So this was a strange little stay... We had booked 2 rooms, one for my husband and I, and one for my parents and brother. The 2 rooms could not have been more different... Our room was modern, spacious, great view and facilities. My parent's room was very dated, in desperate need of a lick of paint and a little cramped. Not the 5 star standard we were expecting. In terms of the staff, some were really helpful, like the lobby manager when we checked in, others not so much, like the bar staff. We ordered a round of drinks and it took them almost an hour to bring us 2 fairly simple cocktails, 2 beers and a coffee. Also at checkout, it was extremely awkward to wait while the clerk checked with floor staff whether you've told the truth about what you've had from the mini bar. As a few reviews has already mentioned, it was frustrating not to have free wifi, too, something that I feel is expected now.
Overall, the hotel was OK, if it had been advertised as a 4 star rather than a 5 this review would have been much more positive. Great location, some great rooms, would benefit from consistent quality in the rooms and definitely in the service.
- Official Description (provided by the hotel):
- Hotel Sea Princess is located along the Juhu Beach. Popular shopping malls and the Bandra-Kurla business district are in close proximity. The Hotel offers tastefully designed accommodation. The 24 hours coffee shop and the restaurant serve Indian, Continental and Oriental Cuisine. An outdoor swimming pool over looking the Arabian Sea.We have Suara Spa which offers various Spa Treatments.Business centre, high speed internet and Foreign Exchange facilities available. ... more less
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