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Reviews (371)
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Traveller rating
150
114
54
25
28
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All reviews sun deck f b manager clock tower cozy hotel the hotel staff great hospitality personal attention the location is perfect hotel is great market place pleasant stay hotel room his team first floor sight seeing quality of food main market
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178 - 183 of 371 reviews
Reviewed 23 May 2016

Very Courteous staff, good amenities, excellent views, good food and very wide choice or food, super comfortable rooms, car takes you straight to the hotel (in Darjeeling many hotels are not accessible by vehicle fully and guest have to walk to the hotel with luggage.. but this hotel is very good in terms of accessibility particularly for senior citizens and also offers amazing views of the Kanchenjunga as well as the valley)

Room tip: Try Room 307, 306, 305
Date of stay: May 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank B_Majumdar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2016 via mobile

We booked this hotel seeing reviews & ratings. We were disappointed during our stay. We had booked 5 rooms. 2 rooms too small to accommodate a couple. Electrical plug points in room are 2-3, but only 1 is working. 1 small window which is to get some fresh air. No fans also to have some air circulation. Rooms where just ok.

Date of stay: May 2016
Trip type: Travelled with family
Thank Divabhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2016

Stay was comfortable , room service was good. Being on hill views from room are obstructed by other hotels ( depending on room) but main shopping area is walk-able.
Otherwise the hotel is good value fo rmoney

Room tip: Lift is not on ground floor but have to walk to first floor .
Date of stay: May 2016
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank kranjk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2016 via mobile

Yes. It's not a hotel because a decent hotel will never give used towels. The room service is not available after 9 pm. Stringent breakfast and dinner timings. Room size of the hotel is too small to accommodate for two. All the pics that are shown on their website of the rooms are fake. No proper service in the restaurant. The hotel does not even have place for a vehicle to be parked even for loading/ unloading of the luggage of guests. The road immediately gets jammed.
These are necessities. Definitely there's no room for luxury in the hotel.

Date of stay: April 2016
Trip type: Travelled with friends
Thank singhania82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2016 via mobile

Pros:
1. Excellent location, very near to Mall Road
2. Great restaurant with very polite and helpful staff. Restaurant is simply superb and can please almost everybody's taste buds.

Cons:
1. Not so friendly front desk at reception
2. Linen quality and laundry services need drastic improvement.

Date of stay: May 2016
Trip type: Travelled with family
1  Thank guptarachin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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