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All reviews kemps corner butter chicken south mumbai comfort room indian food cake shop compact hotel pillow menu recommend this hotel very nice stay excellent location star hotel comfortable rooms the ground floor visited this hotel business hotel gulmarg
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Reviewed 22 January 2018

The suites are beautifully designed and very functional.

The staff is very cordial and unobtrusive. We also had a board meeting at the banquet hall which was handled to perfection.

Overall a great experience

  • Stayed: November 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank ParthaC102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TSHM, General Manager at The Shalimar Hotel, responded to this reviewResponded 26 January 2018

Dear Partha C,

Thank you for taking the time out to put up a review of The Shalimar Hotel on Trip Advisor. We are pleased to know that you had a comfortable and enjoyable stay with us. It has been our constant endeavor as a team to provide the best of The Shalimar Hotel to all our guests. Your words are a source of inspiration and encouragement for us to continue in our efforts.

Whilst we thank you once again for appreciating our food quality and recommending to others , we look forward to have your continued support and patronage in future to come .Please feel free to contact me for any future requirements.

Thank you,
Best Regards,

Deepak Varunkar.
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2018

Acceptable hotel for Mumbai. The location is good - pretty quiet if you avoid a room at the front of the building, which is on a fairly busy road. Malabar hill behind the hotel is an oasis of green, and we found December temperatures to be slightly cooler here than in the rest of the city.

Breakfast is fine, with a range of Indian and European items. Staff will also make dishes to order, which is a nice touch.

The cost of the airport pickup service at Rs2000 is too much. The registered taxi service at the airport is much better value at Rs700, and of course, the reception staff will also arrange a taxi from the street outside to take you back to the airport.

The carpet in our room was somewhat tired, and was not vacuumed for five days! Bed linen and towels were spotless. Wifi is fast and seems to work well in all areas.

All the hotel staff were unfailingly helpful and pleasant, although the restaurant manager seems to have real difficulty in keeping track of orders! The bakery on the ground floor, and the shisha bar on the roof are both great.

Room Tip: Ask for a room at the back of the building to avoid traffic noise. Rooms at the front are larger.
  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank TevredenLeiden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TSHM, General Manager at The Shalimar Hotel, responded to this reviewResponded 28 January 2018

Dear TevredenLeiden,

Thank you for taking the time out to put up a review of The Shalimar Hotel on Trip Advisor. We are pleased to know that you had a comfortable stay with us and enjoyed our food and food choice in the restaurant. It has been our constant endeavour as a team to provide the best of The Shalimar Hotel to all our guests. We would like to bring your kind attention that we do charge INR 1900/- for the pick up / drop to the international airport which is more than that of a taxi as our cars are luxury cars with trained drivers. Also, the car has to come one way without any pick up / drop as the car is booked entirely by the guest.

While we thank you once again for appreciating our hotel as a whole and recommending to others, we look forward to have your continued support and patronage in future to come. Please feel free to contact me for any future requirements.

Thank you,
Best Regards,

Deepak Varunkar.
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2018 via mobile

Nice hotel with excellent location and reasonable rates. Service is ok.
We rented three rooms over two separate stays in the month of December 2017. Obviously very busy time for hotel. Rooms were ok. My daughter said her room on the seventh floor was recently renovated and thus was much superior to rooms on 3rd, 4th, and 5th floors. Anyway our extended family had a good stay.
Front desk service, payments etc were challenging. Breakfast was well attended to and was fine except fruit selection was limited e. g., couldn’t get bananas even after multiple requests. Gym is tiny with rudimentary equipment.
The best thing about the hotel is the location for shopping or eating. And close to south Mumbai. Also Hanging Gardens is just one km walk (up the hill). We walked to and at the HG every morning. Beautiful.

Stayed: December 2017, travelled with family
Thank OccTraveler2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TSHM, General Manager at The Shalimar Hotel, responded to this reviewResponded 26 January 2018

Dear OccTraveler2013,

Thank you for taking the time out to put up a review of The Shalimar Hotel on Trip Advisor.

We are pleased to note that you had a wonderful and comfortable stay with us. It has been 55 years since we started our journey and we have continuously renovated and upgraded our facilities and services. It has been our constant endeavour as a team to provide the best of The Shalimar Hotel to all our guests.

We have made a note of your suggestion and added an additional fruit in our buffet breakfast. We thank you once again for appreciating our food in Gulmurg and recommending our hotel to others, we look forward to have your continued support and patronage in future to come. Please feel free to contact me for any future requirements.

Thank you,
Best Regards,

Deepak Varunkar.
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2018

I was here for a few days as someone from my family had to undergo medical treatment at Jaslok Hospital which is barely 5-10 minutes drive from this hotel. We stayed here almost a week, the staff were very good, very co-operative and extremely helpful. The room was nice and tastefully done. The wifi was good. The breakfast was nice, we spent most of the time at the hospital so we ate there most of the time ( except Breakfast). However, twice we ordered room service. Good Indian food. We did stop in often at the bakery and the deli down at lobby. The stuff was absolutely fantastic.
I would be happy to stay here again.

  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank anurr3322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TSHM, General Manager at The Shalimar Hotel, responded to this reviewResponded 26 January 2018

Dear anurr3322,

Thank you for taking the time out to put up a review of The Shalimar Hotel on Trip Advisor. We are pleased to know that you had a comfortable and enjoyable stay with us. It has been our constant endeavor as a team to provide the best of The Shalimar Hotel to all our guests. Your words are a source of inspiration and encouragement for us to continue in our efforts.

While we thank you once again for appreciating our hotel as a whole and recommending to others, we look forward to have your continued support and patronage in future to come. Please feel free to contact me for any future requirements.

Thank you,
Best Regards,

Deepak Varunkar.
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2018

I have stayed here on many occasions in the last few years and have absolutely no doubts about recommending this as one of the finest hotels in mumbai; the location is excellent, the hospitality is top notch and the food is some of the finest indian cuisine I have every tried. Highly recommended.

  • Stayed: December 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Krishiv2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TSHM, General Manager at The Shalimar Hotel, responded to this reviewResponded 10 January 2018


Dear Krishiv2014,

Thank you for taking the time out to put up a review of The Shalimar Hotel on Trip Advisor. We are pleased to know that you had a comfortable and enjoyable stay with us. It has been our constant endeavor as a team to provide the best of The Shalimar Hotel to all our guests. Your words are a source of inspiration and encouragement for us to continue in our efforts.

While we thank you once again for appreciating our food in Gulmurg and recommending our hotel to others, we look forward to have your continued support and patronage in future to come. Please feel free to contact me for any future requirements.

Thank you,
Best Regards,

Deepak Varunkar.
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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