Frist of all, the reservation have replid my email and answer my
many qusetions any request quickly, infromative, helpful.

Once drop off the ferry, someone waited for us and sent us to hotel by 4WD.
When i arrived hotel i was friendly welcome by the reception with the
welcome drink and like the cool towel. My room was been up grade with
the bigger pool and face a amazing seaviews .

The room was big, nice, clean, with free wifi connection which is very
helpful, the breakfast at the Starlight is very high quality.

Even when we check out the driver and bell man were helpful to arrange
our cases and send us to the pier.

We only staying for 3 night, i can't remember the name for all staff but everyone was very kind and helpful with super service!!!

Especially, Anty (receptionist) is very helpful and nice, she help on
everything if needed. Also her smile is really sweet.

We stayed in Bamboo Huts (BBH) for 3 nights in August 2012. The huts are rustic and cute, with stunning views.
The huts (which are not fully sealed and not as 'luxury' as expected) are situated on the rocks which have crashing waves, making it rather noisey.
The location is a little tricky to get to at night once the complimentary 4x4 has stopped running. There is a pathway from Mae Had (the local town) to the huts, this is reasonably well lit but is a bit of a trek if you're not used to walking up and down lots of steps and hills (in the heat). It took us around 30 minutes to do this walk at a reasonable pace (not strolling) from town every evening.
Overall the staff were lovely and the resort and breakfast area have stunning views. However I wouldn't stay here again due to the huts being slightly open to the elements and in a location which was more difficult than expected to get to (I'm average fitness but was not prepared for this). I did also miss having a pool area.

Arrived at the pier and was met by staff for transfer, welcome drink on arrival at Charm Cheree ( bamboo huts is part of Charm Cheree) Reception on the surface good but on a closer look a bit worn.
Went to our hut which was great no qualms at all a bit away from the main part but that was fine, very quirky bathroom etc and a great outlook.
One thing that was annoying after a few days was that the weather was blowy and the waves constantly crashing into the rocks and splashing over the balcony now that cant be helped but after 3 days of it we moved the other side of the point in part of Charm Cheree which was much more sheltered and much quieter.
The other thing was you could get into the sea from the huts once the waves died down but couldn't get out!! so a couple of times I snorkeled around to the bay where i could get out of the water safely.
Our new room had a dripping AC which was reported but nothing was done while we were there also our room wasnt cleaned on the last day possible due to the Do Not Disturb sign being blown about but a very large room with a great view.
All in all the rooms could do with a refurb and the bamboo furniture outside could do with some varnish.
if I went back to Koh Tao I dont think I would stay there as very expensive for Thailand but a great time was had while we were there.