We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Shameful Service”

Mambo's Hikkaduwa Restaurant & Bar
Ranked #91 of 133 Restaurants in Hikkaduwa
Price range: USD 8 - USD 30
Description: Mambo's Hikkaduwa has now reopened in a brand new location in the Hikkaduwa Beach offering you a wide array of mouth watering food for a quick scrumptious snack to a fulfilling dinner. Apart from food we also offer a wide range of delicious cocktails and amazing juices. Do visit us and experience the difference on the Hikkaduwa Beach.
Restaurant details
Description: Mambo's Hikkaduwa has now reopened in a brand new location in the Hikkaduwa Beach offering you a wide array of mouth watering food for a quick scrumptious snack to a fulfilling dinner. Apart from food we also offer a wide range of delicious cocktails and amazing juices. Do visit us and experience the difference on the Hikkaduwa Beach.
Reviewed 6 April 2018 via mobile

We stumbled across this place whilst strolling along the beach and decided to go for dinner. The establishment looked lovely, very chilled vibe and nicely decorated. We ordered two burgers and drinks and despite the place being pretty dead, waited nearly an hour for our food. The desserts looked amazing so decided to take a chance and order some. One arrived after 10 minutes and after another 20, we asked the staff about the other- we were told it would be ready soon- and also asked for the bill. The bill never cane so I went up to the counter to pay and just left. On the way out we bumped into a guy who told us that he had waited two hours for his food the day before.

The place is so nice. It is such a shame the service is so bad. I really hope the management do something about it before it is too late.

Thank charspoonguard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (63)
Traveller rating
Traveller type
Time of year
Language

8 - 12 of 63 reviews

Reviewed 29 March 2018 via mobile

This was the worst service I have ever experienced anywhere in the world! We arrived and sat down, no menus were brought over so eventually I went up to the bar and asked to take some. We then waited to order, but had to go up to the bar again as it was clear the staff were more interested in playing pool. After ordering food (2 simple dishes) we waited over 2 hours and still nothing. This was the same for the few other customers around - someone waited 2 hours for a sandwich next to us! We had a spa appointment booked, which we called to change due to the long wait. However, our new appointment time came around and still no food. I went to the kitchen and said we had 15 mins left before we had to leave and a waiter assured me the food was coming. 15 mins later, still nothing!! We promptly left. Avoid at all costs, unless you just want a drink.

Thank nwinsor94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2018

The location is phenomenal! The atmosphere is so relaxed and laidback that you can literally spend hours here and not notice the time go by.

Well thats not entirely true, because IF you had the crazy idea to order a meal when you visit here, you will feel the time! We felt every minute of the 1hour 40 minutes it took them to bring us Fish and Chips, Pasta and Prawn dish. The restaurant had 03 other tables occupied. I would hate to think what happens during rush hour!

Rumor has it that the chef they hired has never heard of seasoning, its a shame since they are so close to the sea and salt should be freely available. OR maybe the chef thinks the sea breeze will season it for us? I really don't know. Each dish was abysmal!

Tropical prawns were bland with a tasteless tamarind sauce! An insult to that poor prawn which died in vain! Fish and chips were terrible! which self respecting chef can't do a proper fish and chips? Finally the grandmas style chicken pasta, I'm sure you skipped cooking class the day grandma taught you this dish because her dish HAD to be better than the atrocity you served!

The disaster of food aside, the staff there are nice and pleasant.

By all means go to Mambo's, just be kind to yourself and eat a meal elsewhere!

    • Value
    • Service
    • Food
Thank Manishka J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2018 via mobile

Wonderful place for relax, hospitality staff ,free billiards, unforgettable sunsets, clean beach, amazing anytime!!!

Thank Anastasiia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2018 via mobile

We arrived and had to wait møre than 15min before they brought any menu. 15min after ordening they informed us we had to choose something else because our choice was not available anymore (not a problem). But after 1h40min we still didn’t receive our food. We asked several Waiters but non came back with møre information. 30min after our complaint our food arrived without any apologies or compensation. One girl even said relax you are on holidays.

Food is not worth it and there are better restaurants and even better service around this location.

Thank nlaenen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Mambo's Hikkaduwa Restaurant & Bar also viewed

Hikkaduwa, Galle District
Hikkaduwa, Galle District
 
Hikkaduwa, Galle District
 

Been to Mambo's Hikkaduwa Restaurant & Bar? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing