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Reviewed 12 May 2017

Had very nice time in GRT Grand hotel. I'll definitely recommend it to my friends and family. Staff was very friendly and helpful. Travel desk did very good service in arranging car to pick up and drop off from airport and for other trips.

Date of stay: April 2017
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Usha I
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChennaiGrtgrand, Front Office Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded 12 May 2017

Vanakkam and Good Wishes Dear Guest,

Many thanks for taking the time to share your recent experience you had with us in detail on Trip Advisor and sharing your valuable feedback about Grand by GRT Hotels.

Thank you for highlighting the Rooms, Culinary offerings, and our Hospitality which we will share with our team and they will be delighted and further motivated to sustain the quality and best services which we always strive for and we assure the consistency will be maintained.

Once again, thank you for inspiring our team with your kind remarks and touch points. We are honored to receive your patronage and assure you of replicating the same during your upcoming visits at Grand by GRT hotels in the near future. We eagerly look forward in welcoming you back soon at GRT.

Best Regards

Shiv Kiran
Front Office Manager
HP: 98409 64278

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2017 via mobile

Stayed here for four nights and had an amazingly relaxed stay in Chennai.

Great modern and fresh rooms, with very good beds and a great big TV with a lot of channels. Strong wifi. Great bathroom.

Breakfastbuffe is amazing.

Location is very good; in the middle of "everything" - great for exploring Chennai.

Got a pool, gym and a spa!

Beautiful lobby and very attentive service.

You need a good hotel when visiting Chennai in the hot summers! You wont be disapointed with Grand.

The pricing in the bar en a'la carte is over the top though...

Date of stay: May 2017
Trip type: Travelled solo
Thank hansolo76se
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChennaiGrtgrand, Front Office Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded 9 May 2017

Vanakkam and Good Wishes Dear Guest,

Many thanks for taking the time to share your recent experience you had with us in detail on Trip Advisor and sharing your valuable feedback about Grand by GRT Hotels.

Thank you for highlighting the Rooms, Culinary offerings, and our Hospitality which we will share with our team and they will be delighted and further motivated to sustain the quality and best services which we always strive for and we assure the consistency will be maintained.

Once again, thank you for inspiring our team with your kind remarks and touch points. We are honored to receive your patronage and assure you of replicating the same during your upcoming visits at Grand by GRT hotels in the near future. We eagerly look forward in welcoming you back soon at GRT.

Best Regards

Shiv Kiran
Front Office Manager
HP: 98409 64278

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2017

Grand by Grt Chennai, Hotel is great by his name as well fame. Old hotel with new look & feel. They have renovated complete hotel with fresh elegant interior & look. Would strongly recommend at all.

Few Suggestions-
Senior managers should appoint well behaved , knowledgeable front staff specially in reception. The guy who handled me was not present,expression was like someone has expired in his home. no greetings nothing. way of talking was even very bad.

Purposefully he given me Room no-625. that is still with old & shabby looks.
I had my booking form online portal ,that doesn't mean he can provide old & damage room. after repeated complain they changed my room to 5th floor & that room was really really good.

So strongly will suggest senior managers to guide & train there team to welcome their guest bias free & treat them well.

Food was excellent. No words. Breakfast as well as dinner was spreaded very long.

Will surely come again.

Room tip: Best city view from room
Date of stay: April 2017
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank AadityaV14
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChennaiGrtgrand, Front Office Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded 6 May 2017

Vanakkam and Good Wishes Dear Guest,

Many thanks for taking the time to share your recent experience you had with us in detail on Trip Advisor and sharing your valuable feedback about Grand by GRT Hotels.

Thank you for highlighting the Rooms, Culinary offerings, and our Hospitality which we will share with our team and they will be delighted and further motivated to sustain the quality and best services which we always strive for and we assure the consistency will be maintained.

Your note on Front desk staff is noted and we will ensure he will go thru proper training's and be energetic as all our guests will have good check-in experience.

Once again, thank you for inspiring our team with your kind remarks and touch points. We are honored to receive your patronage and assure you of replicating the same during your upcoming visits at Grand by GRT hotels in the near future. We eagerly look forward in welcoming you back soon at GRT.

Best Regards

Shiv Kiran
Front Office Manager
HP: 98409 64278

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2017

Excellent locational advantage and luxury room at a reasonable price. Courteous staff will make you feel you are at home. I have been frequenting the restaurants which serve authentic food which are awesome.

Date of stay: April 2017
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank padur_ramesh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChennaiGrtgrand, Front Office Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded 6 May 2017

Vanakkam and Good Wishes Dear Guest,

Many thanks for taking the time to share your recent experience you had with us in detail on Trip Advisor and sharing your valuable feedback about Grand by GRT Hotels.

Thank you for highlighting the Rooms, Culinary offerings, and our Hospitality which we will share with our team and they will be delighted and further motivated to sustain the quality and best services which we always strive for and we assure the consistency will be maintained.

Once again, thank you for inspiring our team with your kind remarks and touch points. We are honored to receive your patronage and assure you of replicating the same during your upcoming visits at Grand by GRT hotels in the near future. We eagerly look forward in welcoming you back soon at GRT.

Best Regards

Shiv Kiran
Front Office Manager
HP: 98409 64278

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2017

Centrally situated with posh reception and interiors befitting a Star Hotel with Palatial touch.
It was an enchanting stay with courteous staff ,ever ready to help and clear doubts.
Nice food ,room service .excellent house keeping staff and laundry staff.
A busy center catering to a multitude and variety of travelers from all around the world.

Date of stay: July 2016
1  Thank vijaysuk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChennaiGrtgrand, Front Office Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded 3 May 2017

Vanakkam and Good Wishes Dear Guest,

Many thanks for taking the time to share your recent experience you had with us in detail on Trip Advisor and sharing your valuable feedback about Grand by GRT Hotels.

Thank you for highlighting the Rooms, Check-in experience, Culinary offerings, and our Hospitality which we will share with our team and they will be delighted and further motivated to sustain the quality and best services which we always strive for and we assure the consistency will be maintained.

Once again, thank you for inspiring our team with your kind remarks and touch points. We are honored to receive your patronage and assure you of replicating the same during your upcoming visits at Grand by GRT hotels in the near future. We eagerly look forward in welcoming you back soon at GRT.

Best Regards

Shiv Kiran
Front Office Manager
HP: 98409 64278

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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