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“Business Class Hotel”
Review of The Mirador Hotel

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The Mirador Hotel
Ranked #83 of 453 Hotels in Mumbai (Bombay)
Level 6 Contributor
126 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Business Class Hotel”
Reviewed 17 December 2011

About 20 minutes from airport with shuttle service available. Verify the service because they made an error with ours and we waited 40 minutes for them to come. The hotel is modern styled with a dining area that is casual. The rooms are very well equipped,clean and with the basics. Rooms are small, ideal for 1 and cozy for 2. Bathroom is very small with limited closet space and no storage room. Lighting is fair. Mirror in bath is wall mounted make up/shaving mirror only.
Hotel restaurant is limited. There is nothing within walking distance.

Room Tip: Try to get a room away from street. There is no sound proofing.
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  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 3522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milburn S, Director of Rooms at The Mirador Hotel, responded to this review, 17 December 2011
Thank you for providing a valuable feedback on your experience with us.

We are sincerely apologetic on the in-convenience caused to you.

We are seriously looking into the dis-satisfaction you’ve faced and we will take corrective measures to ensure such occurrences don’t repeat in the future.

On your next visit I assure to upgrade you to our premium category club rooms which is bright and with a larger bed.

I am certainly looking forward to have you again and I will personally look into your comfort to ensure you have a memorable experience with us.

Warm regards
Milburn Sequeira
DIRECTOR of ROOMS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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404 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (96)
Date | Rating
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English first
mumbai
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 December 2011

I stayed in this hotel for 4 days. Very good hotel for people coming to andheri east. Its proximity to office complexes near the hotel makes it more convenient. Also it is close to airport. The restaurent is also very good with variety of foods. Travel desk is also nice.

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kirankumarmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milburn S, Director of Rooms at The Mirador Hotel, responded to this review, 17 December 2011
Thank you for taking the time to tell us about your wonderful experience at the Mirador Hotel, Mumbai.

Your comments have given us immense satisfaction and I'm glad you enjoyed our services.

We look forward to welcoming you soon once again.

Warm Regards
Milburn Sequeira
Director of Rooms.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 December 2011

This is the 3rd time i have stayed here and each time in the Club Myra room. The 1st year they were new so i came back the year after thinking that they may have improved, and this year i had no choice as it was convenient. The rooms are standard and good for the money, with minor issues but in general clean and comfy. The location is only good if you are attending an exhibition near by but otherwise it's not great. In fact there is a Courtyard Marriott nearby which would be a better option.

The Food here is appalling and so is the service that goes with it. I ordered a Tandoori dish from the bar and received a boiled lamb dish with a little source. When i questioned the dish i was met with denial but the day after he admitted that this was boiled! The following day i got back from the exhibition and wanted a quick bite and i ordered the club sandwich with out cheese. You guessed it, it came with cheese, no issue but asked them to redo it and not scape the cheese off. They brought it back with the cheese scraped off as you could still see some cheese on it, and then the waiter (Max) denied that too. I asked him the F&B manager to come to see it but instead the on call restaurant manager came and apologised. Finally bought me a club sandwich which at best was mediocre (cold) and seem to contain chicken sausages, left over from breakfast i think.

Third unlucky for me so now will no longer have my business, i refuse to eat here for the rest of my stay, unless I'm locked in that is!

On the brighter note, the staff are very nice but i think they need to be taught standards that should be expected in a "4* Hotel".

Room Tip: Club Myra Even rooms if possible and not 604.
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  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rak M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milburn S, Food & Beverage Manager at The Mirador Hotel, responded to this review, 10 December 2011
We appreciate your loyalty and comments.

We are sincerely apologetic on the various inconveniences you faced during your stay with us.

I have personally looked into it and taken action and corrective measures to ensure no future occurrences like this happen again.

We look forward to certainly have you once again with us, assuring you that I would personally take care of your stay and ensure you have a memorable experience at "the mirador"

Warm regards
Krishna Rao
Food & Beverage Manager
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cape town
Level 3 Contributor
2 reviews
Reviewed 24 November 2011

We stayed at this hotel recently for 4 nights while attending Anapoorna Food Show at the nearby exhibition centre. The staff were so helpful in arranging everything for us from daily transport to advice on shopping centres, tours etc. The food in their restaurant was superb - still dreaming of those curries! The service in all areas was outstanding and everything is done quickly, efficiently and with a smile. The room we had was spacious and very clean, as was the bathroom. We will definitely stay at this hotel again when we visit Mumbai next year. Thank you for making our stay such a pleasure!

Room Tip: We had a non smoking room.
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  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kayvz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milburn S, Director of Rooms at The Mirador Hotel, responded to this review, 30 November 2011
Thank you for taking the time to tell us about your wonderful experience at the Mirador Hotel, Mumbai.

Your comments have given us immense satisfaction and I'm glad you enjoyed our services, efficiency, hygiene standards, amenities and food quality.

We look forward to welcoming you once again soon to the Mirador hotel Mumbai and assure you our best services at all times.

Warm Regards
Milburn Sequeira
Director of Rooms.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai
Level 4 Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 23 November 2011

Conveniently located in the heart of the Andheri Business District, the Mirador is a hidden treasure with excellent service, wonderful food, a great bar / lounge in the basement and competitive rates. I stayed there after a wedding reception of a friend and will stay again, god willing, cause I live in the city. But i heartily recommend this hotel for business travellers. Call them and get a good discount off the Rack Rate

Room Tip: Business travellers dont need a view, but take the superior room with breakfast, and take the room a...
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  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank utkarshmorarka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milburn S, Director of Rooms at The Mirador Hotel, responded to this review, 30 November 2011
Thank You for your comments!

We are delighted that you have enjoyed your stay and have liked our services, ambience and facilities.

Truly said, we are a hidden treasure and have been considered the finest 4 star designer boutique hotel in Mumbai.

We look forward to welcoming you once again at 'SOL" Kitchen & Lounge and for your future stay suggest you get pampered at our Luxurious and spacious spa suites.

Warm Regards,

Milburn Sequeira
Director of Rooms.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Mirador Hotel

Property: The Mirador Hotel
Address: 131-B, Opp. Solitaire Corporate Park, New Link Road, Chakala | Andheri, Mumbai (Bombay) 400099, India
Region: India > Maharashtra > Mumbai (Bombay) > Vile Parle East
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#44 Spa Hotel in Mumbai (Bombay)
#44 Family Hotel in Mumbai (Bombay)
#55 Luxury Hotel in Mumbai (Bombay)
#63 Business Hotel in Mumbai (Bombay)
Price range (per night): $114 - $183
Hotel Class:4 star — The Mirador Hotel 4*
Number of rooms: 106
Official Description (provided by the hotel):
"The Mirador". Mumbai's finest & most preferred niche designer boutique hotel with 106 rooms crafted with comfort, adorned with elegance.. ... more   less 
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Also Known As:
The Mirador Hotel Mumbai (Bombay)
Mirador In Mumbai
The Mirador Mumbai

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