefully decorated, the elegant rooms feature dark wood furnishings. Each is equipped with a personal safe and minibar. The attached bathrooms have a shower.

Staff at the tour desk can assist with ticketing and car rental services to explore the city. Laundry and ironing services are also available upon request.

  • Stayed: May 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank AdnanR203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravi S, General Manager at Sapphire Suites, responded to this reviewResponded 27 May 2017

Dear Guest,

Thank you for choosing to stay at Sapphire Suites and sharing your positive feedback on trip advisior. Our team is dedicated and makes every effort to provide a perfect stay experience and your kind words are an acknowledgement of your efforts.
Besides being centrally located, we guarantee you the comfort of a pleasant stay combined with unmatched hospitality, efficient service .

We look forward to welcoming you on your next visit to Kolkata.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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