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Expedia.com
AU$211
Fully refundable before Sat, 30 Mar
Breakfast included
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Booking.com
AU$211
Fully refundable before Fri, 29 Mar
Breakfast included
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ZenHotels.com
AU$153
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All reviews main street bell desk t nagar rooftop restaurant excellent service club room special thanks room service breakfast spread special mention pleasant stay house keeping nice ambience his team wonderful experience excellent stay courteous staff
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Reviewed 15 February 2017 via mobile

Buffet break fast is very good. Courteous staff. Located in the central area. Very good lobby. Close to Apollo Hospital, Sankar Netralaya eye hospital etc. Room service also very good. Very family environment.

Date of stay: July 2016
Trip type: Travelled with family
Thank LoveTravel254086
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TOWERSChennai, Manager at The Residency Towers Chennai, responded to this reviewResponded 23 February 2017

Dear Valued guest, Greetings! I would like to thank you for taking time to post your valuable feedback on the trip advisor and rating our property as very good. I truly appreciate your positive and encouraging comments on the buffet breakfast, attitude of our staff, the advantage of our location and the room service that we offer. I shall most definitely share your feedback to all my staff members. We look forward to welcoming you back to The Residency Towers Chennai. with best wishes D.Charles Fabian General Manager

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Reviewed 14 February 2017

Staff members are caring and friendly, Russel at The Main Street is extremely sweet.
The Filter Coffee at The Main Street is the best we have had in Chennai. Food is overall good, however the Room Service Menu is very limited, although the Room Service Staff are very understanding and helpful.

Property needs a revamp, for instance there is trace of cigarette smell in rooms sometimes. Friday and Saturday nights the music that comes from the Pub is very loud and can be heard in the room. So we recommend a higher up floor for staying. Executive Suite Rooms are great.

The Coconut Milk Massage was very ordinary (cold thin coconut milk) and expensive. But the spa overall is very nice. Suggest getting normal oil massages over special Spa Treatments.

Also, The Crown is a nice roof top restaurant with a lovely view and ambience.

Room tip: Executive Suite Rooms are great
Date of stay: February 2017
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank AshishSkywork
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TOWERSChennai, General Manager at The Residency Towers Chennai, responded to this reviewResponded 15 February 2017

Dear Valued guest,

Greetings!
At the outset I would like to thank you for taking time to post your positive feedback on the trip advisor and rated our hotel as very good. I am glad to understand that you had thoroughly enjoyed our breakfast buffet at the Main Street Restaurant. Your special mention about our service staff Russell is really commendable. I shall most definitely mention your appreciation in the forth coming Town Hall meet. Please be informed that I had carefully made a note of all your observation and assure to take remedial measures immediately.
We look forward to welcoming you back to The Residency Towers Chennai.
With best regards
D.Charles Fabian
General Manager

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Reviewed 11 February 2017

Stayed at Hotel Residency Tower for one night. Decent place, with good ambiance .Room was clean . Breakfast & Dinner at their Lobby level restaurant were good. In T Nagar, but away from the crowd.
Check-in & Check-out procedures were quick.

Date of stay: January 2017
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank SabCochin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TOWERSChennai, General Manager at The Residency Towers Chennai, responded to this reviewResponded 15 February 2017

Dear Valued guest

Greetings!

Thank you for choosing The Residency Towers as the venue to stay during your recent visit to Chennai and rating our hotel as very good on the trip advisor. Your positive feedback on our cleanliness, and our check in/out procedures are really recommendable.
We look forward to welcoming you back to The Residency Towers Chennai.

With best wishes
D.Charles Fabian
General Manager

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Reviewed 6 February 2017

- Check-in took a long time; looked like shortage of staff
- Even after asking for a non-smoking floor, the rooms had a feel of cigarette smoke or could be that they have not been used much
- Restaurants are great; but def overpriced
- Had a great lunch at the South Indian restaurant
- Breakfast service was really poor; 45 mins to get eggs served

Date of stay: February 2017
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank Anoop N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TOWERSChennai, General Manager at The Residency Towers Chennai, responded to this reviewResponded 7 February 2017

Dear Valued guest,

Greetings!

I would like to thank you for choosing our hotel as a venue to stay during your recent visit to Chennai. I am glad to know that you had a wonderful experience at the South Indian Restaurant. I do regret for the inconvenience you had to go through during the time of checking in and at the Breakfast restaurant. I had made a careful note of all your observations and I assure to take remedial measures at the earliest.
I am sure you will definitely see a remarkable improvement on your next visit.

With best wishes
D.Charles Fabian
General Manager

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Reviewed 1 February 2017

spacious rooms: shower only in the Ensuite but powerful enough. Entry cards need updating often? electric switches a bit sticky. Carpets could do with a clean!
Buffet restaurant"Main Street" is very good in variety,service and helpful friendly staff.
Disappointed with the roof top restaurant the Crown.The bar had extraordinarily loud music: prices comparable to what we pay in the west.Service of the staff from the reception to room service to laundry and the concierge is excellent!

Date of stay: January 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Deepam100
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TOWERSChennai, General Manager at The Residency Towers Chennai, responded to this reviewResponded 7 February 2017

Dear valued guest
Greetings!
Thank you for staying at The Residency Towers during your recent visit to Chennai and we truly appreciate for rating our hotel as good on the trip advisor.
Your positive comments on our services and the staff attitude is really commendable.
I had made a note of your observations and I assure to take remedial measures at the earliest.

Thanking you

with best wishes
D.Charles Fabian
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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