I won't stress much the fact that Leela Palace is opulent on every single detail, from the facade to the lobby to the corridors of the club-floor. I'll take that for granted. What really impressed me was the warmth of the staff, that consistently (and apparently genuinely) goes the extra mile to help you. Take these few examples. I arrived at 3 A.M. but had a booking only for the following night (that is, I should be checking-in at 2 P.M. later that day). Seamlessly they were able to accommodate me and I was in the room about 5 minutes after I entered the lobby. In fact, I signed the check-in papers already in my room. On that same day at lunch my waiter went himself to the buffet and filled my plate with portions of different Indian dishes, then patiently explained me the etiquette on eating them. That was the same with desert! Mind you that being 39, from Brazil, wearing jeans and sneakers, I probably don't look like at all the typical habitué of a 5-star hotel...
And yes, the food was wonderful!More
- Free Wifi
- Free Parking