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TigerTim

Call ahead before booking

3.0 of 5 bubblesReviewed 6 Sept 2020via mobile
The hotel is really new and clean. The locations isn't great but is within a mile or 2 of the centre. We have a baby so specifically chose a hotel that had a restaurant but when we checked in we were told that both the restaurant and buffet breakfast were not available as due to lack of customers, the kitchen staff had all been told not to come to work. This meant having to get taxis everywhere to find food for my daughter. If they had let us know that neither the restaurant or breakfast buffet were available we wouldn't have booked. Im sure when it is busy it is a great hotel but I do think they need to let customers know what facilities are closed before allowing you to book. Very disappointing as everything else in the hotel was nice apart from: 1 no tea or coffee was available in the room despite a kettle, cups and a sign saying complimentary tea and coffee should be there. 2. Someone in the hotel managed to connect their phone to our TV and suddenly the screen switched to someone's YouTube "Sex Playlist" with a fairly graphic image with "Live is a bitch" across the screen. Not great when you have kids with you and you are half way through a film! I would stay there again but only after calling ahead to see if the services advertised are actually going to be open. Honestly, we felt a bit cheated and it led to a bad anniversary weekend away.
Date of stay: September 2020
Trip type: Travelled with family
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Reviewed 19 March 2023 via mobile
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Date of stay: March 2023
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 March 2023 via mobile
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Date of stay: March 2023
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 March 2023 via mobile
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Room tip: Khách sạn gần hang Múa, mọi người có thể tranh thủ đi sớm để chụp bình minh hoặc đi tầm 3h chiều để lên núi chụp hoàng hôn.
Date of stay: March 2023
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 July 2020 via mobile
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 February 2020 via mobile
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Date of stay: February 2020
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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