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“Comfortable Stay”
4 of 5 bubbles Review of Hotel Willow Banks

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Hotel Willow Banks
Ranked #12 of 111 Hotels in Shimla
Certificate of Excellence
New Delhi, India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Comfortable Stay”
Reviewed 23 January 2012

Had to visit Shimla for a business trip and spent a night at this extremely well located hotel. The room was well appointed and comfortable. In spite of the severe cold and snow, the entire property was well heated. There was enough hot water too. The staff were very courteous. Food was of a high standard and reasonably priced, possibly one of the better places to eat in Shimla. And a nice bar - well stocked and good snacks. General housekeeping was good. The only disappointment was that the Sauna and Steam were not working - I was told that was because of voltage problems. But the jacuzzi was and the gym was adequately equipped. Overall, however, my stay was pleasant and comfortable. I would definitely stay at this property on my next visit too.

Room Tip: Take the Superior rooms. Not much price difference but better value. And warmer!
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  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ntalwar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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464 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (143)
Date | Rating
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  • Hebrew first
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  • Any
English first
Singapore, Singapore
Level Contributor
72 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 12 January 2012

My family of 4 spent 2 nights in Shimla in early Dec. We booked a suite at this hotel after reading the reviews and were not disappointed. The suite was extremely spacious with a King bed and a double sofa bed that suited my family. Kids really loved the suite, the view outside the hotel and the hospitality of the restaurant staff.
Only inconvenience was the idea of getting porters to carry your luggage up to the top while you take the lift to the mall road. It was eased by the fact that we did not have trouble of finding the porters on both up and down. Close proximity to the shops on the mall road.

Room Tip: Try the suite.
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jaya99_M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mumbai
Level Contributor
81 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 10 January 2012

Positive:

1)Willow Banks hotel is located in the heart of Shimla at the end of Mall Road.
2)The hotel is centrally heated.
3)The food if you choose a MAP plan breakfast and dinner meals have a great spread.Especially the dinner.
4)Staff is couteous.
5)Family Hotel
6)The welcome drinks were served as promised.
7)Positive and happy atmosphere.-Recommened to spend christmas and New years here.

Not So Positive
1)The loud orchestra is located in the dining hall on the 3rd floor can be heard inside your rooms on the 5th floor.
2)The deluxe rooms are weirdly shaped so go for the super deluxe rooms which have a balcony overlooking the mountains.
3)Rates of the hotel are steep and can be relaxed for deluxe rooms.

Since there are more positive factors regarding willow Banks..i classify it as a Family hotel and decent property.
This hotel is a goodlooking hotel.

Room Tip: Do not take the Deluxe rooms.choose the super deluxe one or the suite rooms
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bijalkadam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurugram (Gurgaon), India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 January 2012

After reading the reviews at tripadvisor we booked a room at willow banks and what an experience, i would strongly recommend this hotel, it is nothing less than a good star hotel, the staff is very polite and helpful. The rooms are neat and very spacious rather big, we had an extra bed in the room still there was ample room. Though a bit expensive had their been breakfast inclusive in this price it would have been OK. We had dinner once during our stay the food was OK-OK but quiet expensive. We had a premium valley facing room with a balcony which we enjoyed having tea at. All in all a good place to stay. One should try the small tea and pakora shop towards the lift from the hotel, the pakoras are YUM. Other wise Shimla does not offer any good restaurant, the hyped sher-e-punjab is a big disappointment, though the Azad sher-e-punjab veg just below the non veg restaurant is a must try, especially for breakfast. One should also definately try the kurkies and non veg momos at Krishna bakery and chicken burger at Trishool bakers. Willow Banks rocks.

Room Tip: we had room 503 that was good, with a valley view.
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  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chirdeep08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 5 January 2012

This hotel is situated near the lift on mall road. The rooms are clean and well maintained. We stayed here during new year's eve and all the arrangements were very nice.
I would specially like to mention their food as it was very tasty and presented in a very nice manner.
Do try out their terrace cafe as it offers an excellent valley view.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank holidayonhills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Willow Banks

Property: Hotel Willow Banks
Address: Opp Tourism Lift, Shimla 171001, India
Region: India > Himachal Pradesh > Shimla District > Shimla
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Shimla
#4 Luxury Hotel in Shimla
#11 Family Hotel in Shimla
Price range (per night): $149 - $325
Hotel Class:4 star — Hotel Willow Banks 4*
Number of rooms: 45
Official Description (provided by the hotel):
Willow Banks was established in the year 1871, a landmark estate which spells history and exemplifies an era of gracious living. Originally owned by Arthur James Craddok, "Architect and Builder of Shimla," in a fitting tribute to his memory the building has been redesigned into a hotel, endowed with all modern amenities and comforts, effortlessly blending into the surrounding pine trees, landscapes and enhancing its beauty. The hotel is located on The Heritage Mall Road, a pleasant walking distance from the famous Ridge, Scandal point, Lakkar Bazaar, Gaiety Theater, Ancient Kali Bari & Jakhoo Temple, High Court, Secretariat, C.M. Residence and Raj Bhavan. Amidst the age old Deodar and Pine trees, Willow Banks Estate on the Mall Road overlooks the lush green valley, the majestic mountains and the complete well lit town of Shimla. The hotel is easily accessible from the High Court Parking and the Tourism Lift, making staying a convenient proposition for one and all. The charming walking trails of Shimla are a pleasant stone's throw away from the hotel. Whatever the purpose of your visit, relaxation away from the busy city life, exploring natural beauties that the town has to offer or pumping adventure trips, Hotel Willow Banks at Shimla guarantees to make your vacation worth remembering. The blend of extremes, modern facilities in a heritage estate and picturesque views at the Mall Road level, make Willow Banks arguably the best hotel in Shimla. Also rated by TripAdvisor as amongst the top 10 Jewel Hotels of India. ... more   less 
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Also Known As:
Willow Banks Hotel
Willow Banks Shimla

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