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All reviews peshawari restaurant beautiful lobby guest relations pool side beautiful hotel special thanks breakfast buffet welcome drink front office courteous staff excellent hospitality railway station wonderful stay rooms are spacious the heart of the city delicious food comfortable stay
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Reviewed 8 November 2017 via mobile

We visited ITC Rajputana in October to celebrate our wedding anniversary. Property is nice with good pool and restaurants. Food is also awesome. However we found the rooms to be outdated especially the bathroom. Rooms need to be renovated. Staff is nice and makes you comfortable.

Stayed: October 2017, travelled as a couple
Thank Thegirlwhosaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this reviewResponded 10 November 2017

Dear Guest,

Thank you for taking out your valuable time and sharing your experience at the ITC Rajputana during your recent stay with us.

It is our utmost endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a pleasant and a comfortable stay.

I have also made a note of your observations on areas which need improvement. I am sure will notice a perceptible difference on your next visit to the Hotel.

We look forward to the pleasure of welcoming you back soon.

Sincerely,

Tejinder Singh
General Manager
ITC Rajputana - A Luxury Collection Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2017

We stayed at the ITC Rajputana while visiting the Golden Triangle and had a great time in Jaipur. The city is truly beautiful and the hotel was a very good stay. The food was good and the hotel was very nice as well. There are only 2 things that knocked the hotel from a 5 star stay.

First the room we stayed in reeked of smoke. I didn't even realize that it was possible to get a smoking room and we tried to get a different one but wasn't able to make a change. The second annoyance was the broken television. Normally I wouldn't care but when traveling with kids, I could have really used the cartoon network.

Maybe I just got unlucky and I'm sure normally you will be fine. The hotel seemed otherwise great.

  • Stayed: January 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank In Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this reviewResponded 8 November 2017


Dear Guest,

Greetings from ITC Rajputana - A Luxury Collection Hotel !

Thank you for your kind words and for sharing your experience during your recent stay at the ITC Rajputana.

The city is truly beautiful and I am delighted to note that you enjoyed your stay and loved the food. We have also taken cognizance of your feedback regarding the room preference and TV which was not working.

We truly value the opinion of our guests and we shall certainly take care in future by updating your peference in our guest history.

We look forward to the pleasure of welcoming you back soon.

Sincerely,

Tejinder Singh
General Manager
ITC Rajputana - A Luxury Collection Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2017 via mobile

Wonderful place. Amazing pool! And the breakfast is the best! The team is very professional and they all are all so nice! Special thanks to Vivek and Rohit and mr Surender!
Take a sandwich by the pool and enjoy the quietness of the place in a middle of such a lively ( and noisy)city!

Stayed: November 2017, travelled on business
Thank JUJU8918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this reviewResponded 8 November 2017

Dear Guest,

We sincerely appreciate for taking out your valuable time to share your personal experience and acknowledge our efforts.

Thank you for your very encouraging comments, which will spur the team on to provide even higher levels of service. I have shared your compliments with Vivek, Rohit and Surender and they were extremely delighted to hear from you.

Your patronage is truly valuable and we look forward to the pleasure of welcoming you back soon.

Sincerely,

Tejinder Singh
General Manager
ITC Rajputana - A Luxury Collection Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2017 via mobile

Stayed for two nights on business trip to Jaipur. Matching with the Rajputana name, this is an opulent hotel. Excellent rooms, fine restaurants and good service.

The front service desk can become better. Nothing specific, a little more personalized service can delight the guests. Highly recommended.

Stayed: October 2017, travelled on business
Thank DBanerjee2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this reviewResponded 10 November 2017

Dear Guest,

Greetings from ITC Rajputana - A Luxury Collection Hotel !

We thank you for the overall positive comments you have made regarding our hotel and its services and assure you that we will make every effort to ensure that we continue to live up to your expectation.

I have also shared your observations with regard to the Front Office services and I am sure you will notice a perceptible difference on your next visit to the Hotel.

We do value your patronage and we look forward to the pleasure of welcoming you back on your next visit to Jaipur.

Best wishes,

Tejinder Singh
General Manager
ITC Rajputana - A Luxury Collection Hotel


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2017

Stayed at ITC Rajputana during my last business visit to Jaipur ,it is located very near to the Railway Station and quite close to the Airport, Restaurant Peshwari is amazing and it offers really delicious food. Enjoyed the evening at pool side , you will really relax

Room Tip: Pool side rooms are better
  • Stayed: October 2017, travelled on business
    • Cleanliness
    • Service
Thank Sandeep57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this reviewResponded 8 November 2017

Dear Guest,

Greetings from ITC Rajputana - A Luxury Collection Hotel !

It is indeed a pleasure to know that you had a pleasant and a comfortable stay.

I am so glad to note that you enjoyed your evenings at the poolside and had a relaxed time during your stay. Thank you for appreciating the Food at the Peshawri Restaurant and also that you enjoyed the location of the hotel and had a great time.

I do hope that you visit us again in the not too distant future.

Sincerely,

Tejinder Singh
General Manager
ITC Rajputana - A Luxury Collection Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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