We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (2,662)
Filter reviews
2,662 results
Traveller rating
2,261
333
49
13
6
Traveller type
Time of year
LanguageAll languages
More languages
2,261
333
49
13
6
Show reviews that mention
All reviewseau barfenix restaurantmarine drivenariman pointarabian seaocean viewqueen's necklaceexecutive suitebutler serviceindian restaurantworld classexcellent hotellate checkbusiness tripduty managerbusiness hotelziya
Filter
Updating list...
421 - 426 of 2,662 reviews
Reviewed 12 October 2017 via mobile

Amazing hotel with amazing service....

Would just like to mention one particular staff member that stood out above the rest for his amazing service, cleanliness and excellent customer focus.
His guests needs are always at the forefront of his mind, ensuring professionalism is maintained at all times.
That person is butler chiranjivee and should be a role model to all others

Stayed: September 2017, travelled solo
1  Thank Shellw96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded 20 November 2017

Dear Guest,

Thank you for choosing to stay at The Oberoi during your recent visit to Mumbai.

Our team is very happy to read your comments and to note how impressed you were with the service.

Recognition from our guests, is perhaps the single biggest motivator for the ladies and gentlemen who work at our hotels. I have personally shared your appreciation with Chiranjivee Andrews. Your compliments will mean the world to him.

The team and I, eagerly await your return in the not too distant future and look forward to welcoming you back.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2017

The Oberoi is truly iconic. It’s location at the end of Marine drive is excellent and everyone at the Hotel from their affable and very friendly GM, aim to make your stay comfortable, memorable and remarkable.
The rooms are comfortable and well appointed with guests being offered a choice of four different types of pillows to ensure comfortable sleep.
The bar ‘Eau’ serves great drinks cocktails and snacks especially during happy hours - very thoughtfully kept between 7 and 9 PM.
The breakfast buffet is supplemented with excellent hot orders, which are placed on individual choice.
Stayed for three nights in Sept and will stay again for sure. Thanks !

Room Tip: Higher floors ... sea facing rooms.
  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Service
Thank Pranav2701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded 23 October 2017

Dear Guest,

Thank you for sparing your valuable time to post a review of the hotel on TripAdvisor and share your feedback.

We are very pleased to read your review. At The Oberoi, Mumbai it is our endeavor that our guests have enjoyable stays and your generous feedback inspires us to continue with our efforts of creating such wonderful memories for our guests. The team is delighted to read your feedback.

I do hope that you have many more opportunities to visit us again and hopefully, in the not too distant future.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017

Excellent memories of this stay at Oberoi’s . It was an extension of home away from home. Extremely courteous staff and food adapted to taste if requested.
Facility extremely comfortable and relaxing and with two hotels side by side the choice of dining is vast and you are spoiled for taste.

Stayed: October 2017, travelled with family
Review collected in partnership with this hotel
Thank 1harishn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded 23 October 2017

Dear Guest,

Thank you for choosing to stay at The Oberoi, Mumbai.

We are delighted to read your comments on TripAdvisor and thank you for sparing your time to post the review. That you had a memorable experience and that you felt it was an extension from your home, is so good to read and so motivating.

The Oberoi, Mumbai and the Trident Nariman Point, The Oberoi Group’s iconic hotels in Mumbai, are indeed, adjacent to each other and linked by a common corridor. Guests can walk through and use facilities, such as restaurants, the swimming pools, meeting rooms, banquets at either of the two hotels.

Your generous compliments for our team are very encouraging and will inspire the team to scale greater heights towards excellence.

We hope you will return soon and give us more opportunities to welcome you back.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2017

Fenix at The Oberoi , the coffee shop is the best restaurant in Mumbai for not only food and service, but also for hands on cooking class for children. A special mention of Executive Chef of the entire hotel- Chef Satbir who was instrumental in giving us world class food for the duration of our stay. Along with his team, he organised a personalised celebration and cake cutting at the poolside for our daughters 10th Birthday. Chef Reema and Chef Adele worked through the night to put together an amazing chocolate-raspberry cake that was beautifully decorated with personal photographs of her.
The cooking class conducted by Chef Ashish for our daughter delighted her as she learnt to bake cookies, fudge brownies and chocolate spoons.
Each of our outstanding meals was a different cuisine prepared by the different Chefs- Chef Aditya, Chef Swapnil , Chef Sahil and the sushi chef - Chef Rubin and a special French dish by Chef Satbir himself .
To top it all we had impeccable service by Senior Captain Mahesh, Santosh, Walter , Shivaji, Prashant and the entire team.

  • Stayed: October 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank SB020879
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded 23 October 2017

Dear Guest,

It was a pleasure to have your family and you stay at The Oberoi, Mumbai to celebrate your daughter’s 10th birthday and for sparing your time to share very detailed feedback on TripAdvisor. Your feedback is so positive and encouraging.

Chef Satbir and his team are delighted to see their names mentioned in your feedback and to read how they made your stay memorable.

Your generous appreciation has been shared with Chef Satbir Bakshi, Chef Reema, Chef Adele, Chef Ashish, Chef Aditya, Chef Swapnil, Chef Sahil, Chef Reuben, Mahesh, Walter, Santosh, Walter, Shivaji and Prashant for whom it will be a tremendous source of inspiration.

All of us look forward to your continued visits and assure you of our best service and attention at all times.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2017

Oberoi Mumbai is right on the water front, it has a great view in the evening with all the city lights. You can take a cool cab from the hotel to most sights or hire a guide & driver. The rooms in the hotel are very spacious, it's a lovely modern hotel and newly renovated.
we were upgraded upon arrival, our luggages were checked and scanned, as they do this in all the hotels for your own safety and others,and were sent upstairs to our room. Every room gets housekeeping twice a day, they always make sure you have enough bottled water and clean towels. We had 2 bathrooms in our suite one full bath as well as 1/2 bath in the living room area. There was always fresh fruit brought daily. The breakfast was excellent with fresh juices, fruit, and a huge buffet that has everything from pastry, cereals to Indian specialties. You can also order ala carte if you don't find something you like, as well as omelettes, and pancakes which is all included in the breakfast.
For more pictures visit my Instagram: @mosaferny

Room Tip: the best room are facing the water
  • Stayed: August 2017, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank mosaferNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded 23 October 2017

Dear Guest,

Thank you for posting feedback of your stay on TripAdvisor and thank you very much for staying at The Oberoi, Mumbai.

We are delighted that you had an enjoyable stay and you were happy with the location of the hotel, the views, the well-appointed rooms, the breakfast and the service provided by the Housekeeping team.

Your generous compliments are very encouraging and will motivate our team to scale greater heights of excellence.

I hope that you have many more opportunities to visit Mumbai again and stay with us.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews