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“Best stay in Chennai” 5 of 5 bubbles
Review of Hilton Chennai

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Hilton Chennai
Ranked #8 of 386 Hotels in Chennai (Madras)
Copenhagen
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Best stay in Chennai”
5 of 5 bubbles Reviewed 28 May 2012

By far the best hotel I've staid at in Chennai. Newly decorated rooms, good restaurant and very competent staff that understand what you say and respond effficiently and quickly.

  • Stayed May 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Skjeldsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHiltonChennai, General Manager at Hilton Chennai, responded to this review, 30 May 2012
Dear Skjeldsen,

It is a pleasure to read your compliments of Hilton Chennai and especially rewarding for my team to know that you were happy with their service and efficiency.

Thank you for staying with us and we look forward to seeing you again soon.

Yours sincerely,
Roger Brantsma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,302 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (208)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
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  • Any
English first
Central Texas
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 25 May 2012

I stayed here for four nights on a recent business trip. The location was excellent as it was only a short walk to the office complex where I was working. Only about a 15 minute ride from the airport. Hotel is not in the center of the city, but is adjacent to the metro rail system that is under construction. Rooms are well-furnished with flat screens and desk port inputs for HDMI and USB in case you want to lookup a portable device to play movies or DADs on the tv. At least 3 different restaurants, all nice, on the property. Rooftop bar and pool is very nice at night. Would definitely stay here again!

  • Stayed May 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hokie86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHiltonChennai, General Manager at Hilton Chennai, responded to this review, 28 May 2012
Dear hokie86,

Thank you for your kind compliments of Hilton Chennai, I am delighted that you enjoyed your stay.

It is very much a pleasure for my team and I to know that you were happy with our hospitality, the rooms and facilities. Your feedback indeed provides us with insights into what is important for all our guests during their stay.

We certainly look forward to your next trip back to Chennai and to serving you again.

Yours sincerely,
Roger Brantsma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baton Rouge, Louisiana
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 bubbles Reviewed 23 May 2012

Stayed here on business from 03/30/12 - 04/06/12. Great experience with no complaints whatsoever. Easily the nicest hotel I have stayed at in some time and I am a very frequent traveler. I hope to stay again at this property very soon.

Highlights:
1) Quick and friendly check in with prompt escort to the room.
2) Very nice, clean and spacious rooms.
3) Attentive service in every department.
4) GREAT food and drink
5) All the comforts (and beyond) of home

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delhi
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 15 May 2012

Good rooms but had the following issues
1. no one accompanied me to the room on check in
2. did not have ipad charger, got multiple and different reasons for the same.
3. Found a pink stain on the towel. really wondered about the hygeine.

the good

the chef makes great cold coffee. fnb experience was good.

  • Stayed April 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank AK1000_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHiltonChennai, General Manager at Hilton Chennai, responded to this review, 16 May 2012
Dear AK1000_10,

Thank you for reviewing your recent stay at Hilton Chennai, we very much appreciate your insights and feedback.

Whilst it is nice to know that you were happy with our rooms and our food and beverage, I am sorry that we could not make your "mediocre" stay experience with us better. Rest assured we have taken your feedback seriously and my team will address our service shortfalls through on-going training programmes.

We also have in place, measures to ensure the stringent hygiene standards that apply to all aspects of the hotel, from our food ingredients and handling to the cleaning of our premises, linen, cookware, crockery and silverware. My Housekeeping team have taken note of your comments regarding the towel stain and will certainly continue to monitor and uphold the cleanliness and hygiene standards expected of our hotel.

Once again, thank you for your review and we hope for an opportunity to serve you again in the future.

Yours sincerely,
Roger Brantsma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
91 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 30 April 2012

Only stayed 2 nights and the first night I stayed in the room. Rooms a little small but well appointed and furnished - great views over Chennai. Nice bathrooms with window through to the bedroom and electronic blind. Restaurants very good, as was the gym and the rooftop bar area and pool - excellent views. Buffet restaurant was OK. No alcohol served after 11pm - local state law, not the hotel's fault but annoying.

  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank essjay2730
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHiltonChennai, General Manager at Hilton Chennai, responded to this review, 3 May 2012
Dear essjay2730,

Thank you for reviewing Hilton Chennai from your recent stay with us, your feedback is much appreciated.

It is a pleasure knowing that you were happy with our room, facilities and our food. My team and I look forward to welcoming you back soon.

Yours sincerely,
Roger Brantsma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Chennai

Property: Hilton Chennai
Address: 124/1, J.N.Salai, Chennai (Madras) 600032, India
Phone Number:
Region: India > Tamil Nadu > Chennai District > Chennai (Madras) > Guindy East
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Chennai (Madras)
#5 Business Hotel in Chennai (Madras)
#6 Spa Hotel in Chennai (Madras)
#7 Luxury Hotel in Chennai (Madras)
#12 Romantic Hotel in Chennai (Madras)
Price range (per night): $159 - $299
Hotel Class:5 star — Hilton Chennai 5*
Number of rooms: 204
Official Description (provided by the hotel):
Hilton Chennai hotel reflects the spirit of the city in a harmonious blend of tradition and contemporary style to create a memorable stay in Chennai. Strategically located near the main commercial, IT parks and business districts in Guindy, the hotel is within a 15 minute drive from the domestic and international airports as well as the Chennai Trade Centre. Onsite amenities include Wi-Fi, a fully equipped business center and meeting rooms to facilitate both small and large corporate gatherings. Experience global cuisine when you dine at any of Hilton Chennai's five bars and restaurants. Choose from authentic pan-Indian flavors at Ayna, or global cuisine at Vasco's, the all-day-dining restaurant. Indulge with a glass of wine at Vintage Bank, the hotel's trendy wine and cheese bar, and finally, visit Q Bar, the hotel's rooftop bar and grill for relaxing under the stars. The hotel provides easy access to the major shopping districts and tourist attractions such as the Guindy National Park, Marina Beach, old town of Mylapore, San Thome Basilica and Government Museum. After a long day, relax by the hotel's outdoor infinity pool or work out at the 24-hour fitness centre. ... more   less 
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Also Known As:
Hilton Chennai Hotel Chennai (Madras)

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