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All reviews club room attached terrace hot water bed warmer beautiful view of the valley room heater awesome trip excellent location great place to stay modern amenities games room hustle bustle stayed for nights old world charm kanchenjunga range comfortable stay darjeeling mall
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Reviewed 9 February 2018 via mobile

This place is very nice full place...we have for 3 days stayed...hotel is nice clear room and food services is good.. see the mountain area from my room. This sunrise is very pretty. ..love this place.. thank you

Date of stay: February 2018
Trip type: Travelled with family
1  Thank sundas903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Centralhotels123, Guest Relations Manager at Central Gleneagles Heritage Resort, responded to this reviewResponded 22 February 2018


Dear Guest,

Namaste!

Thank you for staying at the Central Hotels and Resorts and for your lovely review on this forum.

We appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. Our team is delighted to hear that the colonial property was much to your liking.

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Reviewed 18 January 2018 via mobile

We arrived on a bitterly cold Darjeeling day only to be told the fireplace was not working in the Club room. However after a little encouragement, a fire was laid in the grate 2 out of our 3 nights and it created a wonderful, cosy atmosphere. The coals burned for hours, keeping us warm through the night. Even without a fire, the rooms also had a heater each, with electric blankets on the beds and after a couple of hours, these kept the cold at bay, creating a comfortable room, temperature wise. The Club Room with the fireplace has good ambience with sprawling mountain views and plenty of space although the bathroom was freezing and could probably do with a heater. There was instantaneous hot water.
The Club Room with the balcony is a little bit smaller, without a fireplace and has a lovely balcony with stunning views (not of Kanchenjunga though) although the swing was broken and needs repairing. It was great for our children although you'll need to be careful with little kids in terms of safety concerning the balcony.
There was a games room that was also not functional but again, after a little encouragement, this was cleared of the building materials inside and we had some competitive games of table tennis with our kids with an accompanying stunning mountain view. The hotel staff even went out and bought a new table tennis bat for us to play!
The hotel staff are exceptionally polite, friendly and accommodating. Breakfast was well worth it, with a combination of western and Indian options: cereals, fruit, white and brown bread with butter and jam, fruit cake, juice and tea, with eggs to order, and poori with potato masala, vada, chutney and sambar and sauteed vegetables, all served with smiles from the friendly staff.
2 water bottles plus tea, coffee, milk and sugar sachets are provided, with a kettle in each room.
About 3 minutes away in one direction is the main Mall area and about 5 mins walk in the opposite direction are viewpoints from where you can sit and just gaze in awe at the majesty of the Kanchenjunga range on a clear day.
A brilliant stay and special thanks to Mona who works for Central hotels who was exceptionally helpful and accommodating. And special thanks to the hotel staff who made our stay so enjoyable!

Date of stay: January 2018
Trip type: Travelled with family
3  Thank Suzan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Centralhotels123, Guest Relations Manager at Central Gleneagles Heritage Resort, responded to this reviewResponded 22 February 2018


Dear Guest,

Namaste!

Thank you for staying at the Central Hotels and Resorts and for your lovely review on this forum.

We appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. Thank you for the feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2017

The hotel is located at the end of mall street.Every room gets beautiful view of the valley.Since,it is a heritage property it looks old but is maintained very neat.Club rooms are spacious with a big walk in wardrobe and bath .Rooms are equipped with good facilities like room heater and bed warmer necessary for the chilling weather at Darjeeling ! As vehicles are not allowed on mall road, one should walk from the nearest parking area to the hotel.Restaurant can improve anyway.

Room tip: Club rooms are spacious and have better view.
Date of stay: November 2017
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank BhavaaniPruthveesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Centralhotels123, Public Relations Manager at Central Gleneagles Heritage Resort, responded to this reviewResponded 6 December 2017

Dear Guest,
Namaste!
Thank you very much for having taken the time to write your comments about your recent stay with us.
We are glad we could win your heart in terms of spacious rooms, location, facilities and heritage ambiance. The location itself adds an extra star to our property, we always make sure to take care of our guests.

I will look into the feedback given by you.

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Reviewed 28 October 2017 via mobile

Location : At the top most area of darjeeling with awesome views and walking distance from the Mall market
Property : Small cozy well maintained heritage property so expect some old decor
Food: Very good (reviewed for vegetarian only)
Overall a comfortable stay in a beautiful city.

Date of stay: October 2017
Trip type: Travelled with family
2  Thank Akhil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Centralhotels123, Public Relations Manager at Central Gleneagles Heritage Resort, responded to this reviewResponded 6 December 2017

Dear Sir,
Thank you for choosing to stay with us and also for investing your precious time in putting up a review on this forum. A detailed review is very helpful for fellow travelers.

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Reviewed 7 July 2017

This is one of the finest maintained heritage properties that i have experienced. The old world charm hangs around the property, undisturbed by the hustle bustle of tourists nearby. Yes, it is quite near the main plaza area of Darjeeling, from where one can walk to mall road. The rooms are magnificiently huge specially the suite. It felt like we were staying in our own home, albeit hundred years back. The view from our room was nothing short of breathtaking. Everything in the room was vintage, the only modern thing present was the telephone. Wonderfully maintained, with a very good chef serving tasty food, rounds up the perfect experience.

Room tip: There are only 12 rooms, so its all upto your budget. We found the suite a perfect place to spend our 2 days in Darjeeling.
Date of stay: June 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Sunil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Centralhotels123, Public Relations Manager at Central Gleneagles Heritage Resort, responded to this reviewResponded 20 July 2017

Dear Sir,
We are absolutely delighted after reading your review. Thank you for your generosity in praising our hotel and everything about it. Your kind comments have made our day :)
Thanks a lot !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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