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Reviews (371)
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Traveller rating
150
114
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28
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All reviews sun deck f b manager clock tower cozy hotel the hotel staff great hospitality personal attention the location is perfect hotel is great market place pleasant stay hotel room his team first floor sight seeing quality of food main market
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Reviewed 3 April 2021 via mobile

Would certainly recommend this place for a short and comfortable stay, having access to so many food joints being very close to the mall.

Nice cosy rooms, few of them having a great view of hills.
Staff in general is very polite and amicable to the needs of guests.
Restaurant ambience is amazing, wherein guests are in for a treat for an excellent food preparation of various delicacies with very generous helping and a courteous staff.

Wifi facility, hot water24x7 and heater in the room are plus

Two small issues, lift facility is available from 1st floor and parking area is too little, hence a constraint for vehicles.

Special appreciation for Mr. Arindam Sen, for being a thorough professional and a great salesman, clearly displays his rich experience in hospitality industry..

Date of stay: April 2021
Trip type: Travelled with family
Thank Hamsax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2021 via mobile

The stay was comfortable and stressfree. The restaurant was very ably managed with quick service and good menu.
The staff was well trained and responsive.
Hotel location was very convenient being close to the marketplace.

Date of stay: April 2021
Trip type: Travelled with friends
Thank jsubbu24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2021 via mobile

We had 3 nights and 4 days stay at Hotel – Viceroy, 17, near Gandhi Road, Clock Tower, Darjeeling, West Bengal. The hotel was located just near to the 5 minutes’ walkable distance to Mall Road. My stay was extremely comfortable. A beautiful hotel surrounded by wonderful staff in a great location. All the hotel staff were very friendly and shared a lot of information about the city.( what to do, where to eat, how to get there, local tips etc.).

The hotel was very clean throughout, and our room was spacious with everything that we needed. The Buffet/Lunch/Dinner hall area was on the first floor and had a quite good space. Breakfast had a lot of verities and was quite very delicious, especially the Masala Omelette and masala tea. The restaurant Manager Mr. Arindam was very polite and proactive and he helped us in arranging the suitable room.

The room was modern, spacious and very clean. Free wifi was available in the room.

Overall, our stay in Darjeeling was short but it was an excellent experience at Viceroy Hotel.

We would definitely recommend it to our family and friends.



Thanks,

Upasana Tyagi and Family

Date of stay: March 2021
Trip type: Travelled with family
Thank Achaltyagi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2021 via mobile

Excellent Hospitality, food, ambiance of the Viceroy hotel.
Specially Extremely assumed by the hospitality of the Deputy operation Manager Mr Arindam Sen.
He was so friendly with us & taking care of our all food arrangements.
The overall staff was also very kind & generous
Recomonding to all to plan the visit to ViceRoy.

Only issue is with the parking as it is centrally located near the market.

Thanks

Date of stay: March 2021
Trip type: Travelled as a couple
Thank Samstelavane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2021 via mobile

I been with my family for 4 night ....its affordable tariff for room...and price of food and Beverage is also affordable and portion was nice ...altogether we can say good place to stay near derjeeling mall road(walk-in distance 3/4min )and its situated near by good restaurants and club ....thanks to all staff and checkin to check out their hospitality is so good,room service and all.we will come back soon.

Thank you Viceroy Derjeeling

Date of stay: March 2021
Trip type: Travelled with family
Thank deblinabisws73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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