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All reviews the river ceiling fan train station machu picchu great hotel convenient location open the window the hotel staff clean rooms comfortable hotel stayed one night small town inca trail agua calientes after a long day early in the morning elmer
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Reviewed 2 September 2016 via mobile

The hotel is in a great location just walking distance away from the hustle and bustle of the busy tourist area.

The staff were welcoming and helped us out on our arrival. The spa in the room was a delight after five days without a shower on the trek! The room overlooked some interesting boulders in the local river and was quiet at night.

A great short stay after a a long trek!

Date of stay: September 2016
Trip type: Travelled as a couple
1  Thank Q1006KYmichaelr
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jimmy2884, Front Office Manager at Casa Andina Standard Machu Picchu, responded to this reviewResponded 3 September 2016

Dear Michael, Thank you for your wonderful words and for sharing your experience at Casa Andina Machu Picchu with other travelers ; We are really happy to know that you found yourself satisfied with our facilities and services provided .
Comments like yours motivate us to continue with commitment our mission of helping our guests to supplement their travel experiences in each city they visit.
We are pleased to know that I enjoy your stay in our hotel and we hope to have you soon with us.
Cordially,
Jimmy Robles
Hotel manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2016

Best decision to stay at Casa Andina. I was deciding between staying at a hostel or paying a little more and staying in a hotel. Casa Andina is a modern, clean hotel and most importantly, has an amazing bed! You definitely want to sleep deliciously before your trek to MP. We got lucky and were upgraded to a suite on the riverside. Breakfast is available at 430/5am so you can fuel up before you catch the bus up to MP.

Date of stay: May 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Angelli R
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jimmy2884, Front Office Manager at Casa Andina Standard Machu Picchu, responded to this reviewResponded 30 August 2016

Dear Angelli, Thank you for taking the time to share your good comment about your experience at our hotel Casa Andina Machu Picchu. His impressions are very important to us and we are really happy to know that you found yourself satisfied with our facilities and services provided .
We look forward to welcome you again. It will be a pleasure to serve .
Best regards,
Jimmy Robles
Hotel manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2016

The front office staff were great.
Unlike other hotels we stayed at, this chain charges the full 18% room tax even if the person paying the bill has a tourist visa. Watch out if you intend to spend a night with a Peruvian!

Date of stay: August 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Lucy A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jimmy2884, Front Office Manager at Casa Andina Standard Machu Picchu, responded to this reviewResponded 30 August 2016

Dear Lucy,
Thank you very much for taking the time to share your experience with us. We are glad that it has been satisfied with the attention of our team.
Sorry to hear about the inconvenience raised regarding the recovery of their stay. We would like to take this opportunity to tell you about it.
According to the laws of our country, all residents are sympathetic to charge 18% tax (IGV). Foreigners not domiciled in the country are exempt from it, but the only way to support this exemption to the regulatory authority (SUNAT) is by presenting the TAM card and stamp placed in the passport of our guests at the time of admission to the country. The stamp shows the date of arrival in the country, which must be less than 60 days prior to their stay; otherwise, it affects the collection of this tax are also seen.
Once again thank you for taking the time to let us know your comments.
Best regards
Jimmy Robles
Hotel manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2016

Casa Andina is in a fantastic location. Super close to the train station and the staff was kind enough to meet us at the train station to help move luggage. Very clean rooms with dependable Internet available (extra charge). Would definitely stay here again!

Date of stay: August 2016
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank manmeetkaurd
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jimmy2884, Front Office Manager at Casa Andina Standard Machu Picchu, responded to this reviewResponded 30 August 2016

Dear Guest, Thank you for your wonderful words and for sharing your experience at Casa Andina Machu Picchu with other travelers ; We are really happy to know that you found yourself satisfied with our facilities and services provided .
Comments like yours motivate us to continue with commitment our mission of helping our guests to supplement their travel experiences in each city they visit.
We are pleased to know that I enjoy your stay in our hotel and we hope to have you soon with us.
Cordially,
Jimmy Robles
Hotel manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2016 via mobile

This is a modern hotel with incredible service!! We had some difficulty with bug spray, but they really took great care of us. Sending drinks and chocolate strawberries and were so helpful and friendly. Picked us up at train station without asking, carrying our luggage back. Very friendly and accommodating. Lovely breakfast room. Very happy staying there.

Date of stay: August 2016
Trip type: Travelled with family
Thank Bean D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jimmy2884, Front Office Manager at Casa Andina Standard Machu Picchu, responded to this reviewResponded 30 August 2016

Bean Dear, Thank you for taking the time to share your good comment about your experience at our hotel Casa Andina Machu Picchu. His impressions are very important to us and we are really happy to know that you found yourself satisfied with our facilities and services provided .
We look forward to welcome you again. It will be a pleasure to serve .
Best regards,
Jimmy Robles
Hotel manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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