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All reviews market area lindsay street noisy area elegant rooms executive suite the heart of the city standard room room service every staff member decent size front office staff nice place to stay house keeping bengali food visit kolkata buffet breakfast honk
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Reviewed 24 September 2016

Sometimes some people of some places can contribute too much to remove dissatisfactions; Room service at sapphire is neat and clean and at day time the service is excellent but at night it is not at all satisfactory. This should be improved within short time for maintaining reputation of such excellent place. Yes, regarding the mentioned some people I should mention the name of Mr. Rehman – bell boy – who really provided his best support to us. At the same time I also like to thanks front office manager Moumita for her excellent communication skills. Thanks and see you soon when I will be there. Thanks -Hassan

  • Stayed: September 2016, travelled with family
    • Value
    • Location
    • Service
Thank Hassan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravi S, General Manager at Sapphire Suites, responded to this reviewResponded 26 September 2016

Dear Mr. Hassan,

Thank you for choosing Sapphire Suites and sharing your feedback on trip advisior. We are glad to know that you had a pleasant stay with us .We have noted your feedback and would like to apologies for the inconvenience you have faced during your stay at night and would like to assure that this is not the standard of Sapphire Suites. Our team is dedicated and makes every effort to provide a perfect stay experience and your kind words are an acknowledgement of your efforts. We look forward to welcoming you on your next visit to Kolkata.

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Reviewed 16 August 2016

To
General Manager
Sapphire Suites
Kolkota

Hi
I had three nights stay at your property.
Room was very comfortable. Food was really good.
Front office staff were really courteous and kind
Ms Moumita was really helpful in arranging cabs for me.Out of the box
Mr. Santosh,F O, Security, Mr. Madhan and Mr. Rehman were also really helpful during by stay.
I would recommend your property to my colleagues.
One small request, Please maintain your GYM.

Stayed: August 2016
3  Thank sethusuresh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravi S, General Manager at Sapphire Suites, responded to this reviewResponded 22 August 2016

Dear Guest,

Greetings from Sapphire Suites...


Hotel Sapphire Suites, Kolkata, is a city centric hotel which is elegant and contemporary in its style. All our rooms are built keeping in mind all the modern city hotel standards and also guest requirements. Our team always strives to offer a complete guest satisfaction to all our guests with the offer of personalized services and amenities. At present the GYM is closed for Banquet hall renovation.

Thank you once again for sharing your feedback with us and look forward to serving you again with our impeccable services and warm hospitality.

regards,
RAVI SHARMA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2016 via mobile

it was a short 2 nights stay there, extreme good location in terms of shopping concern of new market area....rooms are okay, stuffs are really very good and helpful, slightly high price compare to similar type hotel in that area but may be location is the reason of that premium...

Stayed: July 2016, travelled on business
Thank ziaul1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravi S, General Manager at Sapphire Suites, responded to this reviewResponded 1 August 2016

Dear Mr. Ziaul.

Greetings from Sapphire Suites...Kolkata

We express our gratitude that you chose to stay with us on your recent trip and sharing your feedback on TripAdvisor. It is indeed a pleasure to know that you enjoyed your stay with us. It is our constant endeavour to create a wonderful experience of warm hospitality and impeccable service for all our valued guests.

We look forward to welcome you again on your next visit to the city of joy ...kolkata

regards,
RAVI S SHARMA

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Reviewed 2 July 2016 via mobile

Great food , specifically Indian food is too much testy . Great service . Great ambiance. Chef Raju (Executive Chef) is excellent. Best part is the cleanliness of the restaurant .
All over it is a great experience at SAPPHIRE SUITES

Stayed: May 2016, travelled with friends
Thank SUBHO C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravi S, General Manager at Sapphire Suites, responded to this reviewResponded 4 July 2016

Dear Mr. Subho,

Greetings from Sapphire Suites...kolkata
We are delighted to know that you have enjoyed the food very much at Sapphire Suites . We appreciate the kind words regarding our Executive chef.
Our unmatched hospitality, including efficient staff and delicious food, are meant to give our guests value for money and an experience that will stay fresh in their minds for a long time.
We look forward to welcoming you again to Sapphire Suites Kolkata!

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Reviewed 6 June 2016 via mobile

I have visited there for 2 times
Every tine I enjoyed a lot
Specially location is very nice
Just middle in the shopping paradise.
Most best is it's breakfast
Just mind blowing
Staff is very friendly
Room size is ok type, according to the price it needs little bit large
The bad about hotel is it's lobby
Not good at all ,they must change decor

Stayed: June 2016, travelled as a couple
1  Thank Mahmudur R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravi S, General Manager at Sapphire Suites, responded to this reviewResponded 8 June 2016

Dear Mahmudur R,

Greetings from Sapphire Suites..KOLKATA
Hotel Sapphire Suites, Kolkata, is a city centric hotel which is elegant and contemporary in its style. All our rooms are built keeping in mind all the modern city hotel standards and also guest requirements. Our team always strives to offer a complete guest satisfaction to all our guests with the offer of personalized services and amenities. We are very overwhelmed that you liked our live breakfast very much particular about serving hot piping and fresh delicacies . We have taken note of the issues highlighted by you and assure the change on your next visit.

We look forward to hosting you again and make your next stay a memorable one.

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