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Reviews (64)
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Reviewed 29 December 2017 via mobile

Hotel apsara is a nice hotel with excellent rooms. Location is too good, just near to market and big bazar. We stayed in room no 103 and 105 , both the rooms have wooden finishing and had a good view of mountains. The service provided by hotel was superb. It has a parking facility too. The hotel manager is too cooperative. Foods provided to us were awesome as it is a pure veg. If i visit again i will definitely like to stay here. Highly recommended for family and couples.

Stayed: December 2017, travelled as a couple
2  Thank sourabh s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayant_bh, Front Office Manager at Hotel Apsara, responded to this reviewResponded 11 April 2018

Dear Sir,
We thank you for taking the time to provide feedback of your recent stay with us. Hope you had a comfortable stay with us. We look forward to welcoming you again. Hope to see you soon.
Thanks and regards

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Reviewed 1 June 2017

I stayed here with a friend for 4 nights. The room was vile. Dirt in every corner of the room. The sheets/ towels/ pillows cases were all dirty and had brown stains. Two of the pillow cases even had food smeared across them. the room we stayed in was dark and dingy. Although cheaper than some other locations it still cost 1600 rupees/ night which is a ridiculous price considering the state the room was in but we didn't have many options at the time. They also say they have hot water but this is only available for a short 3 hours during the entire day. During this time is still only works about 30% of the time and only works from the bottom tap. If none of this deters you from booking the room I have not even gotten to the worst part. The hotel manager is a rude, vile, and dangerous man. He was very friendly and helpful until you disagree with him about something or get on his bad side and then he completely loses his temper. We saw and heard him yelling at several different guests throughout our stay. We woke up to his screaming at a guest at 6am once. He was very friendly to us for the first three nights until we had a disagreement over a taxi he booked for us. He screamed at us and refused to have a proper discussion. Even after we left he, followed up into the street to yell at us some more. Not only should you never yell at a customer you certainly shouldn't for any reason be raising your voice to a woman. We felt extremely uncomfortable after that. I didn't sleep that night because I thought it was a possibility he would come break out door down. I really think he is capable of hurting someone and I truly believe that it is a dangerous place to stay for women travelling alone or any family with children. This man should not be dealing with customers, he loses his temper easily and then becomes very scary and I believe he is capable of assault. There are many reasons not to stay here but your safety and the safety of those travelling with you is number one. Please book anywhere else.

*** Tripadvisor I truly believe if you do not publish this review, you are putting women travelling alone in danger. This is an important review.

  • Stayed: May 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
2  Thank Cluuuur45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayant_bh, Front Office Manager at Hotel Apsara, responded to this reviewResponded 11 April 2018

Dear Guest Namastee,
We can understand from your review that you did not have a comfortable stay with us, we really sorry for any kind of convenience that you must have faced. We have raised your concern with the management team. Now we have changed the manager and entire team at hotel. However, we are sad that you did not have a pleasant stay and we assure you utmost care will be taken to give best of the services and take care about the guest. Hope to see you soon.
Thanks and regards.

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Reviewed 1 June 2017 via mobile

Location is excellent. Rooms are good. Hot water is time limited. Wifi only on reception floor. Could hv been extended to other floors via router. Restaurant has Thali system offer decent home type food. Very limited choice. All vegetarian only.
Worst part is that room service charge is additional 20% and delivery to room is horribly slow. A cup of morning tea could take more than an hour despite several reminders. Customer grievances response is also not good and behaviour of staff is a bit arrogant. This may be due to long waiting queue outside hotel during rush season. I saw several customers shouting desperately at the counter.
Overall satisfied given the huge rush for rooms in the busy summer season.
Advice is to book rooms well in advance.

Stayed: May 2017, travelled with family
Thank Lalit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayant_bh, Front Office Manager at Hotel Apsara, responded to this reviewResponded 11 April 2018

Dear Sir,
Thank you for your feedback. We apologized if there was mistake from our staff and will take measure to correct it. That was pick seasons of hotels. Hope you had a comfortable stay with us. We look forward to get a chance to serve you again in your near future. Hope to see you soon.
Thanks and regards.

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Reviewed 16 March 2017

Well quite centrally located though not professional and bereft of polite attitude right from staff to owner. The food in the restaurant is a bit overpriced and the rooms stink a bit but you can overlook these shortcomings as you need to start early the next day to start your sight seeing sojourn from sun rise itself.

Room Tip: you have a lot of better options around this hotel.
  • Stayed: March 2017, travelled solo
    • Value
    • Cleanliness
    • Service
1  Thank heerak999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayant_bh, Front Office Manager at Hotel Apsara, responded to this reviewResponded 11 April 2018




Dear Sir,
Thank you for your feedback. We apologized if there was any mistake form our side and we will measure to correct it. The food was charged as per the rates on the menu. We use high quality of room spray but when we check we did not found the smell. Hope to see you soon so that we could get a chance to serve you again in your near future.
Thanks and regards








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Reviewed 5 March 2017

The rooms are spacious, but not carpeted. Rooms are equipped with LCD to, and electric kettle. Bathrooms are clean and time to time hot running water available. Room heaters are available upon request. The owner and staffs are very cordial and helpful. Decent veg food available at its own restaurant. Overall pleasant experience.

  • Stayed: February 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Doc_Subhajit17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayant_bh, Front Office Manager at Hotel Apsara, responded to this reviewResponded 11 April 2018

Dear Guest Namastee,
Thank you for your feedback. It is indeed a great pleasure that you had a comfortable, we were happy to serve you to your satisfaction and look forward to pleasure of your company in near future. Hope to see you soon.
Thanks and regards.

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