We only managed to stay in the hotel for 1 night as it was fully booked for the next night. We wished we had stayed 2 nights. Hotel has the traditional charm that we love, & service at the front desk were good. They gave us very thorough explanation of the hotel's layout. If you ever go to this hotel, please make sure you go for a dinner at the in house restaurant. We had the Vietnamese set meal, that comes in at least 5-8 course (portion were huge, so maybe 3 to share a 2 persons meal). The food were so good we wish we could have the same everyday. Sad we only had 1 night. But THANK YOU for the wonderful 1 night.

A fairly large resort but spread out across low level buildings in large grounds so feels small and personal. The staff were brilliant and soon got to know the family well. Stayed in a duplex room (effectively a small house without a kitchen) for a family of four that worked really well, the kids enjoying an enormous bedroom and balcony upstairs. Ate food from Organics restaurant whilst siting overloooking the pool / hills in the distance. You're only 500m walk from Van Long Nature Reserve where we were lucky enough to see a family of the endangered Langurs.

The hotel complex is large but with the rooms divided into “clusters” of 24 (6 blocks of 4) and everything on one level the design and layout makes it feel very private and uncrowded. A well lit walkway takes you between the main entrance/reception past the guest rooms to the pool and spa area. There are also smaller pools within each cluster.

There are limited ding out options, but the restaurant has a fairly extensive menu and is reasonably priced. 4 course (with 4 mains) set Vietnamese menu for around £11. Wine was the only expensive option, which is understandable.

Staff were very helpful and friendly throughout. The general manager, who was new, taking time to chat with us and apologise for the conference guests. I think the hotel has a lot of conferences as another was setting up when we were leaving. Although this fills the hotel they are generally not around during the day.

Great location for visiting local rural area , but would make a goo destination hotel. There were a number of families making use of the facilities.