I must say that I am sorely disappointed with this hotel and it is the biggest blip in my trip to India.
My friends and I booked 3 deluxe room and requested to stay on the same floor. The staff not only separated us into 3 different floors, they also gave us only ONE deluxe room and downgraded my friends to a standard room even though we paid for the deluxe rooms.
Throughout the 3 nights in the hotel, there was zero housekeeping. The floors were a little dusty due to the massive construction works.
The ultimate blow was delivered on the last 2 days when we requested for a late check out. The hotel manager asked for a fee of 7,400 rupees ( even more than my 3 nights combined and comparable to the 4 Seasons Hotel (4 star hotel) down the street) for an 8 hour hold of ONE room. Also, even though we have settled the fees for a cab down to the airport, the manager kept trying to holding us back and even insisted that we had to pay the same fees again.
All in all, I am disgusted by the front desk staff, especially so by the balding and bespectacled manager. I feel very upset that a hotel would resort to such underhanded means to con their own guest.
My advice? Pay a little more or go to other hotels around the area. Avoid this hotel. This is the black hole of New Delhi.
- Official Description (provided by the hotel):
- Hotel Ajanta is a colonial fully renovated hotel with all modern facilities, the minibar, LCD TVs, ACs, coffee / tea makers, 24 hour room service, safety lockers, etc. Airport transfers, taxi and tour services are also available. We are very centrally located near the railway and metro stations and also close to Connaught Place, Jama Masjid, museums and shopping centers. Our in-house bakery and restaurant offers a variety of cuisines for all tastes. Ours is a family run hotel specially preferred by families and single women who find it safe and welcoming. We are proud to say that word of mouth has made us a recipient of so many prestigious awards and the first choice (in the Luxury Budget category) for guests coming to Delhi. We feel privileged to welcome our guests to The Ajanta Hotel. ... more less
- Reservation Options:
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- Also Known As:
- Ajanta Hotel New Delhi
- Ajanta Hotel Delhi
- Ajanta Hotels