The web and other reviews promised so much maybe it was always going to be a let down.
It is difficult to find if you take a public taxi, we had our driver phone for directions.
The property has a very boutique look and feel - like staying in the home of a rich friend. However it is time for a little maintenance. Our room had a large area of water damage where water from the toilet had leaked through the bedroom wall. On contacting the staff to point out the problem and ask what could be done I was told no other rooms were available and maintenance was called. I don't know what maintenance was going to do about a problem that had obviously been around for a while. Eventually we were moved to another room when the Manager had been contacted. In a hotel of this price bracket the leak should have been fixed when it appeared and the room not let in that condition.
We were also told when we tried to book the restaurant on the way there in the taxi that it was full and we couldn't have a booking even though we were a guest. On calling again and speaking directly to the restaurant we were able to book. The restaurant on the night we arrived did have a lot of outside guests and it would have been a shame if we had to go out to eat elsewhere as the restaurant was one of the reasons we chose to stay at The Manor. I imagine as the area is residential we would have had to go a way to find somewhere to eat.
The food didn't disappoint and was the highlight of our stay.
I must also mention don't plan to enjoy free wi fi in your room. They will sell you a package for a day (or an hour if you have read the hotel info and insist). Both options are overpriced and should be free in a hotel of this price bracket.
The bedding is comfortable and the shower good but some problems with the aircon meant it was too warm.
The hotel needs to lift its game to charge as it does - it may be a reflection on the general standard of other hotels in this bracket that gets this hotel positive reviews.
- Official Description (provided by the hotel):
- An oasis in the centre of Delhi, the 2-storey, 16-room boutique hotel is set in landscaped gardens and has been completely redesigned as a contemporary luxury hotel. The Manor's emphasis on quality, understated elegance and comfort is apparent in public areas contrasting cool Italian mosaic flooring with warm, rich wood paneling. Combined with service that is friendly and efficient, the Manor is the perfect retreat. ... more less
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- Also Known As:
- The Manor Hotel New Delhi