The hotel is in the heart of Kolkata and since it is less than 6 months old, it is clean. Service is good and so is the food. The negatives are the rooms are small, the corridors smaller and significant part of our stay, the air conditioning was malfunctioning. There was little or no response to our complaints. Wifi was not working on the first day. Since the hotel is practically inside a market place, there is no parking and there are problems for a car being parked outside the hotel for even a few minutes due to traffic. The hotel is next door to a huge clock which chimes every 15 minutes and there is significant road noise associated with the stay. Rooms do not have a mirror and even to comb you need to go to the bathroom. If there are 3 people staying, there is absolutely no space for the third bed.
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- Also Known As:
- Sapphire Suites Kolkata (Calcutta), India - West Bengal