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Reviewed 5 September 2016 via mobile

We actually TRIED to spend our money here and have a (probably) overpriced lunch and some drinks. Unfortunately the young men at the reception said they "had to call to the restaurant because there are a lot of in house guests at the moment" . OK we understand. They "got the sign" there was no space for us as it was "all full". As we were disappointedly turned down we drove by the restaurant and the terrace and saw only max. 5 people in the almost empty restaurant and the terrace was completely empty...! Didn't expect this at a (expensive) place like this, no hospitality at all.

Stayed: September 2016, travelled as a couple
1  Thank susanne_b85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2016

When we arrived they said they were fully booked, because 2 rooms had some kind of problems and could not be used. They transferred us to one of their "sister hotels", with a nice pool and with low level in all the rest (small room, bugs+insects -although I recognise this is difficult to manage in some places-, expensive buffet compared both to quality of food and to other hotels in the country...).

  • Stayed: August 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Borja P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deepal A, Manager at Ekho Lake House, responded to this reviewResponded 31 August 2016

Dear Valued Guest,

Thank you for your feed back about your stay and We apologies for the issue you face due to full house situation.We looking forward to see you next time to polonnaruwa.

Good Luck

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile
Google Translation

Stayed: September 2018, travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile
Google Translation

Stayed: September 2018, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile
Google Translation

Stayed: August 2018, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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