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Marnes81

Lovely resort right on shark bay!

5.0 of 5 bubblesReviewed 8 Oct 2021
Exceptional location, especially if you are after snorkelling and seeing some sharks! Wonderful facilities, great decoration and extra clean rooms. Really kind and helpful staff! Unique breakfast experience, virtually on the beach! Amazing spa and exquisite service. Stunning views and unforgettable cocktails at sunset. Great value for money overall and a memorable experience that is highly recommended! Looking forward to go back!
Date of stay: November 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
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20 - 25 of 674 reviews
Reviewed 11 April 2021 via mobile

I have stayed at this resort a few times and always enjoyed it. So I have been very disappointed in the experience over the last 48 hours. On arrival we were told the policy was strictly only one key card per room. This is ridiculous as people come and go from the beach and pool. It’s just a ploy to control the cost of Aircon in the room. And not respecting that guests will be environmentally responsible. Yesterday I ordered a club sandwich, an old western hotel favorite. The sandwich came not toasted. I sent it back. The waitress said there would be an additional charge if I wanted it toasted despite the menu saying toasted sandwich. I then reported that the light on the dark stairway was not working. It’s dangerous and has not been fixed. Tonight I tried to turn on the TV. It did not work. I contacted reception and they said the TVs have not worked for a long time. This is just not right for a hotel charging a premium. I would give it a miss until they sort out their management.

Date of stay: April 2021
Trip type: Travelled as a couple
3  Thank andrewheard
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 March 2020

Really great team and great hotel. Very nice and clean facilities, with beautiful pools and great spa. I recommend it! And the location is great for snorkeling, however the hotel also offers snorkeling day trip around the island. Worth it.

Date of stay: March 2020
Trip type: Travelled as a couple
Thank 831arnaudc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 March 2020

Great food, location and service. 👌
Everything was beautiful. We stayed in a beach apartment which had a stunning view over the beach and pool area. Cocktails at sundown and then a great dinner at the Sea In and Grill was just perfect. Thank you to Htay for a great service and kindness. Spoiled my girlfriend on birthday.
Will be back!

Date of stay: March 2020
Trip type: Travelled as a couple
Thank Malfredsen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 March 2020

Recommended!!

Great hotel with lovely rooms, two pools, a private sand beach & a very nice restaurant.
Clean, quick service, friendly staff.
Restaurant with great food & good service (especially Htay & Alex)

Date of stay: March 2020
Trip type: Travelled with friends
Thank 795philippr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 March 2020

Even if we had a room close to some noises from the kitchen engines some Hours in the day and it was no good to stay in the balcony, the beach was wonderful ( one of the best in Koh Tao) but especially the restaurant staff was and Aiex were wonderful; he was, with his smile always kindly and professional.

Date of stay: March 2020
Trip type: Travelled as a couple
Thank I1111PCcarolinag
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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