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All reviewsbusiness hotelbusiness tripkeep up the good workexcellent hotelhis teamcustomer service isan oasisenjoyed my staylagos islandthe air conditioningloxleynigeriagymsamuelbrunchambiencesecurity
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Reviewed 19 June 2018

The dishes have to b improved the tastes should b checked a lot of salt is being uesed therby making the food not go down well the bakery section leaves a lot to b desired lots of training should go into the kitchen

  • Stayed: June 2018, travelled with family
    • Value
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Review collected in partnership with Tsogo Sun Hotels
Thank petfernsltd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SSIH, Deputy General Manager at Southern Sun Ikoyi, responded to this reviewResponded 20 June 2018

Dear petfernsltd.

Thank you for the mail regarding your recent stay at the Southern Sun Ikoyi Hotel.

Your comments and feedback notes are greatly appreciated, we have shared your review with the Executive chef and his culinary team , all points raised will be worked on.

Kindly be rest assured of our best attention at all times and we look forward to welcoming you back to the hotel during your next trip to Lagos.


Kind regards

Cliff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2018

It is always a pleasure to go back to this hotel. The meals are excellent and they have a lot of choices. The staff are friendly and are amazing. The rooms are clean and all the space needed for a business trip. Look forward to going back soon.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank bferna29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SSIH, Deputy General Manager at Southern Sun Ikoyi, responded to this reviewResponded 18 June 2018

Dear bferna29


Thank you for the mail regarding your recent stay at the Southern Sun Ikoyi Hotel.

Your comments and feedback notes are greatly appreciated

Kindly be rest assured of our best attention at all times and we look forward to welcoming you back to the hotel during your next trip to Lagos.

regards
Cliff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2018 via mobile

Very lovely safe environment offering gym, pool and spa. WiFi signal useful and a lot spot to have intimate meetings or just to work undisturbed. It also on the main road with excellent access to various parts of Lagos mainly the island

Stayed: June 2018, travelled on business
Thank Agbaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SSIH, Deputy General Manager at Southern Sun Ikoyi, responded to this reviewResponded 18 June 2018

Dear Agbaman,

Thank you for the mail regarding your recent stay at the Southern Sun Ikoyi Hotel.

Your comments and feedback notes are greatly appreciated

Kindly be rest assured of our best attention at all times and we look forward to welcoming you back to the hotel during your next trip to Lagos.

regards
Cliff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2018

Rating par excellence. The Hotel is located in a beautiful spot and it is not difficult to locate. The staff are courteous and the services wonderful. However there is need to regulate the automation of the lock system. It could demobilise easily

  • Stayed: June 2018, travelled on business
    • Value
    • Location
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Review collected in partnership with Tsogo Sun Hotels
Thank osifot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SSIH, Depurt General Manager at Southern Sun Ikoyi, responded to this reviewResponded 18 June 2018

Dear Osifot


Thank you for the mail regarding your recent stay at the Southern Sun Ikoyi Hotel.

Your comments and feedback notes are greatly appreciated, the locking system has been worked on.

Kindly be rest assured of our best attention at all times and we look forward to welcoming you back to the hotel during your next trip to Lagos.


Kind regards

cliff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2018

Worst part was the check in!!! More than 1 hour to find my reservation! Really stress!
After talking to Portugal on a Sunday... with my agency than they find my reservation! Besides that i don´t have any complain. Everything went good!

  • Stayed: May 2018, travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Tsogo Sun Hotels
Thank NarcisoS56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SSIH, General Manager at Southern Sun Ikoyi, responded to this reviewResponded 4 June 2018

Dear Narciso S

Thank you for the mail regarding your recent stay at the Southern Sun Ikoyi Hotel.
Your comments and feedback notes are greatly appreciated.

We will follow up on the reservation issue as mentioned and rectify same - apologies and thanks for this point.

Kindly be rest assured of our best attention at all times and we look forward to welcoming you back to the hotel during your next visit to Lagos.

Yours Sincerely

Mark Loxley
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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