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5 - 10 of 97 reviews
Reviewed 5 February 2013

Stayed only one night, room was old and dirty, smelt too. Stay away!!!! When we arrived I noticed that only the pillow cases were changed, rest of bedding was dirty with blood stains on them, absolutely disgusting... I had to ask twice at reception to change the sheets and finally they did. Phitsanulok is a very run down town, nothing there for tourists, there isnt even a sign in english in centre, stay away from this place if you can!!!!!

  • Stayed: January 2013, travelled as a couple
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3  Thank Z N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2012

Beyond revolting, legitimately grimy, shabby, dusty interiors accented by a constant looming mustiness. Broken shower, cold water, wavy t.v. screen and noisy 1970's air-con. No in-room WiFi. A lot of it looks very similar to the hotel in The Shining. Dilapidated. The low-cost means little in exchange for such a depressing experience; one's better off booking someplace smaller, cleaner, and fresher with fewer "amenities." Fresh-air. The only saving grace is a kind staff. They deserve better. Recommendation: Avoid at all costs. Renovation, no. Demolition, yes.

Stayed: December 2012, travelled on business
2  Thank Anandadas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2012

Large clean rooms but far away from city. About 5-10 minutes with taxi or a heavy walk of 30 minutes. Rooms have TV with movie; sport channels, mini fridge. Air-condition was a disappointment. We had maximum power and were not cold enough for us. Breakfast buffet was included and tasted delicious. They have a swimming pool also. One thing is good; it’s very close to and from airport if you have a stopover in Phitsanulok.

  • Stayed: April 2012, travelled as a couple
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Thank popallan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2012

The rooms a reasonable size but looking somewhat tired and could definitely do with a freshen up. The room furniture was very simple and plain. Lots of hanging space in the cupboard. Bed mattress a bit on the hard side but not unacceptably so. Room had a mini fridge but no mini safe or tea/coffee facilities or room hair dryer. Only one available power point in the whole room for guest use which is pretty poor really. The air-con though worked well. Room was a bit too minimalist for me but at least there was some wood panelling to add some decoration. I didn't try out the internet access. The TV had Cable though very few English language programmes.
Bathroom was absolutely tiny, only soap and small shampoo provided, no other toiletries. Also no shaver point in bathroom. Combi shower with small bath and simple shower through good water pressure. Toilet was pretty low down so a bit awkward to sit on.
We were very annoyed when the hotel tried to charge us 50 baht each when we asked for 2 extra pillows as only one each had been provided, one pillow is really totally unacceptable in this day and age. However, to their credit Reception didn't make much of a fuss when we phoned down to complain and they quickly rescinded the charge. Generally, the staff were pleasant and helpful.
Breakfast wasn't included in our rate so as we were only staying one night we decided to not bother with breakfast at the hotel, so cannot comment on the food. We ate out in the evening before.
The lifts were fairly efficient and one didn't have long to wait. The car park area is fairly large, including some covered spaces so unlikely to be an issue for guests. There was a decent sized pool available though we didn't use it.
Be aware that the one way system and narrow streets in Phitsanulok and few street names which easily visible all makes finding the hotel a bit difficult, so either call first for directions or else print out a decent map of the city centre from the internet, if it is your first visit. The nearest major landmark is the Buddhachinaraj Hospital.

Room Tip: Best to ask for a room higher up, say the 5th floor, as we did, as although the city is not very pretty at least you will then get a wide view as most buildings in the city are lower than the hotel.
  • Stayed: December 2011, travelled with family
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Thank Arthurrvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2012

This hotel was probably built around 40+ years ago, and in its day was doubtless a very fine establishment. However, time has moved on, leaving this - like so many Thai hotels of that era - as a "Miss Haversham hotel" waiting for guests who will never again fill its 300 plus rooms or its enormous in house restaurant.

The location of the hotel is outside the town centre (such as it is) in a largely residential area with no restaurants or shops nearby, though one of the main streets is perhaps 10 minutes walk away and the night market maybe 15 minutes. There is a good sized car park.

The rooms in use (it looked as if whole floors had been closed off) appear to have been recently and pleasantly re-decorated, with new carpets though the old, dark furniture remains in place, and no new lighting installed. Lighting in the room - there was only one wall light to illuminate the entire room - and the corridors generally was poor and not up to modern standards.

The bedroom and the bathroom, together with the public areas, were spotlessly clean.

The bathroom - over the bath shower - was fine and the shower delivered good pressure and adequate hot water, albeit that the controls were showing their vintage and my wife had some difficulty operating them.

The restaurant was not noteworthy. The food - we both ate Thai, though "western" food was available on the menu - was at best "average" in quality. Service was not great, the staff seeming reluctant to serve the small number of customers in the restaurant. The inevitable live entertainment is best described as "provincial", and was of a standard with the rest of the hotel.

The breakfast selection was good, though unfortunately the staff did not think to light the burners under the "bain maries" - filled with cold water when we passed them at dinner - thus the "hot" breakfast items such as eggs were almost stone cold. Other than this and the somewhat haphazard service, the breakfast was fine.

The clientèle of the hotel when we stayed was mixed and included a farang tour party as well as Thai families. A tolerable amount of English was spoken, for which I was grateful given my still minimal Thai.

This is not the best hotel in the town, but then this is not a town most people are likely to spend more than one night in. It is however very well priced - we paid B700 for an en-suite double with breakfast - and if you are looking for a cheap stop over and are not too much in need of modern facilities or service with a smile, this may fit the bill, though it is nothing special and we would not choose to stay again.

  • Stayed: January 2012, travelled with family
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1  Thank Pigman58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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